Job Description

The Operational Risk Manager/BSA Officer is responsible for the evaluation of the effectiveness of the operational risk processes across the enterprise. The ORM/BSA Officer is responsible for day to day oversight of the Bank Secrecy Act (BSA) Program, collectively to include Anti-Money Laundering (AML) compliance, Customer Due Diligence (CDD) Program, OFAC, Anti-Fraud/Loss Prevention functions, and Identify Theft and Red Flags Program.

Act as an example of the risk culture, by challenging, advising, and partnering closely with the Business Lines and Support functions to actively manage day to day operational risk and support strategic efforts.

The ORM/BSA Officer may lead and/or participate in risk-related committees and will assist the CRO in strategic initiatives for the credit union. The ORM/BSA Officer will assist the CRO in evaluating the effectiveness of governance processes, tolerance levels, triggers, and mitigation actions.

Requirements

• Lead or perform BSA/OFAC Program functions, including but not limited to: Serving as the designated BSA and OFAC Officer for the Credit Union. Conducting BSA, AML, and OFAC risk assessments. AML Transaction monitoring and appropriate reporting as needed. OFAC alerts management and any potential OFAC match escalations from the lines of business. Currency transaction reporting (CTR) and monitoring. Performing 314(a) information sharing searches. Participating in any remediation plans to address BSA deficiencies identified and ensure plans are well-documented and timely corrective action is taken. Elderly Financial Exploitation compliance and reporting function. Liaising with auditors on BSA/OFAC outsourced, co-sourced and external audits, and examiners during regulatory audits/examinations. Ensuring compliance and adherence to BSA and OFAC policies, procedures, and guidelines by using tools such as tracking forms, application forms, currency transaction reporting (CTR), suspicious activity reporting (SAR), monetary instruments sold for cash, customer exemptions, and the US Patriot Act.
• Lead or participate in operational risk functions, including but not limited to: Conducting operational risk assessments. Overseeing the Vendor Management function. Overseeing the day to day management of the Incident Response Plan. Reviewing internal and external operational events, working with appropriate parties to determine root causes and monitoring mitigating activities to ensure appropriate actions are taken. Overseeing and ensures Smart Financial maintains an effective Anti-fraud and Loss Prevention Program. Serving as the designated administrator of the Credit Union’s Identify Theft and Red Flags Program. Conducting fraud investigations. Conducting loss prevention investigations.
• Other duties as assigned by the CRO.

Knowledge and Skills

Experience:

Three years to five years of similar or related experience, including preparatory experience. Prior security experience in banking or credit unions required.

Education/Certifications/Licenses:

A college degree. Risk Management certification preferred. Information Security certification preferred.

Interpersonal Skills:

The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.

Other Skills:

Comply with all federal and state laws and regulations, and all established policies and procedures. Maintain current knowledge of all rules, regulations and laws as they apply to Information Security, Physical Security, and Operational Risk Management.

ADA Requirements

Physical Requirements:

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions:

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements:

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Benefits

Smart Financial Credit Union offers a competitive salary and excellent top-tier benefits. In addition, Smart Financial Credit Union has a tuition reimbursement program; full-time employees can receive up to $4,000 per year in tuition reimbursement.

Smart Financial Credit Union was ranked as Houston's Best Places to Work! Five consecutive years in a row!
Source: Houston Business Journal, 2011, 2012, 2013, 2014, and 2015.

Smart Financial Credit Union was ranked USA Top Workplaces (National Award)!
Source: Houston Chronicle - 2021

Smart Financial Credit Union was ranked Top Workplaces (Regional Award)! Five consecutive years in a row!
Source: Houston Chronicle - 2016, 2017, 2019, 2020, 2021, 2022 and 2023

Smart Financial Credit Union was also ranked as Best Companies to Work for in Texas! Four consecutive years in a row!
Source: Texas Association of Business (TAB) and Texas Monthly Magazine – 2014, 2015, 2016, and 2017

*** Applicants must submit a resume in order to be considered for the position.

Smart Financial does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Smart Financial Credit Union (SFCU) commits to fostering a diverse, equitable, and inclusive workforce and member base where a sense of belonging is evident. Our core values and purpose compel us to invest in our culture, with the objective that all who interact within and with the credit union can be appreciated for their unique individuality and thrive in the environment, with respect for each other and our greater community.

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