Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Gpac

Asphalt & Paving Project Manager Job at Gpac

 ...identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries... 

Hyatt Hotels

Security Manager Job at Hyatt Hotels

 ...Description The Security Manager is responsible for the oversight of the safety and security of the hotel. This person will respond to guest and employee emergencies, supervise and train the security staff. A minimum of two years of security experience, good communication... 

Apple Inc.

SoC Physical Design Engineer, PnR Job at Apple Inc.

 ...visible role, you will be directly responsible for the physical implementation of design partition(s) (from netlist to tapeout) for a highly complex...  ...~ MS in Electrical/Electronics/Computer Engineering or related field. ~ Experience with large SOC designs... 

ASB Resources

React Developer Job at ASB Resources

 ...Design System (Onshore) Seeking an onshore React Developer to support the build and expansion of an enterprise Design System. The role involves developing reusable UI components in React, collaborating closely with design teams using Figma, and integrating GenAI-driven... 

Lensa

REMOTE - AXE10 Network Analyst Job at Lensa

 ...employer site. Any information collected there is subject to their terms and privacy notice. Our client is searching for an AXE10 Network Analyst/Engineer for a long-term position that can be worked fully remotely. This position will be responsible for provisioning,...