Virtual Hotel Booker - Entry Level Job at Sterling Consulting Solutions, Inc., United States

ay8ydTJsRjFBT0xoTzdOSWpTZU16ZHlzMUE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Hotel Booker - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

BeloForm Craft

Event Staff Job at BeloForm Craft

 ...our companys high standards. Job Description Job Description We are seeking dedicated and detail-oriented Event Staff to join our growing team in Phoenix. In this role, you will play a key part in ensuring the success of various high-profile events... 

Anthem Memory Care

Weekend Receptionist Job at Anthem Memory Care

ABOUT US: Morningside Place Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand...

Med Source Consultants

Adult Psychiatrist - 329 Job at Med Source Consultants

 ...Adult Psychiatrist 329 Major Academic Institution *This upscale suburban community offers residents a family oriented, quality of life environment with easy accessibility to Philadelphia, Baltimore and Washington, D.C. *Due to rapid expansion of services and programs... 

Community College

Adjunct Faculty - Nursing Job at Community College

 ...require that all applicants provide official college transcripts. Nursing Med/Surg Clinical* (Thur/Fri - 10-16 hours per week),...  ...continuing licensure.Application Process: Submit your application online with cover letter, resume/Curriculum Vitae, statement of... 

Revecore

Desktop Support Analyst Level 2 Job at Revecore

 ...Onsite in Franklin, TN - 5x per week Summary Oversee all end-user desktop hardware, mobile devices, software applications, and operating systems at Revecore. Provide Tier 1 & Tier 2 IT support for technical desktop issues. The ideal candidate should deeply...