Job Description

Job Title: Virtual Hotel Reservationist - Entry Level

Location: Remote

Job Responsibilities:

Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.

Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

Experience: Proven experience in a customer service role or within the travel industry.
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
Professional Development: Access to ongoing training and development opportunities within the travel industry.
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Swift Clean Handyman

Office Cleaner Receptionist Job at Swift Clean Handyman

...first point of contact for our clients and visitors. This role is crucial to maintaining a warm, professional, and efficient front office and show room environment. Youll manage day-to-day administrative tasks while supporting internal teams and contributing to a seamless...

Lowe's

Full Time - Head Cashier - Day Job at Lowe's

...information regarding our benefit programs and eligibility, please visit our benefits page ( ._**This job will be posted for at least 5 days, starting on:**12/01/2025_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race,...

Gpac

Paint Estimator: $90K-$120K Job at Gpac

JOB DESCRIPTION: $90K-$120K SEEKING COMMERCIAL PAINT PROJECT MANAGER/ESTIMATOR GPAC: #1 Commercial Paint Recruiting Firm in the Nation: WORK FOR A LEADING CONTRACTOR I am working with a well-respected, firmly established Commercial Paint Contractor seeking an experienced...

Local Drayage, Inc.

Intermodal Biller Job at Local Drayage, Inc.

...located in Merrillville, IN with the Corporate Location in Schuylkill Haven, PA. Summary We handle both domestic and international freight generally within a 150-200 mile radius of Chicago & Indianapolis. Potential applicants are responsible for collecting paperwork...

Colorado Storage Systems

Local Class A CDL Driver Job Job at Colorado Storage Systems

Local Class A CDL Driver JobDelivering Semi Trailers and Conex Containers for storage and/or local cartage.Use of Landoll trailers preferred but requiredStrapping and Chaining of Containers to TrailerWe do overnight runs on Rare occasions. (99% 1 Night out) Job...

Virtual Hotel Reservationist - Entry Level Job at Sterling Consulting Solutions, Inc., Dallas, TX

bHYyczNWOTFDZVhoT2JkQ2pTU0V6ZEt1MWc9PQ==