Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Northeast Healthcare Recruitment, Inc.

Intensivist Physician - Day and Night Opportunities Job at Northeast Healthcare Recruitment, Inc.

Join our experienced andgrowing team as an Intensivist Physician north of Boston. We are a leadinghospital medicine and critical care group providing high-quality staffing formultiple hospitals across Massachusetts. Our unwavering commitment to excellencein patient... 

State of Colorado

DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Job at State of Colorado

 ...DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Print ( Apply ? DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Salary $10,800.00 - $11,163.00 Monthly Location Statewide, CO... 

Public Storage

IT Service Delivery Manager Job at Public Storage

 .... We are expanding our creative team to enhance our consistent and engaging visual brand presence. Description The Manager, IT Service Delivery is responsible for leading and managing the IT Service Delivery team, including the Service Desk and PC Support (Tier 1)... 

Fiserv

Network Operations Analyst Job at Fiserv

 ...bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Network Operations Analyst About Your Role As a Network Operations Analyst, you can look forward to immersing yourself in a complex global environment... 

Hot Springs Health Program, Inc.

Clinical Assistant Job at Hot Springs Health Program, Inc.

 ...The Clinical Assistant (CA) serves as the primary liaison between patients and Providers. The CA provides care and related services to patients in medical centers. We offer multiple site locations (4). Essential Job Duties: Accurately record vital signs and pertinent...