Tier 2 Technical Support (2pm-10pm) GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

bHZ1cTNsRjNDT0x0UDdSSWdTQ0F3dGV2MVE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The  Tier 2 Technical Support Specialist shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:
  • Hardware Installation
  • Remote Assistance
  • Remote Desktop
  • No degree + 10 years technical experience, BS degree + 5 years technical experience
  • CompTIA A+ CE OR CompTIA Network+ CE
  • TS/SCI with FS Poly

Shift is Monday - Friday 2pm-10pm

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

Oklahoma Human Services

Family Services Specialist I/II Job at Oklahoma Human Services

 ...two years of clerical office work in a business, public sector,...  ...given to applicants with previous call center experience. _____ Must...  ...designed for telework/work from home however, the employee will be...  ...conduct business through our virtual eligibility center or online platforms... 

Lowe's

Full Time - Sales Specialist - Millwork - Day Job at Lowe's

 ...Gain extra savings with a **10% Associate Discount.**+ Learn new trade skills with our **Track to the Trades program.**For information...  ...our benefit programs and eligibility, please visit .**Your Day at Lowe's**Sales Specialists at Lowe's are very active, moving... 

Valenti Real Estate

Affordable Assistant Community Manager Job at Valenti Real Estate

 ...Professional Group is committed to an employee-orientated, high-performance culture that emphasizes empowerment, quality, continuous improvement, and the recruitment and ongoing development of a superior workforce. Affordable housing experience is preferred.... 

RenewaSkin Spa

Aesthetic Care Nurse - Skin & Wellness Job at RenewaSkin Spa

 ...Compensation: Junior Nurse / LPN: $19$23/hr plus tips RN / APRN: $21$25/hr plus tips Employment Type: Flexible scheduling available Position Summary Join our Skin & Wellness team as an Aesthetic Care Nurse. This role is ideal for nurses seeking a balanced... 

City and County of San Francisco

Marine Engineer of Fire Boats - Fire Department Job at City and County of San Francisco

 ...Certification Rule: Rule of Ten ~ Fill Type: Permanent Civil Service ~ Work Hours: 24-hour Watches ~ Job Code and Title: H110-Marine Engineer of Fire Boats Application Opening October 17, 2025Application Deadline Extended November 14, 2025 Compensation...