Virtual Hotel Booker - Entry Level Job at Sterling Consulting Solutions, Inc., United States

ay8ydTJsRjFBT0xoTzdOSWpTZU16ZHlzMUE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Hotel Booker - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Agrarflug Helilift

HELICOPTER PILOT CPL(H) at Agrarflug Helilift Job at Agrarflug Helilift

 ...We are looking for a HELICOPTER PILOT CPL(H) (M/F/D) for our AVIATION COMPANY D-385AOC and our AIR WORKS COMPANY DE.SPO.385 in permanent employment We are a second-generation family business employing approximately 80 people and offering various helicopter services... 

HF Sinclair

Corporate Communications Manager Job at HF Sinclair

 ...Basic Function HF Sinclair is seeking a Corporate Communications Manager in Dallas, TX who will be responsible to create and implement internal and external communication strategies that support HF Sinclair's mission and effectively represent its brand to employees... 

AQUA BLUE POOLS

Swimming Pool Equipment Repair Technician Job at AQUA BLUE POOLS

 ...Luxury Pool Service Technician Pool Equipment & Water Systems Make a Splash in Your Career with Us! Aqua Blue Pools is looking...  ...just another jobit's a hands-on career where you'll diagnose, repair, and ensure customer satisfaction while working with a top-notch... 

Airplus Refrigeration, Inc.

Work From Home - Data Entry Clerk Job at Airplus Refrigeration, Inc.

We are looking for a focused Data Entry Clerk to continuously update our company's databases. The Data Entry Clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The Data Entry Clerk will capture ...

Segula Technologies

Helicopter Mechanic Job at Segula Technologies

 ...fostering innovation and sustainability. Job Description Performs schedule and non-scheduled maintenance on UH-72A Lakota helicopters and other airframes as required. Conducts operational checks of complete systems to verify proper functioning of components and...