Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

a3ZxcjJWZDlEdUhxUExKSWlpR056ZFN1MEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Humana

LPN- RX Clinical Program Professional Job at Humana

 ...moderate complexity. The RX Clinical Program Professional 1 (LPN) oversees medication therapy, strategy on comprehensive...  ...ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's... 

Amazon Data Services, Inc.

Real Estate Development Mgr, Data Center Supply Solutions Job at Amazon Data Services, Inc.

 ...DESCRIPTION Amazon Web Services (AWS) is a comprehensive, evolving, and growing business...  ...roughly 25% of the time About the team Work/Life Balance Our team puts a high value...  ...isnt about how many hours you spend at home or at work; its about the flow you... 

VIR Properties

Entry-level Marketing Coordinator Job at VIR Properties

 ...About the Role We are seeking a proactive and organised Entry-level Marketing Coordinator to support the planning, coordination, and delivery of marketing campaigns across multiple channels. This role is ideal for someone at the beginning of their marketing career who... 

California Speech-Language-Hearing Association

Speech Language Pathologist CCC or CF Job at California Speech-Language-Hearing Association

 ...CCC-SLPs and CFs for our full-time, School-Based In-Person and Teletherapy positions in Northern and Southern California! The Stepping Stones...  ...an accredited Master's program Current license as a CCC-SLP or CF in CA School Experience Preferred Benefits Matter... 

BAE Systems

CEMA - Senior Principle Software Engineer III Job at BAE Systems

 ...phase, harnessing the latest advancements in software technologies to deliver cutting-edge...  ...deployments, cloud-native architectures, and real-time data processing pipelines. Our team...  ...closely with Systems, Hardware, and Test engineers across all project phasesfrom strategic...