Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Innova software Services Inc

Language Data Annotator Job at Innova software Services Inc

 ...Location: canada ( remote) Duration: Short term project with possible ext Job Overview: We are looking for French language resources to support AI data labeling and annotation projects. The role involves working on multilingual and English datasets... 

Inter-Con Security

Security Supervisor (80559) Job at Inter-Con Security

 ...Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions...  ...employs over 25,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law... 

Wells Fargo

Senior Java Payments Software Engineer Job at Wells Fargo

Senior Java Payments Software Engineer Location Charlotte, NC : Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife... 

The UPS Store Florida State University Campus #6133

Campus Mail Courier Job at The UPS Store Florida State University Campus #6133

Description of the role:As a Campus Mail Courier at The UPS Store #6801 in Baton Rouge, LA, you will be responsible for timely and accurate delivery of mail and packages within the campus premises. Hours are 6am-2pm Monday-Friday. Off on weekends. Responsibilities... 

PruittHealth

Dietary Aide HCC Job at PruittHealth

 ...Job Purpose Assists with food preparation in accordance with our established procedural guidelines, and as may be directed by the Dietary Manager or supervisor.Follows facility procedure for storing, serving and transporting food and supplies.Is also responsible for...