Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

NIMBUS AVIATE LLC

Independent Contractor Delivery Driver Job at NIMBUS AVIATE LLC

Details to send &##128230;Delivery Driver Independent Contractor Delivering Amazon, Temu, and other packages &##128663;About the Role: Were a trusted Delivery Service Partner, delivering small to medium-sized packages (under 10 lbs) from Amazon, Temu, and ...

Glow Cleanup LLC

Nightly Office Cleaning Associate Job at Glow Cleanup LLC

 ...for nightly janitorial roles in high-end office buildings. Responsibilities include mopping...  ...(approximately) Monday to Friday, plus weekend. *Actual shift varies by job site. Additional...  ...on a regular basis. Ability to pass a clean background check. Legal right to work... 

Department of Water Resources

WATER RESOURCES TECHNICIAN II (00103043) Job at Department of Water Resources

 ...Supervisor, the Water Resources Technician II performs a wide variety of difficult and complex nonprofessional engineering and water operation duties associatedwith the transportation and deliveries of water as well as power generation operations. This is the full... 

Noblesoft Technologies

SAP Sidecar HANA Basis with HANA DB & SLT Consultant Job at Noblesoft Technologies

 ...Title: SAP Sidecar HANA Basis with HANA DB & SLT Consultant Location: Burbank, CA or Orlando, FL Duration : Contract Job Summary: We are seeking a highly skilled Technical Specialist to lead and support the implementation, optimization, and maintenance... 

Comfort Keepers of St. Cloud, MN

Weekend On-Call Standby Caregiver Job at Comfort Keepers of St. Cloud, MN

Standby Weekend Caregiver Hours* Saturdays & Sundays* On-call from 8:00 AM - 10:0...  ...work more than 16 hours depending on call-off volumePay Examples:* Work 10 hours...  ...7 support from care team* PTO (Paid Time Off)* Paid training and onboarding...