Job Description

We are looking for a pleasant Customer Service Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.

Responsibilities

Greet guests and welcome them into the office
Answer questions, address complaints and give suitable information
Answer all incoming calls and redirect them or keep and distribute messages
Check, sort and forward e-mails
Process daily invoicing and credits
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Take up other duties as assigned (travel arrangements, appointment schedules etc.)

Requirements

Proven experience as customer service representative or relevant position
Familiarity with the use office machines (e.g. fax, printer etc.)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Excellent knowledge of MS Office (especially Outlook and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Good problem-solving skills
Fluency in English; Ability to speak Spanish a plus

Benefits

Bonuses
Medical/Health Insurance Plan
Sick Leave
Vacation Leave

Job Tags

Full time,

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