Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

True Adventure Travel

Travel Planner Job at True Adventure Travel

 ...Position: Travel Planner True Adventure Travel is seeking a highly organized and enthusiastic Travel Planner to join our team. As a Travel Planner, you will be responsible for creating unique and unforgettable travel experiences for our clients. This is a part-time... 

Streamline Dental Solutions

Dental Assistant Job at Streamline Dental Solutions

 ...About the Job: Job Posting: Dental Assistant (Entry-Level or Experienced). Location: Multiple Office Locations (Travel Required)...  ...This role is ideal for: New Dental Assistants : No prior experience needed! We offer a structured Dental Assisting Training Program... 

American Baptist Homes of the Midwest

Licensed Nursing Home Administrator Job at American Baptist Homes of the Midwest

 ...Make a meaningful impact every day! Join Tudor Oaks Senior Living Community as a Licensed Nursing Home Administrator and lead with purpose, compassion, and integrity. Apply today well respond within 48 hours! Why Join Tudor Oaks?~ Competitive salary: $115,00... 

Clean Harbors

Class A HAZMAT Truck Driver / Equipment Operator Job at Clean Harbors

 ...company in Hagerstown, MD is seeking a Class A CDL Driver to operate a variety of heavy and light...  ...on and off customer sites associated with hazardous waste clean-up. Emergency...  ...Ability to operate a manual transmission. Hazmat and Tanker endorsement required.... 

First Watch Restaurants, Inc.

Busser Job at First Watch Restaurants, Inc.

 ...for you, along with spouse / dependent children at all company restaurants~ Child Discount Program at The Learning Experience~...  ...spray bottle, sturdy tray and clean cloth towel, a First Watch Busser uses magician-like moves to clean re-set tables within 3 minutes...