Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

bHZPcjNsWjFDK1ByTzdKT2l5ZUZ4Tld1MHc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Midwest Ent & Allergy

Medical Assistant/Clinical Assistant/CNA Job at Midwest Ent & Allergy

 ...Job Description Midwest ENT & ALLERGY physician practice searching for Medical Assistant/Clinical Assistant/CNA to assist physician in busy ENT clinic. Experience in a clinic setting preferred. Candidate will work directly with physician rooming patients, taking vitals... 

BCMC

Cyber Network Defense Analysts (CNDA) Job at BCMC

 ...The Computer Network Defense Analyst uses information collected from a variety of sources to monitor network activity and analyze it for evidence of suspicious behavior. Monitoring and analysis are performed to identify and report events that occur, or might occur, within... 

Orison Solutions

Python Developer Job at Orison Solutions

Job Description: We are looking for an experienced Python Developer with strong programming skills and hands-on exposure to AWS services...  ...in Python (OOPs, scripting, Flask/Django/FastAPI). Experience with AWS services: EC2, S3, Lambda, RDS, IAM. Knowledge of... 

Bonne Chance Travel & Entertainment

Travel Booking Agent Job at Bonne Chance Travel & Entertainment

Travel Booking Agent Seeking a friendly, energetic, and responsible individual with great organizational skills, superb work ethic, and a passion for helping others to book travel for clients. We partner with dozens (over 133) preferred vendors to help you provide the...

Fiserv

Network Operations Analyst Job at Fiserv

 ...bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Network Operations Analyst About Your Role As a Network Operations Analyst, you can look forward to immersing yourself in a complex global environment...