Virtual Hotel Reservationist - Entry Level Job at Sterling Consulting Solutions, Inc., Dallas, TX

bHYyczNWOTFDZVhoT2JkQ2pTU0V6ZEt1MWc9PQ==
  • Sterling Consulting Solutions, Inc.
  • Dallas, TX

Job Description

Job Title: Virtual Hotel Reservationist - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

California Correctional Health Care Services

CLINICAL SOCIAL WORKER- (ISUDT), Medical Social Worker, SVSP Job at California Correctional Health Care Services

 ...25, 12/26/25~ This classification is subject to Section 5,Hiring-Above-Minimum (HAM) Authorization of the California State Civil Service Pay Scales. The authorized HAM rate for this classification is P $8,678, Q $9,319. Under the general direction of the Supervising... 

Chanel

Fashion Advisor Job at Chanel

Chanel seeks a Fashion Advisor in Las Vegas to enhance client service and brand loyalty. This role involves developing new clients, optimizing client experiences, and maintaining client relationships. A minimum of three years of related experience and a high school diploma... 

JD.com

International Relations Specialist, JD.com Job at JD.com

 ...in English as a working language. Chinese proficiency is not required. Organize and coordinate international visits, overseas trips, international conferences, and related activities.Assist the team in translating and proofreading business documents.Support the maintenance... 

AECOM

Entry Level Environmental Scientist Job at AECOM

 ...global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking an Entry Level Environmental Scientist to be based in Orlando, Florida office. This position will support our environmental remediation projects... 

Amazon.com Services LLC

Retail Food Safety Operations Program Manager, Food Safety Operations Program Team Job at Amazon.com Services LLC

 ...DESCRIPTION The North American Food Safety Operations Program Team ensures that all Amazon Distribution and Retail/Grocery Fulfillment...  ...vendors (e.g., pest control vendor, sanitation vendor) and manage their performance 4) Identify opportunities for leveraging external...