Virtual Hotel Booker - Entry Level Job at Sterling Consulting Solutions, Inc., United States

ay8ydTJsRjFBT0xoTzdOSWpTZU16ZHlzMUE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Hotel Booker - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Cargill

Senior Software Engineer- SAP Basis Job at Cargill

 ...The Senior Software Engineer- SAP Basis will architect, design and develop new and existing digital solutions for the organizations ERP digital portfolio. In this role, you will discover and deliver solutions to complex and varied problems to enable the companys digital... 

Gan & Lee Pharmaceuticals

CRA Job at Gan & Lee Pharmaceuticals

 ...Operation Director, responsible for monitoring the execution of clinical studies to ensure compliance, quality, and timeliness. The CRA will work closely with the clinical research team to ensure all clinical study activities adhere to GCP, ICH, and company policies.... 

State of Florida

HEALTH EDUCATOR CONSULTANT - 64084565 Job at State of Florida

 ...Requisition No:867644 Agency: Department of Health Working Title: HEALTH EDUCATOR CONSULTANT - 64084565Pay Plan: Career Service Position...  ...prevention of chronic disease and organize all aspects of community outreaches as they relate to populations that are... 

AB Hires and Consulting LLC

Private Investigator (Asset Search) Job at AB Hires and Consulting LLC

 ...A fast-paced law firm specializing in Merchant Cash Advance (MCA) litigation and civil/commercial matters is seeking a Private Investigator (Asset Search Specialist) to conduct deep-dive financial, banking, and asset investigations. This role is ideal for someone who... 

Revel Staffing

Entry-Level Medical Billing & Coding Assistant Job at Revel Staffing

 ...A confidential healthcare organization in Allentown is seeking an Entry-Level Medical Billing & Coding Assistant to support administrative functions essential to patient care and insurance processing. This is an excellent opportunity for individuals looking to start...