Tier 2 Technical Support (2pm-10pm) GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

bHZ1cTNsRjNDT0x0UDdSSWdTQ0F3dGV2MVE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The  Tier 2 Technical Support Specialist shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:
  • Hardware Installation
  • Remote Assistance
  • Remote Desktop
  • No degree + 10 years technical experience, BS degree + 5 years technical experience
  • CompTIA A+ CE OR CompTIA Network+ CE
  • TS/SCI with FS Poly

Shift is Monday - Friday 2pm-10pm

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

Yasra Trucking LLC

Box Truck Owner Operator Job at Yasra Trucking LLC

 ...Owner Operator 26ft Box Trucks Company: Yasra Trucking LLC Location: Nationwide / Regional routes available Job Type: Independent Contractor About Us Yasra Trucking LLC is a professional, safety-focused trucking company dedicated to reliable freight... 

Med Source Consultants

Adult Psychiatrist - 329 Job at Med Source Consultants

 ...Adult Psychiatrist 329 Major Academic Institution *This upscale suburban community offers residents a family oriented, quality of life environment with easy accessibility to Philadelphia, Baltimore and Washington, D.C. *Due to rapid expansion of services and programs... 

Sensata Technologies, Inc.

Senior Director, Corporate Communications Job at Sensata Technologies, Inc.

The Senior Director, Corporate Communications is responsible for shaping and executing the company's global communications and marketing...  ...considerations. In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along... 

Snaphunt

Chat Support Advisor Job at Snaphunt

The Role: Company: Total Shape Location: Remote Monthly Salary: $1,200 $1,500 (USD), depending on experience Role Overview: Were looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first...

SeekTeachers

Chemistry Teacher Job at SeekTeachers

Description SeekTeachers is currently seeking for an experience and qualified Secondary Chemistry Teacher to join our client in Beijing, China.Our client is a leading international school based in Beijing China, adopting the UK National...