Virtual Hotel Reservationist - Entry Level Job at Sterling Consulting Solutions, Inc., Dallas, TX

bHYyczNWOTFDZVhoT2JkQ2pTU0V6ZEt1MWc9PQ==
  • Sterling Consulting Solutions, Inc.
  • Dallas, TX

Job Description

Job Title: Virtual Hotel Reservationist - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Automoves

Lead Copywriter (Web, UX, SEO, Email & Social) Job at Automoves

 ...We are hiring a Lead Copywriter to own copy across all our brands.This role covers websites, landing pages, UX flows, email marketing, SEO content, paid ads, social media, and GBP .If you are a strong digital writer who knows how to drive conversions and collaborate... 

Infinium Staffing

Registered Dietitian Nutritionist - Hybrid Job at Infinium Staffing

 ...Registered Dietitian Nutritionist (Hybrid: Riverside) Our client is a collaborative team of Registered Dietitians dedicated to delivering evidence-based Medical Nutrition Therapy. They empower patients to make life-changing, sustainable improvements to their health... 

GE Renewable Energy Power and Aviation

GE Aerospace Research - Mechanical Components and Systems Fellow Internship Job at GE Renewable Energy Power and Aviation

 ...equipment, and test articles that push the state of the art of bearings, gear systems, rotor/stator seals, and rotordynamics. At GE Aerospace Research, scientists, engineers, and technicians innovate for the future of flight. An internship with us will provide valuable... 

Openkyber

Junior Cloud Engineer Job at Openkyber

 ...ROLE: AWS Cloud Engineer Location: Fully onsite Las Vegas 100% - Local candidates ONLY! Duration: 6 months Job Title: AWS Cloud Engineer Experience Requested: 6-8 years Description: Strong experience with core AWS services: VPC, EC... 

LSG Sky Chefs

Sous Chef- Halal Specialty Job at LSG Sky Chefs

 ...Job Title: Sous Chef- Halal Specialty Job Location: Charlotte-USA-28219 Work Location Type: On-Site Salary Range...  ...Policy Make the company's values and management principles live in the department(s) Implement and control the cost budget in...