Verizon Lead Customer Service Associate Job at Prolific, Inc, Virginia

ay9tbzIxVnpDZXJoTWJKS2pDR0V4OXl0MUE9PQ==
  • Prolific, Inc
  • Virginia

Job Description

We are a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.

We are looking for a self-starter Verizon Lead Customer Service Associate to assist with our firm's strategic and productive marketing and sales campaigns. Our next Verizon Lead Customer Service Associate will be responsible for adequately executing our marketing and sales directives and being the brand’s face and voice. In addition, we expect our new and energetic Verizon Lead Customer Service Associate to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.

Our Verizon Lead Customer Service Associate Will Be Responsible To:

  • Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
  • Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
  • Communicate the features and benefits of specific products/services based on individualized needs
  • Overturn objections as necessary throughout the sales process and answer questions as they arise
  • Respond in a prompt, effective, and professional manner to all account inquiries
  • Attend regular product training sessions with other customer service team-mates and upper-level management

     

Desired Skills for Success For Our Next Verizon Lead Customer Service Associate:

  • A High School Diploma or equivalent is required
  • 1-2 years of experience in a customer service or sales role is highly recommended
  • Excellent communication skills, both verbal and nonverbal 
  • A tenacity and desire for growth and knowledge
  • A driven mindset with impeccable time management skills and a superior work ethic
  • Positive and professional demeanor while working with other Verizon Customer Service Associates and customers
#LI-Onsite

Job Tags

Full time,

Similar Jobs

Lenox Care Center

Dietary Aide Job at Lenox Care Center

 ...We are currently hiring for a part time dietary aide! ABOUT CAMPBELL STREET : Join the Campbell Street team and be part of a company that truly invests in its employees! Proudly Great Place to Work certified , we are dedicated to creating a supportive and rewarding... 

Pink Power Clean

Office Cleaner Job at Pink Power Clean

 ...Pink Power Cleaning is seeking a full-time professional Home Cleaner to join our team. We are dedicated to providing exceptional cleaning services to homes and offices, making a positive impact on our clients' lives. Our company values growth and development, offering... 

Astec Industries

Electrical Project Manager Job at Astec Industries

 ...ABOUT THE POSITION This role is responsible for managing retrofit controls projects from initial site assessment through installation and commissioning...  ...environment. Must be able to read and understand electrical drawings and schematics. Key Deliverables ... 

Jeremiah Rose Building, Inc.

Construction Assistant Job at Jeremiah Rose Building, Inc.

 ...Local Lynchburg Construction company seeking a full-time General Construction Helper. While general construction knowledge is a plus, we are willing to train, knowledgeable and teachable individuals. Job Requirements: Must have a valid driver's license and personal... 

ShopMy

Chief of Staff to the COO Job at ShopMy

 ...connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and...  ...marketing, we want to hear from you! About the role: The Chief of Staff to the COO is a high-impact leadership role at the center...