Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Lowe's

Yard Truck Driver - Wknd Nights Job at Lowe's

 ...What You Will Do The Yard Driver Team Member is primarily responsible for the timely and efficient movement of trailers upon request of appliance, shipping, receiving, and visitor center following all rules concerning pulling, placement and securing of trailers. Drivers... 

NBCUniversal

On Air Producer, Sports Marketing Job at NBCUniversal

 ...leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium...  ..., special events, sizzles, special requests from stations and marketing, and presentation videos in a way that increases audience... 

Ardent Health

Anesthesia Tech OR Job at Ardent Health

Overview: Join our team as a day shift , PRN , Anesthesia Technician in Amarillo, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities and resources that support... 

Humana

Senior Associate, Campaign & Brand Strategy Job at Humana

**Become a part of our caring community and help us put health first**Humana's Marketing organization is seeking an experienced Senior Associate, Campaign Strategy to join the team working remote. Are you a strategic thinker who thrives on turning insights into action... 

Steinhafels Furniture

Interior Designer Job at Steinhafels Furniture

 ...Overview Interior Designers: Bring Your Creative Vision to Life at Steinhafels! Are you an Interior Designer who loves transforming spaces and helping clients bring their dream homes to life? Steinhafels is looking for passionate and creative professionals like you...