Hotel Front Desk Receptionist Job at Wingate, Brunswick, Brunswick, GA

bHY2aDExSndBZXZxUHJ0TmlTV0F4ZE9zMGc9PQ==
  • Wingate, Brunswick
  • Brunswick, GA

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Field customer complaints when necessary
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
  • Comfortable taking telephone calls and mitigating stressful situations
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • High school diploma, GED, or equivalent
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company: We are a 99 room pet friendly and non-smoking hotel located off of 95 and 341.

Job Tags

Similar Jobs

ZIRLEN TECHNOLOGIES INCORPORATED

Salesforce Business Analyst Job at ZIRLEN TECHNOLOGIES INCORPORATED

 ...Salesforce Business Analyst Position- Contract - Lowell, Massachusetts-MA (Remote) Required: ~35 years Salesforce BA or functional consultant experience ~ Experience gathering requirements, conducting workshops, documenting workflows... 

Huntington National Bank

Financial Relationship Banker - Blaine, MN (109th Ave) Job at Huntington National Bank

 ...incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).... 

Capital One

Principal Risk Specialist - CRA Management Job at Capital One

Principal Risk Specialist - CRA Management Within Capital One, Global Enterprise Affairs (GEA) is an organization dedicated to delivering on Capital Ones Mission by strengthening our reputation, deepening our relationships in our communities, managing engagement... 

My Amazon Guy

DTC Team Lead Job at My Amazon Guy

 ...director-level owner of Direct-to-Consumer (DTC) growth strategy at My Amazon Guy, overseeing Brand Strategists and cross-functional channel...  ...FREE access to MAG School courses and SOP Library! ~ Work schedule is in EST (Monday-Friday only) ~ Opportunities for professional... 

SPAR Information Systems LLC

Lab Test Engineer Job at SPAR Information Systems LLC

Hello Everyone, Hope you are doing good!!!! My name is Pavan and I work with SPAR Information System., I have a great opportunity for you, please find the job details below, if you are interested in applying please send me your updated resume and best time...