Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

bHZPcjNsWjFDK1ByTzdKT2l5ZUZ4Tld1MHc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Studio Plus Architects Inc.

Interior Designer Job at Studio Plus Architects Inc.

 ...accredited institution. Proficiency in Revit, AutoCAD, Microsoft Office applications such as Word and Excel. Studio+ was an early...  ...select colors, finishes, and materials and FF&E items such as furniture, artwork, and signage. Works under the direction of Interior... 

Kent Corporation

ENVIRONMENTAL ENGINEER Job at Kent Corporation

 ...Are you ready to take your environmental expertise to the next level with a five-time US Best Managed Company Award-Winner? Grain Processing...  ...Engineering, Environmental Engineering, Environmental Science, or equivalent experience. EXPERIENCE & QUALIFICATIONS:... 

My Amazon Guy

DTC Team Lead Job at My Amazon Guy

 ...director-level owner of Direct-to-Consumer (DTC) growth strategy at My Amazon Guy, overseeing Brand Strategists and cross-functional channel...  ...FREE access to MAG School courses and SOP Library! ~ Work schedule is in EST (Monday-Friday only) ~ Opportunities for professional... 

Southeastern Health Management

Ultrasound Technician Job at Southeastern Health Management

 ...Full job description Per Diem Ultrasound Technician Multimodality Imaging Centers We are currently seeking experienced Per Diem Ultrasound Technicians to join our dynamic team across multiple outpatient imaging centers. This flexible role offers the opportunity... 

Zoe Feldman Design

Design Intern Job at Zoe Feldman Design

 ...Role Overview Zoe Feldman Design is searching for a creative and motivated Design Intern to join our team in the Georgetown office for a six-month internship program...  ...or recently earned a bachelors degree in Interior Design, Interior Architecture, Architecture , or...