Hotel Front Desk Receptionist Job at Wingate, Brunswick, Brunswick, GA

bHY2aDExSndBZXZxUHJ0TmlTV0F4ZE9zMGc9PQ==
  • Wingate, Brunswick
  • Brunswick, GA

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Field customer complaints when necessary
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
  • Comfortable taking telephone calls and mitigating stressful situations
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • High school diploma, GED, or equivalent
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company: We are a 99 room pet friendly and non-smoking hotel located off of 95 and 341.

Job Tags

Similar Jobs

Bon Aqua Daycare Center, Inc.

Pre-K Teacher, FULL TIME Job at Bon Aqua Daycare Center, Inc.

 ...Summary Bon Aqua Child Care Center & Preschool is hiring a full time Pre-K teacher for our Preschool classroom ages 3 years to 5...  ...best practice...continuity. Record keeping Lesson planning- Creative Curriculum ITERS and ECERS training Daily cleaning and maintaining... 

MRINetwork Jobs

Dental Receptionist Job at MRINetwork Jobs

 ...Meeting: Job Description Job Title: Temporary Dental Receptionist Location: Bethesda, MD Schedule: Flexibility to...  ...area Requirements: Must have recent dental office experience At least one (1) year of experience within the Dental industry... 

Kilgore College

Part Time Instructor - Transportation Institute Job at Kilgore College

 ...adults in the community. This is a part time position with instruction...  ...training in day-time, evening or weekend courses pertaining to...  ...organized and thorough; be able to work well with little supervision;...  ...Kilgore, TX. No fully work from home positions are available at this... 

Parks of Gainesville

Automotive Sales Consultant Job at Parks of Gainesville

 ...any problems to management* Assist with sourcing, auctions and trade for our used vehicle inventory* Assist management in ensuring...  ...learning and using Microsoft Office, accounting software, and proprietary sales programs* A personal laptop or tablet is highly recommended... 

Entertainment Travel Associates

Event Staff Job at Entertainment Travel Associates

 ...Scottsdale, AZ About the Role: We are seeking energetic Event Staff to help coordinate, organize, and execute company events and...  ...hours, including weekends. Customer service, events, or hospitality experience is a plus. Additional Information All your...