Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

a3YycTMxZHpEdVhzT3J0TGpTV0V4OUttMFE9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

mobileLIVE

GAM (Global Assessment Management) SME Job at mobileLIVE

Who we are mobileLIVE is one of the fastest-growing IT Services and Consulting companies in Canada and serves some of the most iconic brands, including Google, Loblaws, Staples, Telus, Bell, Rogers, CIBC, BMO, CMLS, Fossil, Fitbit and more. Over the last decade, we...

Rush Enterprises

Assistant Graphic Designer - US Candidate Only - Full-time/ Part Time Job at Rush Enterprises

We are looking for entry level Assistant full-time/ Part Time graphic designer to create ads for print and web for monthly magazines (consumer and trade). Must have experience in Adobe Creative Suite on Mac platform. Designs, develops, produces and prepares designs... 

Epic Design Labs

Ecommerce Growth Consultant Job at Epic Design Labs

 ...Overview: Epic Design Labs is seeking an experienced Ecommerce Growth Consultant to serve as a trusted advisor and coach for ecommerce store owners. This role is perfect for someone with experience as an Ecommerce Marketing Director or Director of Ecommerce who... 

Hire Velocity

Dental Hygienist Job at Hire Velocity

 ...We are looking for a Dynamic Dental Hygienist to join our busy practice in Bluffton. You will assist the dental team in clinical procedures...  ...well with patients, hygienists, doctors and other dental office team members. Education & Training: Must hold high... 

Saint Joseph Hospital - Elgin

RN Nurse Navigator - Rehabilitation Job at Saint Joseph Hospital - Elgin

 ...:00am - 4:30pm, Monday - Friday, Weekends as needed Facility: Prime Healthcare St Joseph Location: Elgin, IL RN Nurse Navigator - Clinical Admissions Liaison Full time, 40 hours weekly. RN Navigator will cover a territory, local travel required...