Hotel Front Desk Receptionist Job at Wingate, Brunswick, Brunswick, GA

bHY2aDExSndBZXZxUHJ0TmlTV0F4ZE9zMGc9PQ==
  • Wingate, Brunswick
  • Brunswick, GA

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Field customer complaints when necessary
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
  • Comfortable taking telephone calls and mitigating stressful situations
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • High school diploma, GED, or equivalent
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company: We are a 99 room pet friendly and non-smoking hotel located off of 95 and 341.

Job Tags

Similar Jobs

The Ohio State University Wexner Medical Center

Curator Job at The Ohio State University Wexner Medical Center

 ...Screen reader users may encounter difficulty with this site. For assistance with applying, please contact ****@*****.***...  ...profile as it will transfer to your application. Job Title:Curator Department:EHE | Human Sciences Administration The... 

GIC

AVP/VP, Portfolio Manager, External Managers - Equities Job at GIC

 ...GIC is one of the worlds largest investors and sovereign wealth funds. With over 2,000 employees across 11 locations around the world,...  ...opportunities and co-investments. Help manage portfolios of hedge fund and long-only managers, and source ideas from those exchanges... 

Overlake Terrace Retirement Community

Health and Wellness Nurse RN Job at Overlake Terrace Retirement Community

Registered Nurse RN - Large Senior Living CommunityWe are seeking an outstanding Registered Nurse to join our team at Overlake Terrace...  ...Nurse provides support to the Director of Health and Wellness and can take many of the responsibilities and tasks of the Director... 

Public Storage

IT Service Delivery Manager Job at Public Storage

 .... We are expanding our creative team to enhance our consistent and engaging visual brand presence. Description The Manager, IT Service Delivery is responsible for leading and managing the IT Service Delivery team, including the Service Desk and PC Support (Tier 1)... 

Rellaire Smart Home Systems

HVAC Service/Sales Technician Job at Rellaire Smart Home Systems

 ...a growing national presence with lots of room for career advancement. Job Duties and Responsibilities: Service residential and/or light commercial HVAC systems. Advise homeowners on repair and replacement options. Service residential and/or light commercial...