Tier 2 Technical Support (2pm-10pm) GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

bHZ1cTNsRjNDT0x0UDdSSWdTQ0F3dGV2MVE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The  Tier 2 Technical Support Specialist shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:
  • Hardware Installation
  • Remote Assistance
  • Remote Desktop
  • No degree + 10 years technical experience, BS degree + 5 years technical experience
  • CompTIA A+ CE OR CompTIA Network+ CE
  • TS/SCI with FS Poly

Shift is Monday - Friday 2pm-10pm

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

Finoit Inc

Front End Developer Job at Finoit Inc

 ...limitations. Design, implement, and enhance Model Context Protocol (MCP) servers for component libraries. Architect and develop multi-step AI agents integrated with UI frameworks and component libraries. Ensure AI agents are reliable, scalable, and... 

AA Accounting

SAP PP/MM Consultant (S/4HANA) - Urgent Basis Job at AA Accounting

 ...Mode: Hybrid minimum 2 weeks onsite per month)8: Location: Chicago, IL Job Description: Were looking for an experienced SAP Data Sphere Consultant / SAP BTP Cloud Architect to support a strategic Data & AI initiative for a large utility enterprise. Youll partner... 

C&S Wholesale Grocers, Inc.

Warehouse Order Selector Job at C&S Wholesale Grocers, Inc.

 ...from our distribution centers to our offices - every employee of C&S and their family of companies works to help feed local families, neighbors and communities. As a Warehouse Selector, you'll pick, gather & organize product and prepare orders for delivery to local... 

CleanSlate Technology Group

Business Operations Analyst Job at CleanSlate Technology Group

 ...accelerate digital transformation, and enable businesses to build whats next. We help clients...  ...world. The Business Operations Analyst plays a critical role in driving...  ...entry and consistent status updates in Salesforce, Apollo, and partner systems. Align with... 

Destinee Travel

Travel Agent - Remote Job at Destinee Travel

 ...tech-savvy, and detail-oriented experienced or inexperienced Travel Agent to support a large-scale program with high-volume travel needs...  ...organization Familiarity with travel booking platforms and online travel portal Core Competencies Exceptional organizational...