LTC Ombudsman Director Job at Mid-Cumberland Human Resource Agency, Nashville, TN

a3ZxcTMxVjJBZUxyT2JGSWlDMk54TmVzMFE9PQ==
  • Mid-Cumberland Human Resource Agency
  • Nashville, TN

Job Description

Job Summary

The Long Term Care Ombudsman Program provides advocacy and complaint resolution for residents in long-term care and assisted living facilities, helping ensure quality of care and protection of resident rights.

Work Environment:

  • Office(TBD) and field-based; regular travel to long-term care and assisted living facilities

Supervises: Associate Ombudsman (P7), Administrative Assistant

Reports to:Agency Executive Director

Selection Procedure:     Best applicant will be selected after interviews with agency management. E.O.E.

Job Responsibilities

  • Oversee program operations and ensure adherence to state and federal protocols
  • Recruit, train, and support Ombudsman staff and volunteers to maintain required credentials
  • Maintain accurate case documentation and reporting per monitoring standards
  • Engage community partners to promote program awareness and secure additional funding
  • Provide direct advocacy and complaint resolution for facility residents

Qualifications

  • Qualifications:

  • Bachelor’s degree in Social Work or a related field
  • Minimum 2 years of professional or volunteer experience with older adults
  • Valid TN driver’s license and auto insurance
  • Skills:

  • Strong mediation, investigation, and advocacy abilities
  • Knowledge of residents’ rights and care standards
  • Proficiency with Microsoft products, case documentation and state reporting systems
  • Excellent communication and relationship-building skills

Additional Information

Benefits

PTO, TCRS retirement benefits, credit union, state holidays & medical-dental-vision insurance

How to Apply

Send resume ATTN: LTCO to: leah.boyd@lbmc.com

Details

  • Date Posted: November 7, 2025
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Community Development
  • Salary Range: 25.71-32.14 DOE

Job Tags

Full time, Work at office,

Similar Jobs

American Income Life

REMOTE Call Agent - Beginner Level Job at American Income Life

 ...Join Our Team Make a Difference While Working Remotely!Requirements / Responsibilities / Rewards As a Remote Client Consultant, youll help families secure their financial future through virtual consultations and personalized solutionsall from the comfort of your... 

Pacer Group

Customer Service Advocate I Job at Pacer Group

 ...Position Title: Customer Service Advocate I Location: Remote,TX Schedule: 8 - 6 PM CST/7 - 5 PM MST, Possible OT Duration: 6 Months Position Overview The Customer Service Representative (CSR) serves as the primary point of contact for members... 

Seronda Network

Entry Level Marketing Coordinator Job at Seronda Network

Seronda Networks is Hiring: Entry Level Marketing CoordinatorAbout Us: At Seronda Networks, we offer more than just cutting-edge solutions; we provide a place for professional growth, creativity, and collaboration. Be part of a passionate team where your ideas are valued... 

NorthPoint Search Group

Exempt Organizations Tax Manager (Remote) Job at NorthPoint Search Group

Exempt Organizations Tax Manager - Denver, CO (Remote) Who: A tax professional with experience serving tax-exempt organizations and...  ...client industries. Qualifications: Bachelors degree in Accounting; Masters preferred. Active CPA license required. 5+ years... 

Amy Elizabeth Designs

Interior Designer Job at Amy Elizabeth Designs

 ...Interior Designer Amy Elizabeth Designs (AED) Location: 251 Diversion...  ...on position. There is no idle timesuccess in this role requires...  ...ResponsibilitiesDesign & Technical Support Assist the senior design team...  ...: This role is currently a part time (3 day a week) contract...