Support Specialist Job at KMS Lighthouse, Irving, TX

bFAydDMxUnlDZUxwT0xORGppMkh6TlNzMUE9PQ==
  • KMS Lighthouse
  • Irving, TX

Job Description

We are looking for a high-energy, driven Support Specialist to join our organization! KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If you’re interested in the intersection of technology, innovation, and knowledge, this is the place to be!

The Support Engineer at KMS Lighthouse will be a primary technical team player in providing support for our major clients all around the US.

Receiving complaints, screening them, distributing to specialized team members, and working on tickets. The Support Engineer will work closely with the team leader, other members of the support team, as well as corroborating with DevOps and the Development teams.

Ideal candidates will be presenting experience as a support engineer for applicative solutions or as a help desk.

REQUIREMENTS

  • At least 1 year of experience in Customer Care/Technical Support or equivalent.
  • Knowledge in Linux systems, utilities and scripting - a must.
  • Love technology, curiosity about new products and approaches, a get-to-know-how-it-works attitude.
  • Excellent communication skills and the ability to interact effectively with technical personnel.
  • Self-motivated, proactive approach, and ability to work well with little direct supervision.
  • Strong problem-solving skills and a knack for troubleshooting.
  • Thrives under pressure. Able to manage your time efficiently.
  • Attention to detail, highly organized, with an absolute focus on quality of result.
  • Experience working with Jira- a plus.

Job Tags

Similar Jobs

Office Pride

Evening or Weekend Cleaner Job at Office Pride

 ...from within Do you believe in exceeding expectations Office Pride Commercial Cleaning Services one of the nations top janitorial companies believes...  .... Position located in KC MO near the crossroads. All weekend hours with flexible start times between Friday at 5pm and... 

Participate Learning

Middle/High School Math Teacher Job at Participate Learning

 ...Teaching Experience: 2 years of teaching experience Major: Math (ages 11-18) Required Certificates: Teaching Credential/License...  ...No sponsor fees there are no program or placement fees for teachers. Full visa sponsorship we handle your J-1 visa sponsorship... 

TES Staffing

Bilingual School Clerk Job at TES Staffing

 ...Pay: $17.50/hour Term of Employment: Per Diem (2025-2026 School Year) Location: Rochester City School District (various locations...  ...higher preferred. At least two years of office clerical or secretarial experience (volunteer experience counts!). Bilingual... 

Beau Monde Pilates

Certified Pilates Instructor Job at Beau Monde Pilates

 ...Join Our Growing Pilates Community in the Heart of Miami Beach. Were looking for a Classically Certified Pilates Instructor to join our beautiful Miami Beach studio - a boutique space known for its welcoming atmosphere, high-quality instruction, and strong sense of... 

Pediatric Movement Center

Speech Language Pathologist Job at Pediatric Movement Center

 ...physical therapy, occupational therapy, speech therapy, developmental classes, and community...  ...-Jessica T Position Summary: Speech Language Pathologists (SLPs) are expected to...  ...an accredited School in Speech Language Pathology, Certificate of Clinical Competency (CCC...