Full Time Customer Support Associate Job at Business Marketing Firm, Porterville, CA

bC9tdDIxSjNET2J1UDdSUGlpT014dEdtMFE9PQ==
  • Business Marketing Firm
  • Porterville, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Luxus

Interior Architect / Interior Designer Job at Luxus

 ...Interior Architect / Interior Designer Shape the Future of Interior Spaces Are you a talented and passionate designer with a deep understanding of both architecture and interior design? Do you thrive on creating spaces that are not only beautiful but also functional... 

FAENA

Security Manager Job at FAENA

 ...programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets... 

BCMC

Cyber Network Defense Analysts (CNDA) Job at BCMC

 ...The Computer Network Defense Analyst uses information collected from a variety of sources to monitor network activity and analyze it for evidence of suspicious behavior. Monitoring and analysis are performed to identify and report events that occur, or might occur, within... 

Jconnect Infotech Inc

Travel Licensed Practical Nurse (Travel LPN) Job at Jconnect Infotech Inc

 ...Please see the job details below: Title: Travel Licensed Practical Nurse (Travel LPN) Facility Type: SNF/LTC Location: Laconia, NH 03246 Term: contract 10 weeks' Shift: 7pm 7am (Three Days in a week) Local Pay rate: $40/hr on W2 Travel Pay... 

Disney

Sr. Corporate Financial Planning Analyst (Enterprise Technology) Job at Disney

 ...with quarterly financial close process between Tech partners and Accounting Review actuals compared to forecast/plan and deliver clear...  ...SAP, Cognos, Adaptive Planning, etc. CPA Education: ~ Bachelor's degree in Finance, Accounting, Economics, or other similar...