Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

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  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Do you love helping people and have a passion for creating exceptional experiences?

We're looking for a dedicated and friendly Guest Relations Officer / Live Chat Agent to join our team and provide top-notch customer support.

What you'll do:

Be the face of our company: Interact with guests via live chat, answering their questions and resolving their issues.
Become a property expert: Gain a deep understanding of our properties, services, and promotions.
Foster positive relationships: Build strong connections with guests and leave a lasting impression.
Provide exceptional service: Deliver prompt, accurate, and helpful responses to every inquiry.
What we're looking for:

Customer service superstar: Proven experience in providing excellent customer service, preferably in the real estate or hospitality industry.
Communication wizard: Excellent written and verbal communication skills.
Problem-solving pro: A knack for finding solutions and resolving issues effectively.
Tech-savvy: Familiarity with live chat software and CRM tools.
Self-motivated: The ability to work independently and manage your time effectively.
Detail-oriented: A keen eye for accuracy and attention to detail.
Why join our team?

Make a difference: Help create unforgettable experiences for our guests.
Grow your skills: Learn new things and develop your customer service expertise.
Be part of a friendly team: Work with a supportive and collaborative group of people.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time,

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