Full Time Customer Support Associate Job at Business Marketing Firm, Porterville, CA

bC9tdDIxSjNET2J1UDdSUGlpT014dEdtMFE9PQ==
  • Business Marketing Firm
  • Porterville, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Hyatt Hotels

Sous Chef - Full Time Job at Hyatt Hotels

 ...every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent. The goal of the Sous Chef is to manage a specific department and work with the culinary management team to create, implement and maintain quality standards.... 

Hot Springs Health Program, Inc.

Clinical Assistant Job at Hot Springs Health Program, Inc.

 ...The Clinical Assistant (CA) serves as the primary liaison between patients and Providers. The CA provides care and related services to patients in medical centers. We offer multiple site locations (4). Essential Job Duties: Accurately record vital signs and pertinent... 

Bop LLC

Studio Operations Manager, Shopbop Job at Bop LLC

 ...DESCRIPTION Amazon is looking for an experienced Studio Operations Manager to supervise the Studio Operations team, in person, in a commercial photography studio environment. As the Studio Operations Manager, you oversee a team that handles the workflow of high volumes... 

Rellaire Smart Home Systems

HVAC Service/Sales Technician Job at Rellaire Smart Home Systems

 ...a growing national presence with lots of room for career advancement. Job Duties and Responsibilities: Service residential and/or light commercial HVAC systems. Advise homeowners on repair and replacement options. Service residential and/or light commercial... 

Watco

Conductor - Nampa, ID Job at Watco

 ...Competitive compensation and benefits Paid on-the-job training with peer trainers Operations training at the Safe Performance...  ...Career advancement opportunities Description The Conductor position will control and coordinate the train movements while...