Tier 2 Technical Support (2pm-10pm) GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

bHZ1cTNsRjNDT0x0UDdSSWdTQ0F3dGV2MVE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The  Tier 2 Technical Support Specialist shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:
  • Hardware Installation
  • Remote Assistance
  • Remote Desktop
  • No degree + 10 years technical experience, BS degree + 5 years technical experience
  • CompTIA A+ CE OR CompTIA Network+ CE
  • TS/SCI with FS Poly

Shift is Monday - Friday 2pm-10pm

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

Genius Road

Junior Information Security Analyst #2925 Job at Genius Road

 ...Junior Information Security Analyst Location: Austin, Texas (ONSITE 5 days/week) Contract Position: 12 month Contract (with strong potential for extension and career advancement) Our client is seeking a Junior Information Security Analyst to assist in supporting... 

Ligocki Dental Group

Dental Receptionist Job at Ligocki Dental Group

 ...We are looking for a SMILING DENTAL RECEPTIONIST who is a compassionate, detailed multitasking, outgoing people person, and team player with a strong work ethic. Working knowledge of a computer is required. Loving our Therapy Dogs is a must! We are a high technology... 

Pompa Program

Health Coach Job at Pompa Program

 ...passionate about helping people with their health? Look no further than Pompa Program!...  ...Summary: A Pompa Program Certified Health Coach leverages the highly effective and...  ...engaged and achieving success. This is a remote position, but due to licensing/tax regulations... 

Traveling with Mchaila

Work from Home Honeymoon Specialist Job at Traveling with Mchaila

 ...experiences. Excellent listening and communication skills. Strong organizational abilities and attention to detail. Comfortable working independently in a remote role. Experience in travel, hospitality, or event planning is helpful but not required. Need to be... 

Lexuezhe Language Center

Spanish teachers wanted (online or offline) Job at Lexuezhe Language Center

teach 6-12 years students Spanish on line ;if you are in beijing ,can teach at school and students home also.