Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

bHZPcjNsWjFDK1ByTzdKT2l5ZUZ4Tld1MHc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Axiom Software Solutions Limited

SAP Basis Job at Axiom Software Solutions Limited

 ...Role: SAP Basis Location: Grand Rapids MI Hybrid mode Position Type: W2 Contract Job Description Excellent communication skills SAP BASIS Administration Good understanding of HEC architecture Perform SAP BASIS monitoring to ensure system... 

Gpac

Tax Supervisor Job at Gpac

 ...a team of professional Recruiters who specialize in the Public Accounting industry! A reputable client we partner with are looking to add...  ...great perks. Apply right away! **This opportunity is a hybrid to remote role! Qualifications:5+ years of experience in public... 

BritePros Medical Staffing

Bank Compliance Officer - Job # 3333 Job at BritePros Medical Staffing

 ...Bank Compliance Officer To $95K Kingstown, MD Job # 3333 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available... 

MedlinkHealth Anesthesia Associates

Arabic Interpreter (Court Services) Job at MedlinkHealth Anesthesia Associates

DUTIES AND RESPONSIBILITIES: Be highly proficient in both English and Arabic. Accurately and completely represent their certifications, training and pertinent experience by providing proof of credentials and qualifications. Provide interpreting services for Court...

Georgia Southern University

Postdoctoral Research Associate - Advanced Materials Job at Georgia Southern University

 ...Postdoctoral Research Associate - Advanced Materials Job ID: 290576 Location: Statesboro, Georgia Full/Part Time: Full Time...  ...sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory...