Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Yuppie Dog

Daycare Attendant Job at Yuppie Dog

 ...constantly during a minimum 8-hour day Ability to lift on occasions about 50lbs Ability to restrain or handle animals Flexible to attend staff meetings and training classes. Flexibility in work schedule -- expected to work on weekends and major holidays Prior... 

Birchwood Inn Partners, LLLP

Pastry Cook Job at Birchwood Inn Partners, LLLP

 ...team in preparing and producing high-quality dessert and baked goods consistently, efficiently, and within required time frames. This...  ...times. Safely handle and operate pastry equipment. Follow all food safety, sanitation, and ServSafe guidelines. Work... 

Royal Caribbean Group

Laundry Attendant Job at Royal Caribbean Group

You will collect soiled linen for sorting, washing, ironing, dry cleaning, folding, and transferring to designated areas. You will also be responsible for laundering the clothes and uniforms of guests and crew members. You must know how to use cleaning chemicals, and operate...

Dakno Marketing

Graphic Designer Job at Dakno Marketing

 ...pride in our ability to produce amazingly creative websites, and we are actively looking to expand our Design Team to keep up with our continuous growth.This Graphic Design position would be perfect for an individual who is creative, enjoys designing, and is looking... 

New paradigm staffing

Remote Medical Billing/Coding Specialist Job at New paradigm staffing

 ...Were looking for a detail-oriented and motivated Entry-Level Medical Billing & Coding Specialist to join New Paradigm Staffing, a growing...  ...staffing agency focused on connecting skilled professionals with remote medical billing and coding opportunities. This role is...