Virtual Hotel Booker - Entry Level Job at Sterling Consulting Solutions, Inc., United States

ay8ydTJsRjFBT0xoTzdOSWpTZU16ZHlzMUE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Hotel Booker - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Technical Recruiting Solutions

Software Engineer ( C / C++ / FPGA / Veriglog / VHDL / Embedded ) Job at Technical Recruiting Solutions

 ...Positions Are Available - Some Qualifications Not Strictly Required but Preferred Qualifications of the Software Engineer ( C / C++ / FPGA / Veriglog / VHDL / Embedded ) : Verilog / VHDL / HDL /WHDL Cryptography Designing firmware systems FPGA AXI... 

Sherrill Insurance Agency

Outside Sales Associate Job at Sherrill Insurance Agency

Were seeking an outside sales representative to identify new target buyers and upsell to current customers to achieve sales goals. The ideal candidate is a service-oriented outside sales expert that can prospect, present, and close deals efficiently. If you are looking... 

Heaven Gifts

Government Relations Job at Heaven Gifts

1. Assist in establishing and maintaining good relationships with local government agencies in the countries where overseas companies operate, Chinese embassies and consulates abroad, relevant industry organizations, NGOs, consulting firms, etc., to support the company... 

Destinee Travel

Travel Agent - Work From Home Job at Destinee Travel

 ...our expanding team. If youre excited to work with a thriving company that offers top-tier...  ...Work Remotely From the Comfort of Your Home Full Training Provided Flexible...  ...Research and find the best pricing and travel options based on client needs. Arrange... 

Fieldwrk

Copywriter Job at Fieldwrk

 ...ll help us in your role: We are looking for an experienced Copywriter to join our creative team. As a Copywriter at FieldWrk, you'll...  ...subject matter expert Develop user-focused web content and SEO-informed copy for websites and landing pages in collaboration with...