Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Liberty Personnel Services, Inc.

Electrical Estimator Job at Liberty Personnel Services, Inc.

 ...Job Details: ELECTRICAL ESTIMATOR Leading New York City electrical construction contractor is seeking an experienced Estimator with proven experience in the electrical field and strong technical skills. DESCRIPTION: Duties Prepare detailed cost estimates... 

LIV Design Collective LLC

Interior Designer Job at LIV Design Collective LLC

 ...Interior Designer Liv Design Collective is an award-winning interior design firm in the luxury residential and commercial design industry. We design with a focus on client happiness and know that our relationships are our greatest strength. We have clients in several... 

Toyota of Kenner

Toyota Experienced Service Technician Job at Toyota of Kenner

Job Summary:Toyota of Kenner is seeking a highly skilled and experienced Service Technician to join our growing team in Kenner, Louisiana. As an individual contributor, the Toyota Experienced Service Technician will be responsible for providing excellent service and... 

Commonspirit Health

Clinical Research Nurse Job at Commonspirit Health

 ...center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow...  ...tobacco-free campus. Job Summary and Responsibilities The Clinical Research Nurse - is a Registered Nurse (RN) who works collaboratively with... 

Citrus Cleaning Systems

Cleaning Technician (Evenings) Job at Citrus Cleaning Systems

 ...Join our dynamic team at Citrus Cleaning Systems as a Professional Cleaning Technician,...  ...: Availability for weeknight shifts and weekends. Background Integrity : A clear background...  ...: $15.50 per hour Location : Office We eagerly anticipate your application...