Job Description

Stafford Gray is seeking a talented Business Analyst with Salesforce expertise to join our team. As a Business Analyst, you will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements and business flow diagrams. You will be responsible for enterprise-wide business analysis of Salesforce applications and other web-based systems for the Office of Information Management (OIM) and its customers.

The ideal candidate has strong analytical, problem-solving, and communication skills. You should be detail-oriented, able to manage multiple tasks, and have a strong understanding of Salesforce platforms, relational databases, and system development lifecycle methodologies (SDLC). You should also have experience with project planning, requirements gathering, business process mapping, procedural writing, and process engineering. Knowledge and experience using multiple project management methodologies such as Waterfall, Iterative, and Agile is preferred.

If you are a self-motivated and proactive Business Analyst with Salesforce expertise looking for an exciting opportunity to contribute to the success of our clients, we would love to hear from you.

Requirements:

• Requirements:
  • 7+ years of experience in business analysis, including 3+ years of Salesforce experience (Salesforce certifications preferred).
  • Knowledge of Salesforce architecture and solutions, such as Sales Cloud or Service Cloud.
  • Strong analytical and problem-solving skills.
  • Experience working closely with stakeholders, SMEs, and development teams.
  • Knowledge of relational databases (SQL) and SDLC methodologies.
  • Proficiency in project planning, requirements gathering, and business process mapping.
  • Detail-oriented with excellent organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Bachelor’s degree in Information Technology, Information Systems, or related field.
• Preferred:
  • Salesforce Administrator or other Salesforce certifications.
  • Experience with healthcare information systems.
  • Knowledge of multiple project management methodologies, including Waterfall, Iterative, and Agile.

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