Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

ATC Marietta

LVN / LPN Travel Assignment Job at ATC Marietta

LVN / LPN Travel AssignmentLocation: Jasper, GAUnit: Outpatient Clinic CardiologyDay 5x8-Hour (08:30 - 17:00)Starts: 10/02/2023Duration: 12 WeeksWeekly Stipend will be qualified if lived 50 miles from the locationWeekend: Yes Contract Length: 12 weeks... 

Brandcoven

Call Center Representative I Job at Brandcoven

 ...Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time Brandcoven is a leading marketing agency that specializes in helping businesses build... 

Seventh Dimension

Security Supervisor Job at Seventh Dimension

 ...Position: Security Supervisor Type: Full-Time Location: North Carolina Central University (NCCU) Campus Durham, NC Travel...  ...Submit daily activity summaries and monthly reports to the Contract Manager Assist in training new security officers on campus protocols... 

Boston Medical Center

Radiation Oncology Nurse Practitioner Job at Boston Medical Center

The Radiation Oncology Section at Boston University School of Medicine/Boston Medical Center...  ...with a focus on survivorship. The practitioner is also expected to participate in screening...  ...University. POSITION SUMMARY: The Nurse Practitioner (NP) is a professional... 

The Landing at Laurel Lake

Wellness Nurse, Registered Nurse (RN) Job at The Landing at Laurel Lake

 ...Job Overview Summary: Under the directionand supervisionof the RN Nursing supervisor, Unit manager, DONand/or ADONthe registerednurse delivers efficient and effective nursing care while achieving positive clinical outcomes and patient family satisfaction. The RN...