Job Description

• Responsible for directing and administering the operational functions for our Redwood City Branch.

• Ensures that member service objectives are well supported and delivered.

• Ensures that established policies and procedures are followed.

• Oversees provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served.

• Trains, directs and supervises Branch Services Representatives, in addition to other branch support staff.

• Participates in Business Development efforts for the branch.

• Oversees the credit union’s FRAML (Fraud and Anti Money Laundering) program.

Who Are You?

• Preferably a minimum of five (5) years of experience as a Branch Manager in a financial institution.

• Bachelor’s degree in related field or equivalent combination of education and experience.

• Excellent member service skills.

• Displays proficiency in use of basic business and cash handling machines.

• Displays proficiency with Microsoft Office software programs.

• Possesses excellent oral and written communication skills.

• Has an understanding of related legal and regulatory requirements.

• Possesses excellent presentation, interpersonal and organizational skills.·

• Advanced knowledge of banking trends that may impact the financial services industry.

• Ability to effectively manage multiple tasks and deadlines simultaneously.

Why Join Us?

Our compensation package includes an excellent benefits program including health insurance plans, generous PTO, 401(k) Plan, profit sharing, competitive compensation, bi-annual bonuses as well as tuition reimbursement.

San Francisco Federal Credit Union is an Equal Employment Opportunity Employer. In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history of cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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