Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

bHZPcjNsWjFDK1ByTzdKT2l5ZUZ4Tld1MHc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Amtrak

Electrician Journeyman - 90337183 - New Orleans, LA Job at Amtrak

 ...States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of Do the Right Thing, Excel Together and Put... 

Monarch Investment

Google Ads Specialist Job at Monarch Investment

DescriptionDigital Marketing Analyst (High-Volume PPC Specialist)Location: Franktown, CO (100% On-Site)Compensation: $60,000$70,000 + BenefitsWho is Monarch? Monarch is a family-owned and operated company that has grown into a national powerhouse without losing...

Humana

Senior Copywriter Job at Humana

 ...incorporate stakeholder feedback while maintaining the integrity of the work.**Key Role Functions**+ Translate objectives defined in a...  ...Louisville, KY but qualified applicants will be considered for remote work+ Occasional travel may be requiredTo ensure Home or... 

Valenti Real Estate

Property Manager - Affordable Housing Job at Valenti Real Estate

 ...emphasizes empowerment, quality, continuous improvement, and the recruitment and ongoing development of a superior workforce . Affordable Housing - HUD - Experience preferred Job Duties : Training of Property Staff Hiring, Disci pline, Termination of direct... 

Yellowhead Helicopters Ltd

Aircraft Maintenance Engineers at Yellowhead Helicopters Ltd Job at Yellowhead Helicopters Ltd

 ...both full-time and seasonal contract job positions for skilled Aircraft Maintenance Engineers (AMEs) . With a newly dedicated...  ...drug & alcohol testing &##128313; Class 5 drivers license and clean abstract Your Job Role: &##128736; Work closely with pilots...