Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

The Children's School

Assistant Preschool Teacher- Part-Time Job at The Children's School

 ...The Childrens School (TCS) is looking for a part-time Assistant Teacher to join our welcoming, small, supportive preschool community!...  ...and Spring Break. There may also be opportunities to work in our summer camp program and return in Fall 2026. The hours are family/... 

Baylor College of Medicine

Health Educator Job at Baylor College of Medicine

 ...Summary The Health Educator will work to support the expansion of the CPRIT Lung Cancer Screening and Tobacco Cessation Program, which...  ...services, sponsored program awarded to the Department of Family and Community Medicine. The Health Educator will work independently as well... 

Oracle

Senior Physical Security Design Engineer Job at Oracle

 ...Job Description The Senior Physical Security Design Engineer is responsible for leading the development, design, and implementation of advanced physical security solutions for Oracle's global facilities-including data centers, sensitive compartmented information... 

Castle Biosciences Inc.

Reimbursement, Pre-Billing Specialist (Eligibility) (Remote) Job at Castle Biosciences Inc.

 ...Inc. *is growing, and we are looking to hire a * Pre-Billing Specialist (Eligibility) working remotely from your home office based in the USA, with a start...  ...This individual will be responsible for assigning medical insurance plans and performing eligibility verification... 

Northeast Healthcare Recruitment, Inc.

Intensivist Physician - Day and Night Opportunities Job at Northeast Healthcare Recruitment, Inc.

Join our experienced andgrowing team as an Intensivist Physician north of Boston. We are a leadinghospital medicine and critical care group providing high-quality staffing formultiple hospitals across Massachusetts. Our unwavering commitment to excellencein patient...