About Us
Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world
About This Role
As a Social Media Response Specialist / Content Moderator you are detail-oriented individual with a passion for customer interaction. We're looking for a dynamic Social Media Response Specialist/Content Moderator to join our team and help elevate the online presence of our clients.In this exciting role, you'll be the voice behind our clients' brands, ensuring their online reputation remains strong, positive, and authentic. In this exciting role, you'll be the voice behind our clients' brands, ensuring their online reputation remains strong, positive, and authentic.
What You Will Be Doing
Skills & Qualifications:
Our Company Values We Hope You Showcase
What Kenect Offers!
We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer.
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
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