Virtual Hotel Reservationist - Entry Level Job at Sterling Consulting Solutions, Inc., Dallas, TX

bHYyczNWOTFDZVhoT2JkQ2pTU0V6ZEt1MWc9PQ==
  • Sterling Consulting Solutions, Inc.
  • Dallas, TX

Job Description

Job Title: Virtual Hotel Reservationist - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Two95 International Inc.

Network Engineer - Harrisburg, PA Job at Two95 International Inc.

 ...A+, CCNA, CCNP Experience installing, configuring, and troubleshooting LAN/WAN internet working products from F5, Checkpoint, Citrix Netscaler, Juniper SRX & Junos Space, Cisco Route/Switch Analyzes, implements, and maintains local and wide area network systems... 

Yellowhead Helicopters Ltd

Aircraft Maintenance Engineers at Yellowhead Helicopters Ltd Job at Yellowhead Helicopters Ltd

 ...both full-time and seasonal contract job positions for skilled Aircraft Maintenance Engineers (AMEs) . With a newly dedicated...  ...drug & alcohol testing &##128313; Class 5 drivers license and clean abstract Your Job Role: &##128736; Work closely with pilots... 

FAIRMONT

Security Manager Job at FAIRMONT

 ...Ability to make a difference through our Corporate Social Responsibility activities...  ...Description Reporting to the Director of Security, responsibilities and essential job...  ...officer, military police officer or security management Lifting more than 25 pounds is... 

Aveanna Healthcare

Home Care Nurse (LPN) Job at Aveanna Healthcare

 ...Join a Company That Puts People First! Licensed Practical / Vocational Nurse LPN/LVN We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, were proud to foster a workplace culture that celebrates diversity, encourages connection... 

SCS Engineers

Environmental Engineering or Science Intern Job at SCS Engineers

 ...opportunity offers valuable hands-on experience in both technical and environmental business operations through a diverse range of client projects...  ...or geological engineering, geology or environmental science and graduating by June 2028 required. Candidates going into senior...