System Engineer Cisco PBX (VoSIP) Job at Competitive Range Solutions, LLC, Maryland

bHZ1cjNsSjhEZURzUDdwTWp5V014TktzMFE9PQ==
  • Competitive Range Solutions, LLC
  • Maryland

Job Description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment. 

Competitive Range Solutions requires the expertise of a talented and experienced System Engineer, Cisco PBX (VoSIP), to assist in directing and managing the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. 

The System Engineer will maintain a complex voice communication system supporting DoD customers. This role requires expertise in VoIP, VoSIP, and TDM technologies and a proactive approach to modernizing and consolidating voice services. 

Roles and Responsibilities:

  • Responsible for operating, maintaining, and modernizing voice communication services to ensure seamless and secure telecommunications.
  • Manage and maintain government-furnished Cisco PBX systems, VoIP, VoSIP, ACD, and all associated telecommunications management systems 24x7x365. 
  • Develop and execute a comprehensive preventive maintenance program to update all voice infrastructure with the latest patches, vendor upgrades, and security/compliance requirements.
  • Continuously monitor the performance of voice systems and infrastructure, taking corrective actions when necessary to ensure optimal operation.
  • Respond promptly to customer incident tickets, restoring systems and services to full operational capability with minimal downtime.
  • Maintain and update all relevant documentation, ensuring all systems are compatible with long-distance, local exchange networks and central office connections via SIP or TDM.
  • Work closely with Long-Distance and Local Exchange Carriers and government stakeholders on current and future numbering plans and technology provisions.
  • Provide technical and project management support for voice projects, including PBX analysis/implementations, VoIP technical design, and wireless product troubleshooting.

Qualifications/Experience:

  • Active Secret Clearance.
  • 5+ years' experience in operating and maintaining Cisco PBX systems.
  • Extensive experience with Cisco PBX, VoIP, VoSIP, and TDM technologies. 
  • In-depth knowledge and expertise in telecommunication, networking, and IT infrastructure.
  • Proficiency in government telecommunications systems and standards.
  • Experience in preventive maintenance programs and system troubleshooting.
  • Excellent communication and customer service skills, with the ability to consult with various stakeholders.

Education/Certifications:

  • Bachelor's degree in computer information systems, Computer Science, Engineering, or a related field 
  • Master's degree preferred.
  • Cisco
  • Cisco Unified Communication Manager (CUCM)
  • Cisco certifications (e.g., CCNP, CCIE) or equivalent.
  • Experience with military or government communication systems.
  • Familiarity with the DoD environment and requirements.

Job Tags

Full time, For contractors, Local area, Long distance,

Similar Jobs

Fox Corporation

News Reporter/Anchor Job at Fox Corporation

 ...distributing sports, entertainment and syndicated content, our television stations collectively produce approximately 1,200 hours of local news every week. These stations leverage viewer, distributor and advertiser demand for the FOX Networks national content. JOB... 

Customer.io

Remote Senior Account Manager Job at Customer.io

 ...projects or initiatives, coordinating efforts across teams to achieve shared objectives. Bonus: Proficiency in French, German, a Nordic language, Dutch, or Spanish. Compensation & Benefits We believe in transparency. Starting salary for this role is $150,... 

TUDI Mechanical Systems

HVAC Controls Sales Engineer Job at TUDI Mechanical Systems

 ...What happens when a mechanical contractor is about more than just HVAC and controls? Where its not just about satisfying clients,...  ...are excited to announce an opening as a HVAC Controls Sales Engineer in our Tampa market. The position will be developing new and existing... 

Lee Silsby Compounding Pharmacy LLC

Entry Level Pharmacy Data Entry Technician Job at Lee Silsby Compounding Pharmacy LLC

Entry Level Pharmacy Data Entry Technician Location Beachwood, OH : Role Summary The Data Entry Technician is responsible for providing excellent customer service and for the accurate and timely billing of compounded preparations based off patient specific prescriptions... 

Bechtel

Sr. Mechanical Engineer, Knoxville Job at Bechtel

 ...National - Family ~ Telework Type:Part-Time Telework ~ Work Location: Knoxville...  ...Project Overview: The Knoxville Engineering Office is the engineering execution center...  ...and DOE. Job Summary: As a Senior Mechanical Engineer, this position will support the...