System Engineer Cisco PBX (VoSIP) Job at Competitive Range Solutions, LLC, Maryland

bHZ1cjNsSjhEZURzUDdwTWp5V014TktzMFE9PQ==
  • Competitive Range Solutions, LLC
  • Maryland

Job Description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment. 

Competitive Range Solutions requires the expertise of a talented and experienced System Engineer, Cisco PBX (VoSIP), to assist in directing and managing the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. 

The System Engineer will maintain a complex voice communication system supporting DoD customers. This role requires expertise in VoIP, VoSIP, and TDM technologies and a proactive approach to modernizing and consolidating voice services. 

Roles and Responsibilities:

  • Responsible for operating, maintaining, and modernizing voice communication services to ensure seamless and secure telecommunications.
  • Manage and maintain government-furnished Cisco PBX systems, VoIP, VoSIP, ACD, and all associated telecommunications management systems 24x7x365. 
  • Develop and execute a comprehensive preventive maintenance program to update all voice infrastructure with the latest patches, vendor upgrades, and security/compliance requirements.
  • Continuously monitor the performance of voice systems and infrastructure, taking corrective actions when necessary to ensure optimal operation.
  • Respond promptly to customer incident tickets, restoring systems and services to full operational capability with minimal downtime.
  • Maintain and update all relevant documentation, ensuring all systems are compatible with long-distance, local exchange networks and central office connections via SIP or TDM.
  • Work closely with Long-Distance and Local Exchange Carriers and government stakeholders on current and future numbering plans and technology provisions.
  • Provide technical and project management support for voice projects, including PBX analysis/implementations, VoIP technical design, and wireless product troubleshooting.

Qualifications/Experience:

  • Active Secret Clearance.
  • 5+ years' experience in operating and maintaining Cisco PBX systems.
  • Extensive experience with Cisco PBX, VoIP, VoSIP, and TDM technologies. 
  • In-depth knowledge and expertise in telecommunication, networking, and IT infrastructure.
  • Proficiency in government telecommunications systems and standards.
  • Experience in preventive maintenance programs and system troubleshooting.
  • Excellent communication and customer service skills, with the ability to consult with various stakeholders.

Education/Certifications:

  • Bachelor's degree in computer information systems, Computer Science, Engineering, or a related field 
  • Master's degree preferred.
  • Cisco
  • Cisco Unified Communication Manager (CUCM)
  • Cisco certifications (e.g., CCNP, CCIE) or equivalent.
  • Experience with military or government communication systems.
  • Familiarity with the DoD environment and requirements.

Job Tags

Full time, For contractors, Local area, Long distance,

Similar Jobs

AllRight Jobs Inc

Warehouse Package Handler ARJ/236 Job at AllRight Jobs Inc

Responsibilities Fulfill orders received through a Power App, including staging, printing, collating, and packing according to customer specifications. Utilize FedEx Shipping Manager and customer shipping software. Accuracy is critical as products are financial ...

TLC Healthforce

Travel Licensed Practical Nurse LPN Job Job at TLC Healthforce

Embark on a transformative journey as a Licensed Practical Nurse (LPN) in the state of Washington, with a focused assignment in Tacoma...  .... This role isnt limited to a single location; our nationwide travel program provides opportunities to work across the United States,... 

Afni, Inc.

Remote Customer Service Representative - Work at Home Job at Afni, Inc.

 ...Remote Customer Service Representative Earn between $14.50 $16 per hour. What will I do as a Remote Customer Service Representative?...  ...Service Representative, you get: Fully remote, work-from-home environment with paid training and ongoing professional development... 

ProStaff Solutions Inc

Warehouse Associate - Cherry Picker and Stand-up Reach Truck Job at ProStaff Solutions Inc

 ...working and reliable Warehouse Associates to join our clients team in Wayne, NJ ! In this role, you will operate equipment like cherry pickers and stand-up reach trucks to move, organize, and manage inventory in the warehouse. If you have warehouse experience and are... 

Spectro Cloud

HR and Recruiting Coordinator Job at Spectro Cloud

 ...you can take pride in being involved with it. About The Job We are seeking a proactive and detail-oriented HR and Recruiting Coordinator to join our Human Resources team. This role supports both daily HR operations and the recruitment process, helping to create...