Position Description :
If you love high profile and challenging programing projects supporting the CMS-ES Eligibility Support Contract- Serco has a great opportunity for you!
This Business Process Consultant III will be on a dynamic team, supporting the CMS Mailroom at our London, Kentucky location. Bring your expertise and collaborative skills to make an impact towards our team providing support to millions of consumers seeking healthcare coverage via the Health Insurance Marketplace.
The ideal candidate should have a good understanding of managing business processes, technical knowledge, analytical minded, problem solver, comfortable with speaking to a diverse audience, and able to think through a wide range of issues with confidence. The candidate should be able to work in a fast-paced environment, handle multiple, concurrent activities with short turnaround times for internal and external customers. You will help to troubleshoot problems within the program, providing analysis and solution recommendations. Expertise and work efforts are focused on the analysis of Mailroom and Application product line business goals, objectives, needs and the business environment to solve technical problems.
As a Business Process Analyst III, you will:
This position is 100% on-site out of the London, KY office. Candidates must be able to commute to the local office.
Qualifications:To be successful in this role you will have:
Additional Preferred Skills:
If you are interested in supporting and working with our CMS Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview :Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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