Job Description
Purpose & Scope This position is an entry-level analyst position that develops Epic application solutions by investigating processes to understand data and communications flow with individual tasks and transactions. The analyst typically fulfills multiple roles throughout the development, implementation, management, and on-going support of comprehensive clinical information systems. Gains knowledge of the Epic EMR software, as well as medical center operations and workflow, and partners with the Epic project team's clinical analysts II, Sr analysts, and clinical leaders to translate business needs into EMR functionality.
This individual participates in the development of workflows, system configuration, change documentation, and training staff on EPIC clinical application functionality. Analyzes procedures and problems within manual/automated health care systems; reports findings and when applicable recommends options for resolutions. Formulates system scope and objectives. Confers with professional staff to ascertain specific requirements and assists in the completion of programming specifications. This requires the individual to stay current with the system and/or application as well as interfacing with appropriate departmental and external analysts. Must employ excellent communication skills in sharing information with users within department.
Works independently in completing project tasks and executing the following tasks as part of a clinical systems implementation building system components; testing, documentation of workflows and other project information; implementation support and maintenance of Epic clinical system software; builds data sets, master files and reports; performs quality assurance and integrated testing and releases new functionality to end-users; reviews vendor software releases and updates; provides 24/7 problem management support and resolution for clinical systems. In addition, this position requires the ability to interact with clients and demonstrate critical thinking and follow through when developing solutions to identified issues
Key attention to the build and workflow requirements needed to achieve and maintain federal incentive programs, for example, Meaningful Use. Dedicated attention and resources to make rapid adjustments to improve compliance to federal initiative, reporting of outcomes related to patient safety and quality.
The Clinical Systems Applications Analyst is responsible for establishing credibility at all levels including clinical providers and builds problem-solving partnerships with customers and colleagues.
Education Bachelor's degree is required (or four years equivalent experience). Preferred degree in Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or Sciences. RN, RRT, RPH, ARNP, PA degrees may also be acceptable.
Experience - One plus years of healthcare industry experience preferably in a hospital or major medical center clinical setting
- One plus years EHR experience, either as an analyst or end-user.
- Knowledge of operational healthcare hospital workflows.
- Hands-on clinical systems experience (Epic preferred).
- Demonstrated ability to work with and facilitate multidisciplinary clinician groups as part of a clinical information system support, preferred.
- Experience educating staff on the use of systems, preferably in a healthcare environment, is highly desired.
- Experience in project planning and procedural analysis preferred.
- Basic knowledge of and ability to work with SDLC concepts.
- Excellent written and oral communications skills, especially active listening and writing.
- Ability to complete tasks on-time with a focus on detail and organization.
- Working knowledge of desktop computers and office applications (e.g., Microsoft Word, Microsoft Excel, and Microsoft Outlook).
- Interest and aptitude in healthcare information technology.
- Strong interpersonal skills and customer service principles.
Certification/Licensure Epic certification application specific to be obtained within six months.
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