Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

bHZPcjNsWjFDK1ByTzdKT2l5ZUZ4Tld1MHc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Cameron Ashley Building Products

Spray Foam Category Merchant Job at Cameron Ashley Building Products

Spray Foam Category Merchant Location Greenville, SC : Who is Cameron Ashley Building Products? Cameron Ashley is a customer-focused wholesale distributor of roofing, insulation, gypsum, siding, and other specialty building products. We deliver an industry leading portfolio...

Oxum Corportation

Carrier Sales Representative / Freight Broker Job at Oxum Corportation

 ...Company Overview: Oxum Corporation is a respected leader in the freight brokerage industry, dedicated to providing top-notch transportation solutions by connecting shippers with reliable carriers. With our commitment to innovation and customer satisfaction, we are seeking... 

bealls

bealls Store Associate Job at bealls

 ...ability to follow multi-step processes # Utilization of Zebra PDA and POS Systems # Ability to work varying hours including early mornings, days, mid shifts, nights, weekends, and holidays PHYSICAL DEMANDS: # Must have adequate vision, speech, hearing, and... 

Exelon

Engineer Job at Exelon

 ...safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd),... 

Rooted Talent Solutions

Customer Service Representative (Remote) Job at Rooted Talent Solutions

 ...are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering...  ...varies by client program. Why Join Us ~100% remote work from home. ~ Opportunity to choose your own schedule in 30-minute...