Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Barclays

Physical Security Control Room Operator Job at Barclays

 ...Embark on a transformative career journey as a full-time Physical Security Control Room Operator within our Joint Operations Center (JOC)...  ...may be available. Purpose of the role To develop risk management strategies that support the protection of the bank's... 

Pella Products of Kansas

Lead Window and Door Installer Job at Pella Products of Kansas

 ...Come be a vital part of our team as a Window and Door Installer offering a premium product with a growing, mission driven company that offers a thriving culture, where our core values are at the top of our minds with everything we do. The Company: Pella Windows... 

Turn Services

Deck Hand - Greater New Orleans Area Job at Turn Services

Turn Services is currently looking for deckhands for our fleet of tugboats. Pay: $2000.00 - $240.00 per day Experience is preferred but not required. There is excellent opportunity for advancement and extensive training is provided. Qualified candidates must be safety...

CACI International

Mid-Level All Source Intelligence Analyst - OSINT Focus Job at CACI International

Mid-Level All Source Intelligence Analyst - OSINT FocusJob Category: IntelligenceTime Type: Full timeMinimum Clearance Required to Start: TS/SCI...  ...Support services consisting of, but not limited to: Open Source Intelligence (OSINT), All-Source Intelligence Analysis... 

99 Ranch Market

Grocery Clerk Job at 99 Ranch Market

 ...About the Job: 99 Ranch Market, one of the largest Asian supermarket chains in the United States, is expanding at lightning speed! Founded in 1984, we are passionate about bringing innovative Asian cuisine right to your doorstep. We are honored to contribute to the development...