Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Huntington National Bank

Financial Relationship Banker - Blaine, MN (109th Ave) Job at Huntington National Bank

 ...incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).... 

Walpole Pediatrics

Medical Billing Coordinator Job at Walpole Pediatrics

 ...Medical Biller / Coder Full-Time Salary negotiable with experience Location: Walpole...  ...insurance claims, ensuring proper coding for services rendered, managing accounts...  ...at least 2 years of experience in medical billing and coding, preferably with CPT Pediatric... 

Journey Beyond

Expressions of Interest: Camp Attendant | Outback Spirit Tours Job at Journey Beyond

 ...Be a part of sharing special places and shaping lasting memories with Australias leading experiential tourism business. ABOUT US: Australias leading experiential tourism group, Journey Beyond , is privileged to operate 14 brands spanning the country, connecting... 

Sherwin-Williams

Retail Customer Service Delivery Driver Job at Sherwin-Williams

Retail Customer Service Delivery Driver Location Scottsbluff, NE : This position works closely with wholesale and retail customers to determine...  ...stores in a safe and timely manner using Company vans or pick-up trucks. The individual selected for this role will be expected... 

School Gig

Dance Teacher Job at School Gig

 ...Spending time with students and families in the best communities of LA, Compton, and San Diego Support and care from fellow teachers, administrators, and regional team members Ongoing professional development and coaching from a school site manager Creation...