Tier 2 Technical Support (2pm-10pm) GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

bHZ1cTNsRjNDT0x0UDdSSWdTQ0F3dGV2MVE9PQ==
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The  Tier 2 Technical Support Specialist shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:
  • Hardware Installation
  • Remote Assistance
  • Remote Desktop
  • No degree + 10 years technical experience, BS degree + 5 years technical experience
  • CompTIA A+ CE OR CompTIA Network+ CE
  • TS/SCI with FS Poly

Shift is Monday - Friday 2pm-10pm

Job Tags

Remote job, Worldwide, Shift work, Monday to Friday,

Similar Jobs

Revel Staffing

Entry-Level Medical Coder / Billing Assistant Job at Revel Staffing

 ...Entry-Level Medical Coder / Billing Assistant We are seeking a motivated Entry-Level Medical Coder / Billing Assistant to join our administrative...  ...field for individuals interested in medical billing and coding , with plenty of room to grow your skills and career.... 

Inspired Cuts

Hair Stylist Job at Inspired Cuts

 ...new barber shop located in downtown Huntersville in the beautiful historic building on Main Street and we are currently looking for a hair stylist that loves grooming men's hair. If you have clientele and you are looking to take control of your future we are looking for... 

Maplewood Senior Living

RN/LPN Wellness Nurse Job at Maplewood Senior Living

 ...Job Title: LPN/RN Wellness Nurse Location: Mill Hill Residence Employment Type: Per Diem Salary Range: $38+ Department: Healthcare/Resident Care About Us: Want to know what makes our employees eager about going to work every day? The people we serve... 

Ozrit

React Developer Job at Ozrit

# Develop and maintain interactive web interfaces using React.js. # Build reusable components and front-end libraries for scalable applications. # Translate UI/UX design wireframes into functional and responsive web pages. # Optimize application performance for speed... 

Dallas Sleep

Medical Office Manager Job at Dallas Sleep

 ...base pay! Plus, we believe in work-life balance - our week ends at 3:00 PM on Fridays!Position OverviewWe are seeking a Medical Office Manager to oversee the daily operations of our sleep clinics and lead our team with professionalism, efficiency, and care. This is...