Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

bHZPcjNsWjFDK1ByTzdKT2l5ZUZ4Tld1MHc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

NYC Health + Hospitals/Kings County

Physician Assistant - Maternal Fetal Medicine Job at NYC Health + Hospitals/Kings County

 ...Description Physician Affiliate Group of New York (PAGNY) is adding a Physician Assistant - Maternal Fetal Medicine to the group at NYC Health + Hospitals/Kings County. Kings County Hospital operates a world-renowned Level I Trauma Center, one of only three in Brooklyn... 

Medpace

Clinical Research Associate (CRA) - Dallas Job at Medpace

 ...possess various backgrounds in medical and other science-related healthcare fields. Backgrounds of individuals who have succeeded in the CRA role include : Nursing Dietetics Nutrition Science Pharmacist Pharmaceutical/Device Sales Representative Physical... 

Turner Mining Group

Heavy Equipment Operator Job at Turner Mining Group

 ...Turner Mining Group Heavy Equipment Operator Do you love mining? Do you think differently? Are you ready to define the future of this industry? We've been waiting for you! Turner Mining Group is committed to changing the way mining companies do business. We develop... 

Chanel

Fashion Advisor Job at Chanel

Chanel seeks a Fashion Advisor in Palm Beach Gardens to enhance client service and drive brand loyalty. The role involves developing new client relationships, optimizing the client experience, and managing client interactions with a focus on service excellence. A minimum... 

Maplewood Senior Living

LPN/RN Wellness Nurse Job at Maplewood Senior Living

 ...LPN/RN Wellness Nurse. About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors...