Tech Infra Program Manager, Network Engineering and Services Job at Amazon.com Services LLC, Austin, TX

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  • Amazon.com Services LLC
  • Austin, TX

Job Description

DESCRIPTION

The Challenge: Network Engineering Services team under Worldwide Grocery Stores Tech is looking for a Technical Infrastructure Program Manager who is passionate and innovative, with a heart for Nourishing People and the Planet, to join our newly formed Engineering Services team. This team will be tackling some of our most complex and challenging projects and will deliver innovative technical solutions to advance the retail grocery industry.

The Team: We are building a new team from the ground up. We can't wait to show customers what's possible when Amazon and Whole Foods Market innovate together. This is just the beginning, and we need exceptional people across all technological disciplines to build and unearth the full potential of this opportunity.

The Role: Everyone on the team needs to be entrepreneurial, wear many hats, and work in a highly collaborative environment. As a Technical Infrastructure Program Manager, you will help tackle a diverse landscape of technical challenges. We are an early-stage initiative, and you will play an active role in translating business requirements into concrete systems, prototyping concepts, and working with technology leaders within the team and across the business.

The Work: You will design, develop, and deploy reliable distributed solutions that operate at Amazon scale for grocery store networks. You will work with a variety of technologies, including Networking, Telcom, Security and AWS services. You will tackle challenging, novel situations every day and will have the opportunity to redefine an industry while working with different teams across the Amazon and the Whole Foods Market. Along the way, we guarantee that you'll learn a lot, have fun, and make a positive impact on many people.

A passion for working with new technologies and pushing the envelope on existing technology is required. A high level of ownership and bias-for-action is required to be successful in this role.

Key job responsibilities
- Lead end-to-end delivery of network infrastructure projects (WAN Connectivity) for new Stores, Offices and Warehouses.
- Manage network lifecycle replacement initiatives and customer-driven network enhancement projects
- Coordinate cross-functional teams including network engineers, vendors, and stakeholders
- Develop and maintain project schedules, budgets, and resource planning
- Identify and mitigate risks while managing scope and dependencies
- Drive technical decisions and tradeoffs with engineering teams
- Create and maintain project documentation and status reporting
- Facilitate effective communication between technical and non-technical stakeholders

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

BASIC QUALIFICATIONS

- Experience with varying scenarios of infrastructure builds
- Bachelor's degree in engineering, computer science or equivalent
- 3+ years of technical product or program management experience
- 3+ years of working directly with engineering teams experience
- Experience with Telecom infrastructure like WAN technologies (Internet, terrestrial and non-terrestrial connectivity).
- Experience with network infrastructure (routers, switches, firewalls)
- Proven track record of delivering complex technical projects
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities

Job Tags

Full time, Temporary work, Seasonal work, Worldwide,

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