Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Martin Brower

Warehouse Order Selector Job at Martin Brower

 ...Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.Equal... 

University Home Care Inc

Mental Health Therapist Job at University Home Care Inc

 ...We are seeking talented professionals to join our growing practice!(Remote position;must be licensed in Michigan) Practice for Teletherapy Clinician and/or in person around Livonia,MI area!Seeking licensed candidates who match clinical specialties. Specialties... 

Wetalentia

Sales Engineer Job at Wetalentia

 ...SALES ENGINEER Southeast United States Location: TN, NC, SC, GA, FL (Southeast Region) Industry: Measurement, Inspection...  ...process control within workshop environments, is seeking a Sales Engineer to support its growth plans in North America. The organization... 

ProPivotal Staffing

Fund Tax Accountant Job at ProPivotal Staffing

 ...Fund Tax Accountant Why Youll Love This Role: Competitive compensation with a base salary up to $110,000, plus 10% annual bonus...  ...of experience in financial services with direct exposure to hedge fund, mutual fund, or investment company tax environments ~ Investment... 

GDIT

Software Developer Associate Job at GDIT

 ...Location: USA MD Annapolis Junction Full Part/Time: Full time Job Req: RQ211011 Type...  ...Required: None Job Family: Software Engineering Job Qualifications:...  ...Performs software updates, refinement, testing, and debugging Assists with the documentation...