Tier 2 Technical Support (2pm-10pm) GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

bHZ1cTNsRjNDT0x0UDdSSWdTQ0F3dGV2MVE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The  Tier 2 Technical Support Specialist shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:
  • Hardware Installation
  • Remote Assistance
  • Remote Desktop
  • No degree + 10 years technical experience, BS degree + 5 years technical experience
  • CompTIA A+ CE OR CompTIA Network+ CE
  • TS/SCI with FS Poly

Shift is Monday - Friday 2pm-10pm

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

H&H

Roadway Project Manager Job at H&H

 ...We are seeking a Project Manager with 10+ years of professional experience to be part of our Transportation Team in Austin. The position...  ...and technical writing skills Ability to train and mentor entry-level staff Applicants must be currently authorized to work... 

Serioplast

Plastic Extrusion Operator Job at Serioplast

 ...Serioplast , a Global Leader in Rigid Plastic Packaging , is Looking for a Injection Molding Technician for the plants in St. Louis, Missouri! Are you a professional technologist looking for an exciting opportunity to thrive in a fast-paced, global environment?... 

State of Florida

HEALTH EDUCATOR CONSULTANT - 64084565 Job at State of Florida

 ...Requisition No:867644 Agency: Department of Health Working Title: HEALTH EDUCATOR CONSULTANT - 64084565Pay Plan: Career Service Position...  ...prevention of chronic disease and organize all aspects of community outreaches as they relate to populations that are... 

Joy Memories

Easter Bunny Photo Set Manager- Northgate Mall Job at Joy Memories

Love the Holidays? Want to work alongside The Easter Bunny? Weve got a job for you! VIP Holiday Photos needs your help to make children's dreams come true this coming Easter season: mid-to late February through March. WHY WORK WITH VIP HOLIDAY PHOTOS? VIP ...

Northside Hospital

Intensivist NP/PA Job at Northside Hospital

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all...