Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Serioplast

Plastic Extrusion Operator Job at Serioplast

 ...Serioplast , a Global Leader in Rigid Plastic Packaging , is Looking for a Injection Molding Technician for the plants in St. Louis, Missouri! Are you a professional technologist looking for an exciting opportunity to thrive in a fast-paced, global environment?... 

MH Energy

Class A Crude Oil Driver- Excellent Pay Job Job at MH Energy

Class A Crude Oil Driver- Excellent Pay JobHauling crude oil out of the oil fields. Pay: $350-$400 Per Day$1500 Quarterly Bonuses, Annual Raises, Day and Night Shifts Available, Paid Vacation, Health Insurance, Uniforms and Boots, Spotless Trucks. How to apply... 

Mechanics Bank

Retail Bank Branch Manager Job at Mechanics Bank

Retail Bank Branch Manager Location Gilroy, CA : Mechanics Bank is currently searching for a Branch Manager to join our team at our Gilroy Branch. In this role, you will manage and lead all aspects of a Retail Branch. Exercise executive and administrative direction over... 

Executive Financial Partners LLC

Licensed Insurance Sales Representative Job at Executive Financial Partners LLC

 ...Overview: At Executive Financial Partners, were looking for licensed insurance sales professionals who take ownership of their careers. Driven...  ...with business owners, and drive sales of supplemental health insurance. Using our training and tools, youll take full control... 

Senior Helpers - Boise/Treasure Valley

Corporate Pilot with AgingCare Do Not Delete Job at Senior Helpers - Boise/Treasure Valley

There is a reason Senior Helpers has been recognized as a Great Place to Work for the THIRD year in a row! Senior Helpers is the FIRST in-home care provider to be ranked by the Great Place to Work Institute as a Great Place to Work. Our caregivers and staff are met with...