Job Description

We’re looking for a driven, detail-oriented Social Media Manager to join our growing marketing team that lives in Salt Lake City, UT and surrounding areas . This role is perfect for someone who thrives in client-facing environments, communicates clearly and confidently, and enjoys collaborating across departments to bring campaigns to life. Our ideal candidate understands the unique needs of home service businesses—like HVAC, plumbing, and roofing—and can strategize compelling seasonal offers, write persuasive ad copy, and manage digital ad performance. While this position does not involve graphic design work, you’ll work closely with our design and implementation teams, submitting requests, tracking progress, and ensuring campaigns are launched effectively. If you’re organized, proactive, and passionate about helping businesses grow through digital marketing, we’d love to hear from you.

THIS POSITION IS LOCATED IN SOUTH JORDAN, UTAH. WILL ONLY CONSIDER REMOTE CANDIDATE IF YOU HAVE EXPERIENCE IN FACEBOOK/IG ADS MANAGER AND EXPERIENCE IN CREATING CREATIVE AD OFFERS. 

Key Responsibilities

• Serve as the primary point of contact for assigned clients, managing communication via email, phone, and virtual meetings

• Strategize seasonal offers and promotions tailored to each client’s home service business (e.g., HVAC, plumbing, electrical, etc.)

• Write compelling, on-brand ad copy for social media campaigns (primarily Meta/Facebook)  This is not a position to manage a social media account to build an audience. This is managing a paid ads account.

• Collaborate with the implementation team to ensure campaigns are properly launched, optimized, and monitored

• Submit graphic design requests through ClickUp and follow through to ensure timely completion and accurate implementation

• Analyze ad performance metrics and provide recommendations or edits to improve results

• Maintain a clear understanding of each client’s goals, brand voice, and service offerings

• Build and nurture strong, long-term relationships with clients through regular check-ins and strategy sessions

Qualifications

• 2+ years of experience in social media management, client account management, or a related digital marketing role

• Exceptional communication skills—both written and verbal—with the ability to explain marketing strategies clearly to clients

• Strong copywriting skills with the ability to create persuasive, engaging social media ad content

• Comfortable leading virtual meetings and phone calls with clients on a regular basis

• Highly organized with the ability to manage multiple client accounts and deadlines simultaneously

• Experience with Meta Ads Manager or willingness to learn ad setup and performance tracking

• Familiarity with project management tools like ClickUp (or similar platforms) is a plus

• Collaborative mindset and ability to work effectively with design and implementation teams

• Understanding of or interest in home service industries (HVAC, plumbing, roofing, electrical, garage doors, etc.)

• Self-starter with a proactive attitude and strong problem-solving skills

Why Join Us?

At Service Hero Consulting, we're passionate about helping home service businesses grow—and we’re just as committed to creating a positive, rewarding work environment for our team. Based in South Jordan, UT, we offer a collaborative, in-office setting where your ideas and contributions truly make an impact. This is more than just a job—it’s an opportunity to work with a tight-knit, driven team that values creativity, ownership, and growth.

What you can expect from us:

• Competitive salary with bonus opportunities based on performance

• Flexible work schedule with no weekends required

• Paid time off and federal holidays off

• Comprehensive benefits package, including dental, vision, and 401(k)

• A supportive team environment where your voice is heard and your ideas matter

• Ongoing training and development in digital marketing strategies

If you’re looking for a place where your skills can grow, your work has purpose, and your teammates have your back, we’d love to meet you.

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