Hotel Front Desk Receptionist Job at Wingate, Brunswick, Brunswick, GA

bHY2aDExSndBZXZxUHJ0TmlTV0F4ZE9zMGc9PQ==
  • Wingate, Brunswick
  • Brunswick, GA

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Field customer complaints when necessary
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
  • Comfortable taking telephone calls and mitigating stressful situations
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • High school diploma, GED, or equivalent
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company: We are a 99 room pet friendly and non-smoking hotel located off of 95 and 341.

Job Tags

Similar Jobs

Fiserv

Network Operations Analyst Job at Fiserv

 ...bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Network Operations Analyst About Your Role As a Network Operations Analyst, you can look forward to immersing yourself in a complex global environment... 

Akkodis

Senior Service Delivery Manager Job at Akkodis

 ...Akkodis is seeking a Senior Service Delivery Manager for a Direct Hire with a client in Appleton, WI(Remote). You will lead highquality IT managed services while leveraging handson Azure and MSP expertise to ensure seamless client operations. Salary Range:... 

NBCUniversal

Manager, Security Job at NBCUniversal

 ...Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information. Our impact is rooted in improving...  .... Job Description NBCUniversal is looking for a Manager, Security to join our Global Security Operations team in 30 Rock! This... 

Amazon.com Services LLC

Physical Production Exec, Amazon MGM Studios Job at Amazon.com Services LLC

 ...in shaping the future of feature films? Do you want to define the next generation of how and what Amazon customers and theatrical audiences are watching? Amazon MGM Studios is one of the leading theatrical distribution and digital video services today, and we're just... 

ASB Resources

React Developer Job at ASB Resources

 ...Design System (Onshore) Seeking an onshore React Developer to support the build and expansion of an enterprise Design System. The role involves developing reusable UI components in React, collaborating closely with design teams using Figma, and integrating GenAI-driven...