System Engineer Cisco PBX (VoSIP) Job at Competitive Range Solutions, LLC, Maryland

bHZ1cjNsSjhEZURzUDdwTWp5V014TktzMFE9PQ==
  • Competitive Range Solutions, LLC
  • Maryland

Job Description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment. 

Competitive Range Solutions requires the expertise of a talented and experienced System Engineer, Cisco PBX (VoSIP), to assist in directing and managing the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. 

The System Engineer will maintain a complex voice communication system supporting DoD customers. This role requires expertise in VoIP, VoSIP, and TDM technologies and a proactive approach to modernizing and consolidating voice services. 

Roles and Responsibilities:

  • Responsible for operating, maintaining, and modernizing voice communication services to ensure seamless and secure telecommunications.
  • Manage and maintain government-furnished Cisco PBX systems, VoIP, VoSIP, ACD, and all associated telecommunications management systems 24x7x365. 
  • Develop and execute a comprehensive preventive maintenance program to update all voice infrastructure with the latest patches, vendor upgrades, and security/compliance requirements.
  • Continuously monitor the performance of voice systems and infrastructure, taking corrective actions when necessary to ensure optimal operation.
  • Respond promptly to customer incident tickets, restoring systems and services to full operational capability with minimal downtime.
  • Maintain and update all relevant documentation, ensuring all systems are compatible with long-distance, local exchange networks and central office connections via SIP or TDM.
  • Work closely with Long-Distance and Local Exchange Carriers and government stakeholders on current and future numbering plans and technology provisions.
  • Provide technical and project management support for voice projects, including PBX analysis/implementations, VoIP technical design, and wireless product troubleshooting.

Qualifications/Experience:

  • Active Secret Clearance.
  • 5+ years' experience in operating and maintaining Cisco PBX systems.
  • Extensive experience with Cisco PBX, VoIP, VoSIP, and TDM technologies. 
  • In-depth knowledge and expertise in telecommunication, networking, and IT infrastructure.
  • Proficiency in government telecommunications systems and standards.
  • Experience in preventive maintenance programs and system troubleshooting.
  • Excellent communication and customer service skills, with the ability to consult with various stakeholders.

Education/Certifications:

  • Bachelor's degree in computer information systems, Computer Science, Engineering, or a related field 
  • Master's degree preferred.
  • Cisco
  • Cisco Unified Communication Manager (CUCM)
  • Cisco certifications (e.g., CCNP, CCIE) or equivalent.
  • Experience with military or government communication systems.
  • Familiarity with the DoD environment and requirements.

Job Tags

Full time, For contractors, Local area, Long distance,

Similar Jobs

MS Incorporated

Entry-Level Event Marketing & Fundraising Associate Job at MS Incorporated

 ...We are a fast-growing event marketing and fundraising company partnering with nonprofits...  ...experiential events. Were seeking sports-minded, motivated individuals who are eager...  ...engagement If youre looking for an entry-level marketing role where you can build... 

YMCA of Northern Colorado

Customer Relations Specialist - Johnstown Job at YMCA of Northern Colorado

Overview: The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. Position is part-time 10-15 hours per week, year-round. This... 

Palms West Apartments

Leasing Agent Job at Palms West Apartments

 ...Purpose: This safety sensitive position is responsible for the leasing and marketing function of the property. Assisting the...  ...school diploma or GED required. Higher education preferred. Experience : 2-3 year of customer service or related experience. Physical... 

SGS Consulting

React Developer Job at SGS Consulting

 ...Job Responsibilities: Develop new user-facing features using React.js Build reusable components and front-end libraries for future use Translate designs and wireframes into high-quality code Optimize components for maximum performance across a vast array of... 

Joy Memories

Easter Bunny Photo Set Manager- Northgate Mall Job at Joy Memories

Love the Holidays? Want to work alongside The Easter Bunny? Weve got a job for you! VIP Holiday Photos needs your help to make children's dreams come true this coming Easter season: mid-to late February through March. WHY WORK WITH VIP HOLIDAY PHOTOS? VIP ...