Support Specialist Job at KMS Lighthouse, Irving, TX

bFAydDMxUnlDZUxwT0xORGppMkh6TlNzMUE9PQ==
  • KMS Lighthouse
  • Irving, TX

Job Description

We are looking for a high-energy, driven Support Specialist to join our organization! KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If you’re interested in the intersection of technology, innovation, and knowledge, this is the place to be!

The Support Engineer at KMS Lighthouse will be a primary technical team player in providing support for our major clients all around the US.

Receiving complaints, screening them, distributing to specialized team members, and working on tickets. The Support Engineer will work closely with the team leader, other members of the support team, as well as corroborating with DevOps and the Development teams.

Ideal candidates will be presenting experience as a support engineer for applicative solutions or as a help desk.

REQUIREMENTS

  • At least 1 year of experience in Customer Care/Technical Support or equivalent.
  • Knowledge in Linux systems, utilities and scripting - a must.
  • Love technology, curiosity about new products and approaches, a get-to-know-how-it-works attitude.
  • Excellent communication skills and the ability to interact effectively with technical personnel.
  • Self-motivated, proactive approach, and ability to work well with little direct supervision.
  • Strong problem-solving skills and a knack for troubleshooting.
  • Thrives under pressure. Able to manage your time efficiently.
  • Attention to detail, highly organized, with an absolute focus on quality of result.
  • Experience working with Jira- a plus.

Job Tags

Similar Jobs

GD Land Systems

Electrician Job at GD Land Systems

 ...Security Clearance Required: None Career Level: Mid-Career Requisition ID: 17006395 Description: Company Information General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics... 

Tecta & Schwickerts

Commercial Roofer Job at Tecta & Schwickerts

 ...Tecta America company, is very proud of its reputation in the roofing industry. From its founding in 1875, our company has put one consideration...  ...exemplifies our reputation in the region Tecta America Commercial Roofing is the world leader in the commercial roofing industry... 

Mayo Clinic

Licensed Practical Nurse - Mayo Family Clinic Northeast - LPN Job at Mayo Clinic

 ...City Rochester State MN Remote NO Department Nursing Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are... 

Always Best Care Senior Services - San Antonio

Weekend Caregiver Job at Always Best Care Senior Services - San Antonio

Location: Schertz, TexasSchedule:* Weekends only (Saturday and Sunday)Pay: $15 for CNAs and $14 for Non-licensedJob Description:We are looking for a compassionate and reliable caregiver to provide weekend care and support to a client in Schertz, Texas... 

Enterprise Medical Recruiting

Internal Medicine CMO Position with Northeast California FQHC Job at Enterprise Medical Recruiting

Are you interested in making a positive impact on those around you? We are assisting a Susanville, CA Community Health Center in the recruitment of an Internal Medicine Chief Medical Officer. Some points of interest Join Rural Health Clinics withproviders who ...