Dental Receptionist Job at Mertes Pediatric Dentistry, Hudson, OH

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  • Mertes Pediatric Dentistry
  • Hudson, OH

Job Description

We are a vibrant, multi-doctor pediatric dental practice located in the heart of family-friendly Hudson, Ohio, and we’re looking for a warm, welcoming, and dependable Dental Receptionist to join our front desk team. This is a great opportunity for someone seeking a position in a supportive and energetic environment focused on exceptional patient care. We're seeking a candidate with experience who thrives in a fast-paced setting and values building long-term relationships with patients and coworkers. Excellent communication and customer service skills are essential, along with a genuine desire to make each family's visit as smooth and pleasant as possible.

Key Responsibilities:

  • Greet patients and manage appointments using our dental software (Open Dental)

  • Handle check-in and check-out procedures, including processing payments

  • Respond to phone calls and online inquiries in a prompt and professional manner

  • Address patient concerns with empathy and professionalism

  • Perform light cleaning and restocking duties to keep the front desk area tidy

  • Provide additional administrative support as needed

Qualifications:

  • Prior experience working in a dental office preferable

  • Strong interpersonal and communication skills

  • Ability to multitask effectively in a high-volume environment

  • Proficiency in Microsoft Office and dental practice software

  • Working knowledge of dental insurance and billing processes

Perks and Benefits:

  • 401(k) plan

  • Paid time off and holiday pay

  • Health insurance

  • A positive, team-oriented, and supportive work environment

If you’re looking to grow with a practice that values kindness, professionalism, and teamwork, we’d love to hear from you!

Job Tags

Full time, Work at office,

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