Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

bC9tcDMxVjFEZURyTWJGSWlDR0Z6Tkdt
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Afternoon shift,

Similar Jobs

Benson Vacations

Bahamas Travel Review Specialist Job at Benson Vacations

 ...and suitability of accommodation, dining, and local attractions in the Bahamas for various customer demographics Collaborate with tourism officials and local businesses to gain comprehensive insights into potential travel itinerary enhancements Prepare detailed... 

BCL Search

Receptionist at Dynamic Midtown Investment Firm Job at BCL Search

Our client, a dynamic and growing investment firm in Midtown, is seeking a polished and reliable Receptionist to join their team. This is a fantastic opportunity for a candidate who is smart, proactive, and eager to grow their administrative skills in a fast-paced, professional... 

General Dynamics Information Technology

Senior UiPath/RPA Developer Job at General Dynamics Information Technology

 ...skills to deliver One GDIT Network for our clients. Job Description Deliver simple solutions to complex problems as a Senior UiPath/RPA Developer at GDIT. Here, youll tailor cutting-edge solutions to the unique requirements of our clients. With a career in... 

Skilled Trades Services

CDL B Driver with Moffet Job at Skilled Trades Services

 ...Were aiming to have candidates to review by this weekend (10/11) , with a target start as early as 10/13 or within two weeks . Please prioritize driver. Job Opening: CDL Driver (Temp-to-Hire) Start Date: ASAP or week of 10/13 Rate: $22$25/hr (DOE) Schedule... 

AO Globe Life

WFH Policy Advisor Job at AO Globe Life

Salary Range: $90,000$120,000/year Extras: Weekly Pay | Equity Opportunity | Bonus Program Employment Type: Full-Time | Remote | Flexible Schedule About the Role AO Globe Life is seeking Remote Policy Advisors to serve the veteran community through virtual...