Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Vensure Employer Solutions

Labor and Delivery Registered Nurse - CA - On Site Job at Vensure Employer Solutions

 ...Permanent Healthcare Staffing solutions to a wide range of Clients throughout the Nation. Our Services include Travel Nursing, Allied Professionals, Per Diem Nurse Staffing, Locum Tenens Staffing, and Physician Placements. The primary factor differentiating us from other... 

John H. Carter Website

Offshore Service Technician Job at John H. Carter Website

 ...either alone or with team members - to customer sites both on and offshore with company supplied equipment to meet with customer to...  ...its stakeholders are precise. Travel required up to 15% of the time. Other duties may be assigned. Required Experience: IC... 

Decorating Den Interiors

Sales Associate Interior Decorator Job at Decorating Den Interiors

 ...Got Talent? Love to decorate? If you want to follow your creative passion while building a new string of revenue, then send us your resume today. We are a local interior design business operating in Boulder Denver CO area, part of an international network, looking... 

Federal Express Corporation

Courier/Non-DOT-3 Job at Federal Express Corporation

Job Duties Driver/operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Drives vehicles not regulated by section...

Express Employment Professionals - Baltimore

Paint Finisher Job at Express Employment Professionals - Baltimore

 ...A Paint Finisher is responsible for preparing, coating, and finishing surfaces to meet quality standards in manufacturing, automotive, construction, or industrial environments. This role ensures that all painted products have a smooth, even, and durable finish while following...