Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

YMCA of Northern Colorado

2026 - YMCA Camp Tumbleson Lake Assistant Kitchen Director Job at YMCA of Northern Colorado

 ...camp community through high quality, healthy meals and snacks, complying with all Association, state, and county standards. Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergencies.... 

ATC Marietta

Wound Care- Registered Nurse (RN) Job at ATC Marietta

ATC Healthcare is looking for Registered Nurses! Registered Nurses provide skilled nursing services to patients in a variety of healthcare...  ...the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors... 

Wells Fargo

Senior Data Software Engineer Job at Wells Fargo

Senior Data Software Engineer Location Westlake, OH : About this role: Wells Fargo is seeking a Senior Data Software Engineer who will support (EFT) The Enterprise Functions Technology group. EFT provides technology solutions and support for Risk, Audit, Finance, Marketing... 

Leidos

Materials Characterization Research Scientist Job at Leidos

 ...Leidos is seeking an experienced Materials Characterization Research Scientist interested in pursuing their passion by working side...  ...prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Wells Fargo

Senior Java Payments Software Engineer Job at Wells Fargo

Senior Java Payments Software Engineer Location Charlotte, NC : Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife...