Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Trueline

Construction Office/Estimating Assistant Job at Trueline

 ...organized, motivated, and detail-oriented Office Administrator/Estimator to support our office operations and assist with basic estimating tasks. This is an...  ...level opportunity for someone looking to learn the construction business from the ground up. No prior estimating... 

Classic Toyota

Service Technician - Classic Toyota Job at Classic Toyota

 ...Service Technician Classic Toyota We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by... 

Hawke Media

Business Development Executive Job at Hawke Media

 ...agency paradigm by putting client success ahead of our own. Weve been featured in Forbes, Entrepreneur, INC, Business Insider, and CNN, and we can boast clients such as Red Bull, Verizon, Evite (and many, many more). We work hard and collaborate to create our dynamic... 

The HT Group

Security Manager Job at The HT Group

 ...has partnered with our client in search of a fully onsite, Security Manager, Monday thru Friday, 8am - 5pm in the West/Southwest area of...  ...risk-based assessment process and oversees security at our Corporate location, including loss control for jewelry/gem receiving and... 

TD Bank

VP, Specialized Finance Manager, TDS (US), Transaction Banking & Payments Job at TD Bank

 ...York, United States of America Hours 40 Line Of Business TD Securities Pay Detail $140,000 - $180,000 USD TD is...  ...details for this role. Job Description The Manager, Transaction Banking & Payments, Finance will report into the Senior Manager,...