Job Description

Company Overview

This role is categorized as a hybrid position.

Nippon Seiki is a world-class manufacturer of instruments for vehicles, agricultural, and construction equipment. Established in 1945, Nippon Seiki Co., Ltd. is headquartered in Japan, with numerous facilities worldwide. N.S. International, Ltd. ("NSI"), a group company of Nippon Seiki, located in Troy, MI, is a tier one supplier of instrument clusters and head-up display units for FCA US, General Motors, BMW, Honda, Harley Davidson, Suzuki, Polaris, Arctic Cat and other OEM's.

Purpose of Job

The Infrastructure Manager is a key technical member of the NSNA IT leadership team responsible for the planning, support, security, and delivery of IT services in a multi-platform hybrid cloud environment. Additionally, the Infrastructure Manager will collaborate with senior IT leadership in the development and fulfillment of a strategic plan to modernize the IT infrastructure. 

Major Duties/Responsibilities

Top duties or activities in a given year. Not all tasks/steps performed are listed.

• System Integrity and Security: Manage and ensure the integrity, availability, and security of all enterprise systems, networks, and telecommunications, including hardware, virtualization, operating systems, software, backups, firewalls, circuits, LAN, Wi-Fi, and VPN.
• Technical Expertise: Serve as a subject matter expert and technical solution architect for complex project implementations. Evaluate, analyze, and recommend improvements for IT infrastructure and cybersecurity posture, aligning with organizational and IT strategic plans.
• Certification Compliance: Drive the enhancement of infrastructure documentation, processes, and procedures to continuously improve TISAX and ISO 27001 certification requirements.
• Disaster Recovery and Continuity Planning: Develop and review disaster recovery, crisis management, and business continuity plans, coordinating IT continuity efforts for disruption events.
• Stakeholder Collaboration: Collaborate with stakeholders and business process areas to define business and system requirements for new technology implementations.
• Team Management: Manage and evaluate the performance of IT administrators, and recommend and implement personnel actions such as hiring, promotion, and dismissals.
• Capacity Planning: Design and implement capacity plans to ensure that current and future requirements are met.
• Cost Analysis: Perform cost-benefit and return on investment analyses for proposed systems to support management in making informed implementation decisions.
• Documentation and Proposals: Assist in the development of RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and related efforts.
• Vendor Management: Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
• Research and Development: Conduct research and stay current with the latest advancements in cybersecurity, network, server, and digital solutions.

Education, Experience and Knowledge

Required and/or preferred level of education, knowledge and skills that are necessary.

• Bachelor or associate degree in information technology, computer science, computer engineering, or related field. 
• Combination of technical and compliance certifications (ISO, IATF, TISAX) preferred.

• 5+ years of management experience, including managing regional cross-functional teams, projects, and advising in infrastructure modernization, cybersecurity posture, and hybrid cloud strategies. 
• 5+ years IT operations experience, including desktop, network, server, and cloud architecture of a multi-platform hybrid cloud environment.
• 3+ years of experience in developing, implementing, and enhancing cybersecurity tools and posture.
• 3+ years in management roles, including managing resources, organizing priority, leading complex IT initiatives, and budgets.
• Excellent knowledge of Cisco Catalyst and Meraki solutions (ASA, SD-WAN, Meraki, AnyConnect, Umbrella, and Duo). 
• Excellent knowledge of Windows and Linux servers, Exchange, SQL, MS SharePoint, MS Teams, Office 365, SAN/NAS storage devices, VMware vCenter/vSphere, Citrix, VMware, and Azure VDI in physical in hybrid cloud environments. 
• Excellent understanding of backup, Disaster Recovery and Business Continuity solutions (Rubrik, Veeam, Azure). 
• Advanced understanding of development and use of cybersecurity solutions (ZTNA, MFA, SIEM, EDR, AV/AM, IPS, etc.). 
• Advanced understanding of Active Directory, Entra AD, ADFS, Group Policies, DHCP, Radius, 802.1x and certificate management. 

• Exceptional attention to detail, analytical, conceptual, and problem-solving abilities. 
• Excellent written and oral communication and presentation skills. 
• Ability to organize and motivate people to accomplish goals while creating a sense of order and direction. 
• Able to manage diverse teams, manage service providers, multi-task, and work under pressure to meet scheduled targets. 

• Adaptation/Flexibility : Includes keeping an open mind regarding new ideas and ways of doing things. Willing to consider alternative interpretations or ways of looking at the situation. Demonstrating flexibility.
• Initiative/Results Driven : Includes setting high standards of performance for self and others. Striving to accomplish goals even if it means personal sacrifice. Putting the goals of the organization above own goals.
• Judgment/Decision Making : Includes making decisions and takes actions that have beneficial impact. Effectively evaluating information in order to come up with sound conclusions and recommendations.
• Resource Management : Includes setting clear objectives to guide action for self or others to accomplish goals. Organizing or adjusting information, people and materials to meet those goals.
• Team Work : Includes encouraging and supporting the ideas and effort of others. Finding ways to help the team or group perform effectively.

Additional Information

Work Hours

This role is categorized as a hybrid position. This means the successful candidate is expected to report to the Troy Michigan office two times per week, at minimum.

Hybrid Work Schedule,

Monday-Friday, 8 am – 5 pm.

2 Days in the Office 3 Days remote

Off-hours as needed

10% international and/or domestic. 

If domestic travel is necessary, valid drivers’ license is required.

If international travel is necessary, valid passport is required.

NA

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

N.S. International, Ltd. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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