Job Description

Sales Manager The Cole Automotive Group in Ashland, KY is seeking an experienced Used Car Sales Manager to join our team. The applicant must be a self motivated professional with proven ability to deliver customer satisfaction and meet sales objectives. If you accept nothing less than being part of a top performing team, have the ability to coach, develop and motivate sales professionals to achieve their sales goals, we are interested in speaking with you. All applications will be held in the strictest of confidence. Qualifications

• Previous Sales Experience
• Previous Leadership/Management Experience
• Self Motivated Professional
• Ability to lead teams toward monthly objective
• Strong team work skills
• Enthusiastic with high energy throughout the sales workday
• Outgoing and friendly personality, especially while handling objections
• Quality customer service skills and sales track record
• Strong interpersonal and communications skills one-on-one and over the phone
• Persuasive and able to overcome customer objections during the sales process
• Proficient in basic business math including percentages
• Capable of learning and using basic Microsoft Office, accounting software, and proprietary sales programs
• Persistent, competitive and good work ethic
• Focuses on the customer’s needs to enhance dealership and personal sales

• Lead your team to meet all sales objectives
• Coach each sales professional to excel in their position
• Guide customer as they appear on the lot to proceed into the sales process
• Assist the customers to find a vehicle that meets their needs by using the current inventory sheets
• Assist customers in the completion of their sales applications
• Assist management to increase sales by inspecting the lot’s vehicles, reporting any problems to the General Manager
• Assist in ensuring the lot is merchandised correctly to maximize sales
• Maintain Customer Satisfaction scores at or above company and manufacturer standards
• Suggests optional equipment for customer to purchase
• Communicates sales price, including tax, trade-in allowance and discount
• Completes necessary Dealership and Manufacturer paperwork accompanying vehicle sales
• Researches availability of models and options equipment
• Engages in business development
• Addresses customer concerns
• Follows Dealership and Manufacturer rules and regulations

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