Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Skilled Trades Partners

Heavy Equipment Operator Job at Skilled Trades Partners

 ...We are hiring a Heavy Equipment Operator to work on LONG TERM jobs in the New Bedford, MA area.Projects include operating in the civil industry installing water, sewer, electric, and drainage work. Competitive pay and benefits! Pay $30-38 an hour Must be able to... 

NYC Health + Hospitals/Kings County

Physician Assistant - Maternal Fetal Medicine Job at NYC Health + Hospitals/Kings County

 ...Description Physician Affiliate Group of New York (PAGNY) is adding a Physician Assistant - Maternal Fetal Medicine to the group at NYC Health + Hospitals/Kings County. Kings County Hospital operates a world-renowned Level I Trauma Center, one of only three in Brooklyn... 

CalOpps

Dispatcher I (20685545) Job at CalOpps

 ...with no prior public safety dispatching experience. Advancement to Dispatcher II is...  ...offers greater responsibility and higher pay.This position requires the ability to work well under...  ...operations and work processes, ensuring high-quality customer service.~Collaborate... 

EY

Technology Consulting_Managed Services_SAP Operations and Delivery_Manager Job at EY

 ...career wherever you want it to go. Join EY and help to build a better working world. Technology Consulting - Managed Services - SAP Operations and Delivery_Manager EY 's Technology Operations Managed Services team (Tech Ops) works with some of the world's... 

LaBounty Concepts LLC

Bookkeeper Job at LaBounty Concepts LLC

As our Bookkeeper, you will manage recurring monthly bookkeeping across a variety of client accounts. Youll categorize transactions, reconcile...  ...work required during tax season (March 1 mid-April) Remote work with a private, distraction-free home office Equipment provided...