Online Chat Support Agent - Remote Job at D Harrell Enterprises, San Antonio, TX

bWZ5djNsSndDK2Z2UExWTGlDZUJ4TmFuMWc9PQ==
  • D Harrell Enterprises
  • San Antonio, TX

Job Description

We are looking for a reliable Online Chat Support Agent to join our remote customer service team. In this role, you will be the first point of contact for customers reaching out through live chat. You’ll provide quick responses, guide customers through service information, and escalate more complex issues to the right department.

The ideal candidate will be a strong communicator who can type quickly, write clearly, and maintain a professional tone at all times. You will also need to multitask between multiple chat conversations and document customer interactions accurately in our system.

Responsibilities:

  • Respond promptly to customer inquiries through live chat.

  • Provide accurate service and scheduling information.

  • Escalate technical or complex issues to the service team.

  • Maintain professionalism and accuracy in all customer interactions.

Requirements:

  • At least 1 year of customer service experience.

  • Strong written communication and problem-solving skills.

  • Reliable internet and computer access.

  • Ability to handle multiple chats simultaneously.

This is a remote, full-time position with competitive hourly pay and opportunities for growth.

Job Tags

Hourly pay, Full time, Remote work,

Similar Jobs

IFS

Senior Customer Success Manager, Telecom - Field Service Management Job at IFS

 ...businesses be their best when it really mattersat the Moment of Service. At IFS, we're flexible, we're innovative, and we're...  ...Purple. Join IFS. Job Description A Customer Success Manager will take the customer facing role and is responsible for Success... 

JAVA HIRE

Job Opportunity in China: Senior Java & Frontend Developers (React/Vue) Job at JAVA HIRE

Location: China-based (Remote work available)Contract Type: Long-Term Contract Salary: High Salary, Negotiable Work Mode: Smart Remote

linkeschina

look for a German teacher Job at linkeschina

look for a German teacherDear Mr/MissWe are look for a German teacher who is native speaker or Monther language,you have taught kids experience and adults.if you have a group class experience that will be great. if you English is very good also can cntact us. contact us... 

CellXperts

Experienced Cell Phone Repair Technician Job at CellXperts

 ...CellXperts has a full-time and part time position available for experienced cell phone repair technicians. You must have work experience repairing cell phones and tablets. Preferred experience includes repairing screens, charge ports, batteries on iPhones, iPads, Samsung... 

SystemsAccountants

NetSuite Principal Consultant Job at SystemsAccountants

 ...Do you have NetSuite consulting experience, and are you seeking a new role for a growing North American Alliance Partner? If so, we'd love to hear from you! Vursor is looking for a skilled NetSuite Principal Consultant, and the full-time role comes with an attractive...