Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Amazon.com Services LLC

Inventory Planner, Amazon Prime Air Job at Amazon.com Services LLC

 ...scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are...  ...to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Check out more information about Prime Air on... 

Cherrelyn Healthcare Center

Dietary Aide Job at Cherrelyn Healthcare Center

Dietary Aide - Large Senior Living CommunityWe are seeking for a happy, outgoing, and energetic Dietary Aide to join our team at our community of Cherrelyn Healthcare Center, located in Littleton, Colorado. Come join a team of dedicated, smart, and caring professionals... 

Optimus Search

IT Support Engineer - Innovative VR & XR-Lösungen - München Job at Optimus Search

 ...Werde Teil des Teams und gestalte die Zukunft mit. Tasks Remote- und Vor-Ort-Support fr Hard- und Software Fehleranalyse und...  ...Unternehmen Flexible Arbeitszeiten mit Kernarbeitszeiten fr eine gute Work-Life-Balance Ein dynamisches, internationales Team mit... 

Dynaire Corporation

HVAC Service Technician Job at Dynaire Corporation

HVAC Service Technician Successful candidate must be able to perform a wide variety of HVAC repair/installation and maintenance tasks in the residential and light commercial market. This position has potential for growth within our family-owned company. The ability... 

Innova software Services Inc

Language Data Annotator Job at Innova software Services Inc

 ...Location: canada ( remote) Duration: Short term project with possible ext Job Overview: We are looking for French language resources to support AI data labeling and annotation projects. The role involves working on multilingual and English datasets...