Virtual Hotel Booker - Entry Level Job at Sterling Consulting Solutions, Inc., United States

ay8ydTJsRjFBT0xoTzdOSWpTZU16ZHlzMUE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Hotel Booker - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Sedric.ai

Sales Engineer Job at Sedric.ai

 ...for passionate, experienced professionals to join our team. About the role: We're seeking a dynamic and results-oriented Sales Engineer to join our team at Sedric. As a Sales Engineer, you will drive business growth by understanding customer needs, supporting... 

Kaeppel Consulting

Customer Experience Designer Job at Kaeppel Consulting

Overview: Kaeppel Consulting is looking for a Customer Experience Designer to transform insights into intuitive and impactful customer journeys for a confidential client. The designer will collaborate across disciplines to improve end-to-end customer experiences through... 

NBCUniversal

Preditor, Sports Marketing Job at NBCUniversal

 ...leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium...  ...production companies. Remain up-to-date with the latest marketing, social, digital and industry trends. Off-Air, Consumer... 

Two95 International Inc.

Senior Test Analyst Job at Two95 International Inc.

 ...Title: Senior Test Analyst Location: Sacramento, CA Job Type: 1-2Years+ Contract Rate: $Open/hr. Requirements...  ...salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts... 

Aegis Manufacturing & Engineering

Injection Molding Manager Job at Aegis Manufacturing & Engineering

 ...00-90,000 Position Summary: Aegis Worldwide is partnered with a manufacturer in the Mulberry, IN are who is seeking an injection molding manager to supervise and coordinate activities of workers engaged in maintaining and operating all equipment. Must Haves:...