Requirement Gathering Elicit analyze and document business needs from stakeholders through workshops and meetings
Process Improvement Analyze current processes identify gaps and design future state solutions within Salesforce Solution Design Translate requirements into user stories process flows data models and technical specs often configuring declarative features like workflows flows objects and fields Project Management Manage the product roadmap backlog refinement and scope for Salesforce projects working with Agile Scrum Stakeholder Communication Serve as a liaison between business users Sales Service Marketing and developers admins presenting solutions and progress Testing Deployment Support User Acceptance Testing UAT UAT and ensure business readiness for new releases Data Reporting Analyze data to provide insights build reports and manage data integrity Core Skills Knowledge Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules Business Analysis Requirements engineering process modeling UML Agile Scrum Technical Aptitude Familiarity with integrations data migration and system architecture Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills Typical Deliverables User Stories Acceptance Criteria Process Maps As Is To Be Business Requirements Documents BRDs Data Models Technical Specifications Test Scripts Training Materials Best Regards, Chetna Chetna@smartcaliber.com Truth Lies in Heart...identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries...
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