Job Description

This is a remote position.

We are seeking a dedicated Live Chat Support agent to join our Real Estate team at D.S Murphy. As a Live Chat Support, you will play a crucial role in providing exceptional customer service and support through online chat platforms.

Responsibilities:

• Respond to customer inquiries and provide information about our real estate services.
  
• Assist customers with technical issues and troubleshooting through live chat.
  
• Manage multiple chat conversations simultaneously while maintaining a high level of professionalism.
  
• Collect and document customer feedback to improve overall customer experience.
  
• Collaborate with the sales and support teams to resolve customer issues efficiently.
  

Requirements:

• Excellent written communication skills with a keen eye for detail.
  
• Previous experience in customer service or support roles preferred.
  
• Ability to multitask and prioritize in a fast-paced environment.
  
• Proficiency in using live chat software and CRM systems.
  
• Knowledge of the real estate industry is a plus.
  

Benefits:

• Competitive salary and benefits package.
  
• Opportunity for career growth and development.
  
• Dynamic and collaborative work environment.
  
• Employee discounts on real estate services.
  

Requirements

• Excellent written communication skills with a keen eye for detail.
  
• Previous experience in customer service or support roles preferred.
  
• Ability to multitask and prioritize in a fast-paced environment.
  
• Proficiency in using live chat software and CRM systems.
  
• Knowledge of the real estate industry is a plus.
  

Benefits

• Competitive salary and benefits package.
  
• Opportunity for career growth and development.
  
• Dynamic and collaborative work environment.
  
• Employee discounts on real estate services.
  

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