Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

United Supermarkets, LLC

Night Stocker Job at United Supermarkets, LLC

Summary The Night Stocker is first and foremost responsible for guest relations and satisfaction. A night stocker performs shelf stocking and back-room duties. Tasks may also include spill cleanup, general housekeeping and other duties as assigned by management. ...

Human Services Programs of Carroll County

SHELTER AND HOUSING DATA ENTRY SPECIALIST Job at Human Services Programs of Carroll County

SHELTER AND HOUSING DATA ENTRY SPECIALIST Location Westminster, MD : Assist with Homeless Management...  ...staff to enter data in effective, clear, timely and error free manner. Support the...  ...Position Type/Expected Hours of Work: Part time position, averaging 12 - 15 hours a... 

Synergy Resource Group

Electrician Job at Synergy Resource Group

 ...start to finish ~ Ability/willingness to take on additional assigned tasks ~3+ years commercial experience ~ Basic electricians tools & PPE ~ Reliable transportation for travel to and from work ~ Attention to detail ~ Excellent problem solving skills... 

Libra Solutions

Office Coordinator Job at Libra Solutions

 ...Office Coordinator Huntersville, NC Job Description: Libra Solutions seeking a proactive Office Coordinator to support day-to-day operations in our Huntersville, NC office and remotely support our Denver, CO office. This role is ideal for someone who is highly... 

Lincoln Financial

Claims Care Associate Job at Lincoln Financial

 ...; Radnor, PA (Pennsylvania); Work from Home Work Arrangement: Remote...  ...for answering claimants calls regarding potential group insurance...  ..., FMLA, etc.) in a call center environment. You will act as...  ...Leadership development and virtual training opportunities PTO...