Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Watco

Conductor - Nampa, ID Job at Watco

 ...Competitive compensation and benefits Paid on-the-job training with peer trainers Operations training at the Safe Performance...  ...Career advancement opportunities Description The Conductor position will control and coordinate the train movements while... 

Worthington Enterprises

Painter 1 Job at Worthington Enterprises

 ...is excited to be hiring a Painter. This individual is responsible for preparing the product per instructions and operating various painting equipment and methods. The Painter also inspects material for any runs, sags or unpainted areas and retouches as required per... 

PPS-HPS

Structural Welder Job at PPS-HPS

 ...join a nationwide established contractor on a project in Tennessee that is estimated to last through Mid-March. [ Duties ] Stick welding 7018 of I-beams, angle iron, cable tray supports, and pipe supports Read blueprints, layout, and fabrication when needed... 

American Income Life

Remote Benefits Customer Care Agent Job at American Income Life

 ...Remote Leadership Opportunity Work From Home | Flexible Schedule | Mentorship Provided Are you a motivated professional ready to leadwithout sacrificing flexibility or work-life balance? Were seeking driven individuals to join our growing remote team in a leadership... 

Home Work Staffing

Part-Time Weekend Nanny Job at Home Work Staffing

 ...old, You should also be comfortable with light house management. Pay: $30 per hour Start date: ASAP Hours:6:30am-2pm Saturday and Sunday, Guaranteed 17 hours every weekend Looking for a long term commitment Requirements : Valid driver's license and...