Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

SSM Health

Oncology Nurse Practitioner Job at SSM Health

 ...SSM Health Cancer Care-Lake St. Louis is seeking an experienced Oncology Nurse Practitioner.The team of board-certified oncologists, specialists and nurse navigators at SSM Health Cancer Care in Lake St Louis offer exceptional care and treatment to support you in your... 

New paradigm staffing

Remote Clinical Documentation Assistant Job at New paradigm staffing

 ...Were looking for a motivated Entry-Level Clinical Documentation Assistant to join New Paradigm Staffing , supporting providers with accurate chart preparation and documentation review. What Youll Do Prepare documentation for provider review Check notes... 

Hyatt Hotels

Security Manager Job at Hyatt Hotels

 ...Description The Security Manager is responsible for the oversight of the safety and security of the hotel. This person will respond to guest and employee emergencies, supervise and train the security staff. A minimum of two years of security experience, good communication... 

Overlake Terrace Retirement Community

Health and Wellness Nurse RN Job at Overlake Terrace Retirement Community

Registered Nurse RN - Large Senior Living CommunityWe are seeking an outstanding Registered Nurse to join our team at Overlake Terrace...  ...Nurse provides support to the Director of Health and Wellness and can take many of the responsibilities and tasks of the Director... 

The TEA Center

Preschool Teacher fluent in Spanish, French or Mandarin Job at The TEA Center

Looking to be part of a growing successful child care center? As a Preschool teacher at the Transformational Education Adventure Center, you will be part of a fast paced business while making a difference in the lives of children. Prefer candidates with a CDA or a degree...