Virtual Hotel Reservationist - Entry Level Job at Sterling Consulting Solutions, Inc., Dallas, TX

bHYyczNWOTFDZVhoT2JkQ2pTU0V6ZEt1MWc9PQ==
  • Sterling Consulting Solutions, Inc.
  • Dallas, TX

Job Description

Job Title: Virtual Hotel Reservationist - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Munson Healthcare

Oncology Nurse Practitioner (NP) or Physician Assistant (PA) Job at Munson Healthcare

 ...Description JOIN OUR MUNSON HEALTHCARE ONCOLOGY TEAM! Days | 3 days per week...  ...specialists involved in oncology care including nurses, social workers, primary care physicians...  ...:~ State of Michigan Nurse Practitioner/Physician Assistant license required... 

USA DeBusk, LLC

Industrial, Oil & Gas Chemical Cleaning Field Supervisor Job at USA DeBusk, LLC

 ...Industrial, Oil & Gas Chemical Cleaning Field Supervisor - Industrial Experienced Classification: Non-Exempt Department: Unit Decontamination & Chemical Cleaning Reports to: Project Manager / Operations Manager Company Profile: USA DeBusk is a best-... 

Museum of Illusions Dallas

Illusions Curator Job at Museum of Illusions Dallas

 ...Join the Team at the Museum of Illusions Dallas as an Illusions Curator! Location: 701 Ross Ave, Dallas, TX The Museum of...  ...you! What Youll Do Core Responsibilities: - Welcome and Assist Guests: Greet visitors with a warm smile, provide navigation tips... 

Aveanna Healthcare

Home Care Nurse (LPN) Job at Aveanna Healthcare

 ...Join a Company That Puts People First! Licensed Practical / Vocational Nurse LPN/LVN We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, were proud to foster a workplace culture that celebrates diversity, encourages connection... 

Omni Hotels & Resorts

In Room Dining Coordinator Part Time Job at Omni Hotels & Resorts

 ...Room Dining Coordinator | Part TimeJob Locations US-KY...  ...pool and rooftop bar, designed for seamless indoor and...  ...woven throughout with interior design blends elements...  ...Knowledge of IRD service times, menu and specials-...  ...of orders- Coordinate & assist with removal of trays-...