Tier 2 Technical Support (2pm-10pm) GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

bHZ1cTNsRjNDT0x0UDdSSWdTQ0F3dGV2MVE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The  Tier 2 Technical Support Specialist shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:
  • Hardware Installation
  • Remote Assistance
  • Remote Desktop
  • No degree + 10 years technical experience, BS degree + 5 years technical experience
  • CompTIA A+ CE OR CompTIA Network+ CE
  • TS/SCI with FS Poly

Shift is Monday - Friday 2pm-10pm

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

Norton Healthcare

Medical assistant Job at Norton Healthcare

 ...in the practice/center clinical setting, assists with direct patient care, and serves as...  ...practice specialty. Qualifications No experience required. We provide comprehensive on...  ...School Diploma or GED; Certified Medical Assistant Desired: Certification or National... 

Trek Travel

Tour Guide/Bike Guide - Trek Travel Job at Trek Travel

Tour Guide / Bike Guide - Trek Travel Ambassador, leader, concierge, bike mechanic, host-with-the-most, friend, team player. If these words inspire you, see if you have what it takes to be a TREK TRAVEL GUIDE! Is your idea of an office more like the view from a bike...

Domino's Corporate

Delivery Driver - 550 E Laburnum Ave Must Have Your Own Vehicle Job at Domino's Corporate

 ...we can grow and thrive together. Job Description Delivery Drivers are responsible for delivering food to customers with excellent...  ...record meeting company standards Access to an insured vehicle that can be used for deliveries Must be at least 18 years... 

Beths Beautiful Destinations

Trip Planning Consultant - Remote Job at Beths Beautiful Destinations

 ...Consultant, youll turn travel ideas into personalized itinerariesfrom relaxing beach escapes to bucket-list adventures. Work from home, enjoy flexible scheduling, and bring excitement to every planning conversation. What Youll Do Suggest destinations,... 

Facebook App

Research scientist Job at Facebook App

 ...create new ways people connect around the world. Were seeking a Research Scientist ready to use their skills in system design and...  ...characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta...