Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Jacksonville Area Legal Aid, Inc.

Attorney Job at Jacksonville Area Legal Aid, Inc.

 ...Aid in 1973. The organization achieved 501(c)3 status in 1976. JALA now serves 17 counties of North Florida, including Alachua, Baker, Bradford, Clay, Columbia, Dixie, Duval, Gilchrist, Hamilton, Lafayette, Levy, Madison, Nassau, St. Johns, Suwannee, Taylor, and Union.

Weaver Consultants Group

CAD Designer Job at Weaver Consultants Group

 ...Managers and Senior Engineers on constant basis about project work and designs Listen and understand the questions and be able to provide...  ...at the same time in different locations and states Follow CAD standards Checks final drawing to verify completeness,... 

Galaxy Technology Hires LLC

Electrical Engineering Manager - FPGA Job at Galaxy Technology Hires LLC

 ...Electrical Engineering Manager - FPGA Columbia, MD *Relocation Assistance Provided* The Company Our client is one of the largest, successful aerospace, defense and technology innovators in the world. They operate in over 100 countries and provide strategic... 

Sysco

Warehouse Order Selector Job at Sysco

 ...bonus Hiring immediately Earn up to $XX per year including base, overtime, and incentives. Industry-leading total rewards package. On-the-job training with career growth opportunities. No college degree or previous warehouse experience required. Overtime... 

Addison Kenway.

Oncology Nurse Practitioner or Physician Assistant Job at Addison Kenway.

 ...Oncology Nurse Practitioner or Physician Assistant Augusta, Georgia Job#16743904 Join a thriving clinic in Eastern Georgia known for delivering innovative and comprehensive oncology care. Provide full-spectrum oncology services, including patient evaluation, treatment...