Virtual Hotel Booker - Entry Level Job at Sterling Consulting Solutions, Inc., United States

ay8ydTJsRjFBT0xoTzdOSWpTZU16ZHlzMUE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Hotel Booker - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Lindsay

Software Development Intern Job at Lindsay

 ...Software Development Intern Organization Summary Lindsay Corporation is a global...  ...division offers a wide range of products that aid in roadway maintenance and transportation...  ...development of products and services designed to meet the needs of a constantly... 

StretchLab Hill Country

Kinesiology Graduate - New Braunfels Job at StretchLab Hill Country

StretchLab New Braunfels is seeking Personal trainers, Massage therapists, Athletic Trainers, and Physical therapy assistants to join our team. This is an amazing opportunity to gain experience in a new modality that is taking the fitness industry by storm. StretchLab...

Labor Finders

Box Truck Driver / Delivery Driver Job at Labor Finders

 ...excellence and innovation. We are currently seeking a Full-time Local Delivery Driver (Non-CDL) to join our team. As a Delivery Driver,you will...  ...pull up to 50 pounds Work Environment: Daily driving a box truck. Job Type: Full-time Pay Rate: $ 16.00 Labor Finders... 

Heaven Gifts

Government Relations Job at Heaven Gifts

1. Assist in establishing and maintaining good relationships with local government agencies in the countries where overseas companies operate, Chinese embassies and consulates abroad, relevant industry organizations, NGOs, consulting firms, etc., to support the company... 

Guardian Proservices

Airline Baggage Handler Positions - RDU Airport Job at Guardian Proservices

 .... This is a physically demanding position which requires on-the-job security training and the ability to receive all applicable airport security badges. Job Specifics & Requirements: Communicate effectively and clearly while screening for safety & security Loading...