Job Description

The Salon Manager will oversee daily operations, manage team scheduling, ensure client satisfaction, and help drive performance and growth. This role requires leadership, professionalism, and a deep understanding of salon operations and guest service. If you're a strong communicator, natural problem-solver, and thrive in a luxury setting, this is a perfect opportunity to make your mark. Responsibilities:

• Oversee day-to-day salon operations and ensure a seamless guest experience
• Manage team scheduling, payroll, and performance tracking
• Maintain high standards for cleanliness, professionalism, and customer care
• Handle client concerns with grace and prompt resolution
• Coordinate training, onboarding, and team development
• Monitor inventory, product ordering, and supply levels
• Support marketing promotions and client retention strategies
• Lead by example in delivering outstanding service and leadership

Qualifications:

• Previous experience in salon/spa management or team leadership role required
• Current Pennsylvania Cosmetology License preferred but not required
• Strong communication, organizational, and leadership skills
• Experience with booking software and POS systems
• Ability to multitask and manage both team and client expectations
• Passion for luxury beauty and wellness

About Company: Crown & Raine is a luxury head spa and blow dry bar redefining self-care through elevated scalp therapy, hair wellness, and an unforgettable client experience. Our mission is to create a space where beauty meets relaxation—where every service leaves guests feeling refreshed, confident, and cared for.

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