Virtual Hotel Booker - Entry Level Job at Sterling Consulting Solutions, Inc., United States

ay8ydTJsRjFBT0xoTzdOSWpTZU16ZHlzMUE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Hotel Booker - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Boardman Subaru

🚘 Used Car Salesperson - Build With Us From Day One! Job at Boardman Subaru

 ...brand-new used car dealership, and were looking for a motivated, personable Sales Consultant to help shape the customer experience from day one. This isnt just another car lot its a startup built for growth, and were looking for someone ready to sell cars and build... 

ChanceLight Behavioral Health, Therapy, & Education

Curriculum and Instruction Specialist Job at ChanceLight Behavioral Health, Therapy, & Education

 ...organization with a social mission to offer hope, is seeking a Curriculum & Instruction Specialist to join our award-winning Special...  ...reports for academic programs. Guiding instructional teams in developing strategic long-term and short-term classroom goals,... 

State of Florida

OPS HEALTH EDUCATOR - 64956004 1 Job at State of Florida

 ...Requisition No:863432 Agency: Department of Health Working Title: OPS HEALTH EDUCATOR - 64956004 1Pay Plan: Temp Position Number:64956004 Salary: $21 An Hour Posting Closing Date: 11/16/2025 Total Compensation Estimator Job posting category (... 

Charyl Stockwell Academy

School Bus Driver Job at Charyl Stockwell Academy

 ...CSA School District is seeking a part-time Bus Driver to join an outstanding, hardworking team. 25 hours per week! Why choose CSA District? Charyl Stockwell Academy (CSA) District is a public school academy that serves approximately 1,250 students Kindergarten... 

East Bay Asian Local Development Corporation

Property Manager Job at East Bay Asian Local Development Corporation

 ...operating across real estate development, property management, social services, and professional...  ...lasting change starts with the people who live in our neighborhoods. Through leadership...  ...enforce lease agreements, and supervise on-site staff. Prepare and monitor budgets,...