Verizon Lead Customer Service Associate Job at Prolific, Inc, Virginia

ay9tbzIxVnpDZXJoTWJKS2pDR0V4OXl0MUE9PQ==
  • Prolific, Inc
  • Virginia

Job Description

We are a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.

We are looking for a self-starter Verizon Lead Customer Service Associate to assist with our firm's strategic and productive marketing and sales campaigns. Our next Verizon Lead Customer Service Associate will be responsible for adequately executing our marketing and sales directives and being the brand’s face and voice. In addition, we expect our new and energetic Verizon Lead Customer Service Associate to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.

Our Verizon Lead Customer Service Associate Will Be Responsible To:

  • Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
  • Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
  • Communicate the features and benefits of specific products/services based on individualized needs
  • Overturn objections as necessary throughout the sales process and answer questions as they arise
  • Respond in a prompt, effective, and professional manner to all account inquiries
  • Attend regular product training sessions with other customer service team-mates and upper-level management

     

Desired Skills for Success For Our Next Verizon Lead Customer Service Associate:

  • A High School Diploma or equivalent is required
  • 1-2 years of experience in a customer service or sales role is highly recommended
  • Excellent communication skills, both verbal and nonverbal 
  • A tenacity and desire for growth and knowledge
  • A driven mindset with impeccable time management skills and a superior work ethic
  • Positive and professional demeanor while working with other Verizon Customer Service Associates and customers
#LI-Onsite

Job Tags

Full time,

Similar Jobs

NBCUniversal

Manager, Security Job at NBCUniversal

 ...Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information. Our impact is rooted in improving...  .... Job Description NBCUniversal is looking for a Manager, Security to join our Global Security Operations team in 30 Rock! This... 

Augusta University Medical Center

Oncology Clinical Research Nurse Job at Augusta University Medical Center

 ...healthcare providers in classrooms and clinics on four campuses in Augusta and locations...  ...academic health center, where groundbreaking research is creating a healthier, more prosperous...  ...Requirements Bachelor's degree in nursing from an accredited college or university... 

Brandcoven

Call Center Representative I Job at Brandcoven

 ...Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time Brandcoven is a leading marketing agency that specializes in helping businesses build... 

Open Source Integrators

Project Coordinator - Consulting (Entry-Level) Job at Open Source Integrators

 ...As a Project Coordinator at OSI, you will play a key role in ensuring our consulting projects...  ...across all stakeholders. This is an entry-level role designed for ambitious graduates...  ...presentations. Support consultants and project managers during client workshops, meetings, and... 

Maple Hill Senior Living

Dietary Aide Job at Maple Hill Senior Living

Dietary AideRM Management is seeking a dietary aide to join our team. As a dietary aides you are responsible for providing food service to the tenants of RM Management in a positive and friendly manner. Services may include - related services, set-up and clean-up of...