Tier 2 Technical Support (2pm-10pm) GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

bHZ1cTNsRjNDT0x0UDdSSWdTQ0F3dGV2MVE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The  Tier 2 Technical Support Specialist shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:
  • Hardware Installation
  • Remote Assistance
  • Remote Desktop
  • No degree + 10 years technical experience, BS degree + 5 years technical experience
  • CompTIA A+ CE OR CompTIA Network+ CE
  • TS/SCI with FS Poly

Shift is Monday - Friday 2pm-10pm

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

Moshulu

Barback Job at Moshulu

 ...Position Overview Our Barbacks expected to provide friendly and excellent service to every guest, as well as keep the beverage area clean and stocked at all times. Individuals must be able to stand and walk for extended periods of time and work long hours, while accommodating... 

Mdd3 Logistics LLC

Amazon Delivery Driver Job at Mdd3 Logistics LLC

 ...MDD3 Logistics is a locally owned and operated Amazon DSP dedicated to providing exceptional delivery service to our community....  ...Location Address: DGI3 at 851 Boxwood Rd. Wilmington, DE 19804 Drive with us Apply Today! Job Description Compensation:... 

NRI 3PL

Shipper Job at NRI 3PL

 ...to Sunday Wednesday to Friday 5:00 am to 1:30 pm Saturday and Sunday 4:00 am to 12:30 pm Starting Pay $17.75 plus $3.00 weekend shift differential Locations: 13169 Slover Avenue Fontana, CA 92337 All About You What Youll Bring to the Role: Experience... 

National Solders Company (Pty) Ltd.

Payroll Clerk (remote) Job at National Solders Company (Pty) Ltd.

Responsibilities Manage compensation packages using payroll software Collect and verify timekeeping information for all employees Calculate pay according to hours worked incorporating leaves and overtime Calculate bonuses and commissions when appropriate ...

Insight Global

Technical writer Job at Insight Global

 ...Job Description A large global retailer is looking for a Technical Writer to help create and centralize the training program for a...  ...Related degree and 3-5 years or 6+ years' experience in Technical Writing Learning Management System (LMS) experience Has...