Guest Relation Officer / Live Chat Agent - US REMOTE Job at SowiesoHelder, Virginia Beach, VA

bWZxcTNGUnlDK3J1UExaSmlDT0V6ZENy
  • SowiesoHelder
  • Virginia Beach, VA

Job Description

SowiesoHelder is seeking a dedicated Guest Relation Officer / Live Chat Agent to join our team working remotely in the United States. In this vital role, you will be the first point of contact for our customers, providing exceptional support and creating a positive experience through live chat interactions. You will handle inquiries, resolve issues, and ensure our guests have a seamless experience with our products and services. The successful candidate will possess excellent communication skills and a customer-centric mindset, allowing them to engage effectively with a diverse audience. If you are a problem-solver with a passion for customer service, we invite you to become part of our dynamic team.

Responsibilities

  • Provide prompt and courteous responses to customer inquiries via live chat.
  • Assist customers with product information, order status, and troubleshooting issues.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with other team members to resolve complex inquiries.
  • Monitor live chat performance metrics to enhance service delivery.
  • Participate in training sessions to stay updated on product offerings and customer service best practices.
  • Contribute to creating a positive and welcoming virtual environment for customers.

Requirements

  • High school diploma or equivalent; a degree in a relevant field is a plus.
  • Previous experience in customer service or a similar role, preferably in live chat support.
  • Excellent written communication skills with a friendly and professional tone.
  • Strong problem-solving skills and the ability to handle challenging situations.
  • Proficiency in using live chat tools and customer support software.
  • Ability to work independently and manage time effectively in a remote setting.
  • Strong attention to detail and a commitment to providing outstanding customer service.

Job Tags

Full time,

Similar Jobs

Watco

Unloader / Railcar Switcher - Linden, NJ Job at Watco

 ...and Discover the Difference Keep the worlds supply chain moving. Thats what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether youre at one of these locations or in a support-services role,... 

Medical Search

Physician - Gastroenterology Job at Medical Search

Join the Largest & Busiest Hospital-Employed Gastroenterology Group in Southern ArizonaOur Facility Southern Arizonas leading hospital system is actively recruiting aBoard Certified/Board Eligible Gastroenterologistto join our thriving and well-established GI team in beautiful... 

Bechtel

Mechanical Engineer Job at Bechtel

 ...National - Family ~ Telework Type:Part-Time Telework ~ Work Location: Reston, VA...  ...Overview: Bechtel is the licensing, engineering, procurement, and construction partner...  ...will support the design development of Mechanical systems and equipment for the Natrium Reactor... 

Syneos Health, Inc.

Sponsor dedicated CRA II/Sr CRA Oncology - Home Based ITA Job at Syneos Health, Inc.

 ...Sponsor dedicated CRA II/Sr CRA Oncology - Home Based ITA Updated: December 4, 2025 Location: ITA-Remote Job ID: 25104149 Sponsor dedicated CRA II/Sr CRA Oncology - Home Based ITA Syneos Health is a leading fully integrated biopharmaceutical solutions... 

Walthall Oil Co

Bulk Oil Delivery Driver Atlanta, GA. Job at Walthall Oil Co

 ...Tank Wagon Bulk Oil Delivery Driver IntelliApp URL: Please click on the link above to complete the driver application process...  ...major holidays. Requirements: . Class A or B CDL with tanker and hazmat endorsement . Successfully pass a pre-employment and...