Virtual Hotel Reservationist - Entry Level Job at Sterling Consulting Solutions, Inc., Dallas, TX

bHYyczNWOTFDZVhoT2JkQ2pTU0V6ZEt1MWc9PQ==
  • Sterling Consulting Solutions, Inc.
  • Dallas, TX

Job Description

Job Title: Virtual Hotel Reservationist - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Maplewood Senior Living

RN/LPN Wellness Nurse Job at Maplewood Senior Living

 ...Job Title: LPN/RN Wellness Nurse Location: Mill Hill Residence Employment Type: Per Diem Salary Range: $38+ Department: Healthcare/Resident Care About Us: Want to know what makes our employees eager about going to work every day? The people we serve... 

The Back Room

Remote US Client Bookkeeper - Philippine-based Job at The Back Room

 ...maintain timely, accurate records Requirements Requirements: Bachelors Degree in Accounting 2+ years of full-charge bookkeeping experience Experience reconciling Balance Sheet accounts and reviewing financial statements Strong knowledge of QuickBooks... 

Oak Street Health, part of CVS Health

Patient Relations Analyst Job at Oak Street Health, part of CVS Health

 ...Docs, Excel, etc. US work authorization Strongly Preferred Qualifications: ~ Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics... 

Adecco US, Inc.

Warehouse Packer TCS Mon Fri Job at Adecco US, Inc.

 ...specialty retailer of storage and organization products for versatile Warehouse Picker Packer jobs in Coppell, TX on 1 st shifts available paying $16.00 We are offering the following schedule and work days fit you the best?+ 5-day 7 am to 3:30 pm working Monday- Friday... 

IRONTON CONSTRUCTION LLC

Senior Interior Designer Job at IRONTON CONSTRUCTION LLC

 ...Senior Interior Designer CKC Custom Homes + Haus of Powell San Antonio, TX | Full-Time | In-Office & On site About CKC Custom Homes For over 20 years, CKC Custom Homes has set the standard for luxury homebuilding across the Texas Hill Country. Every project...