Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Actalent

Front Desk Medical Assistant Job at Actalent

Job Title: Front Desk Medical Assistant - Infectious DiseaseJob DescriptionWe are seeking a dedicated and certified Medical Assistant...  ...- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions... 

Silicon Valley Recruiting LLC

Tax Manager Job at Silicon Valley Recruiting LLC

 ...TYPE: Full-time, on-site Our client is a well-established accounting firm located in sunny Cape Coral, Florida. With two offices in...  ...Please note that this position is full-time, onsite. There is no remote or hybrid work offering for this role. Responsibilities :... 

Johnson Memorial Health Services

LPN/RN Clinic: Temporary (Maternity Leave) 64-72 hrs Job at Johnson Memorial Health Services

 ...his or her actions. This is a temporary position to cover a maternity leave and is scheduled weekdays 8a-5p. LPN Range:$25.00-$30...  ...decisions. Return phone calls as directed by providers, nurse manager or other departments. ~Demonstrates excellent critical... 

Department of Justice

Program Technician III Job at Department of Justice

 ...Description and Duties Under general direction, the Program Technician (PT) III reviews, analyzes, codes, verifies, and updates the...  ...California upon appointment. Special Requirements A fingerprint check is required. Clearly indicate JC - 502312in the Examination... 

TLC Cleaning LLC

Office Cleaner Job at TLC Cleaning LLC

 ...Tlc Cleaning Llc in Everett, WA is looking for 2 office cleaners to join our 4 person strong team. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities ~ Make sure every office is spotless and locked up after leaving Qualifications...