Hotel Front Desk Receptionist Job at Wingate, Brunswick, Brunswick, GA

bHY2aDExSndBZXZxUHJ0TmlTV0F4ZE9zMGc9PQ==
  • Wingate, Brunswick
  • Brunswick, GA

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Field customer complaints when necessary
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
  • Comfortable taking telephone calls and mitigating stressful situations
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • High school diploma, GED, or equivalent
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company: We are a 99 room pet friendly and non-smoking hotel located off of 95 and 341.

Job Tags

Similar Jobs

Aveanna Healthcare

Home Care Nurse (LPN) Job at Aveanna Healthcare

 ...Join a Company That Puts People First! Licensed Practical / Vocational Nurse LPN/LVN We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, were proud to foster a workplace culture that celebrates diversity, encourages connection... 

YMCA of Northern Colorado

Customer Relations Specialist - Johnstown Job at YMCA of Northern Colorado

Overview: The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. Position is part-time 10-15 hours per week, year-round. This... 

Tonti Properties

Leasing Agent Job at Tonti Properties

 ...Join Our Team as a Leasing Agent Do you love connecting people with their perfect home? As a Leasing Agent at Tonti Properties, you'...  .... What We're Looking For: Minimum of 1 year of leasing experience required Must be proficient in word processing, data entry... 

Kraft Heinz Company

Off Shift Industrial Mechanic Job at Kraft Heinz Company

 ...Job Description Job Description The Kraft Heinz Company is currently seeking an Industrial Mechanic to work at our facility in Davenport, Iowa. Ideal candidates must be safety and quality oriented and be willing to work in a team oriented, fast paced, refrigerated... 

Worship Warriors Dance Company

Faith-Based Dance Teachers (All Styles) Job at Worship Warriors Dance Company

 ...Location: Bridgeport, CT Job Type: In-Person | Per Class Worship Warriors is seeking faith-based dance teachers and choreographers who are passionate about worship, excellence, and using movement as ministry. This role is designed for dancers who desire to lead...