Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

HealthRIGHT 360

Registered Nurse (RN) Health and Wellness - On Call Job at HealthRIGHT 360

 ...Registered Nurse (RN) Health and Wellness - On Call 890 Hayes St, San Francisco, CA 94117, USA Job Description Posted Friday, October 24, 2025 at 7:00 AM HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive... 

SGS Consulting

Concept Artist IV Job at SGS Consulting

 ...Skills: Hands-on experience developing or fine-tuning generative AI models for art creation. Ability to present and articulate artistic vision and technical solutions to non-art stakeholders. Education/Experience: Proven experience as a visual storyteller in... 

YMCA of Northern Colorado

Customer Relations Specialist - Johnstown Job at YMCA of Northern Colorado

Overview: The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. Position is part-time 10-15 hours per week, year-round. This... 

Silicon Valley Recruiting LLC

Tax Manager Job at Silicon Valley Recruiting LLC

 ...TYPE: Full-time, on-site Our client is a well-established accounting firm located in sunny Cape Coral, Florida. With two offices in...  ...Please note that this position is full-time, onsite. There is no remote or hybrid work offering for this role. Responsibilities :... 

Colorado Storage Systems

Local Class A CDL Driver Job Job at Colorado Storage Systems

Local Class A CDL Driver JobDelivering Semi Trailers and Conex Containers for storage and/or local cartage.Use of Landoll trailers preferred but requiredStrapping and Chaining of Containers to TrailerWe do overnight runs on Rare occasions. (99% 1 Night out) Job...