Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

SEEK Careers Staffing

JANITORIAL/CLEANING Job at SEEK Careers Staffing

 ...Experience - Some janitorial experience Responsibilities Sweeping the warehouse Taking out the garbage Cleaning bathrooms Vacuuming office Other duties required Outside work may be required - shoveling, salting etc. Qualifications Can... 

Louis Vuitton

Visual Merchandising Associate Job at Louis Vuitton

Louis Vuitton is seeking a part-time Visual Merchandising Associate for its Lenox Square location in Atlanta. This role involves implementing sophisticated visual merchandising strategies across all product categories, collaborating with team members for store zoning and... 

The TKO Group

Automotive Finance Manager Job at The TKO Group

 ...TKO Valdosta Nissan Mitsubishi is looking for an experienced and motivated Automotive Finance Manager to join our winning team! What We Offer ~ Health, vision, dental, and life insurance ~ Competitive compensation ~ Investment opportunities ~ TKO Employee Scholarship... 

Revel Staffing

Entry-Level Medical Coder / Billing Assistant Job at Revel Staffing

 ...Entry-Level Medical Coder / Billing Assistant We are seeking a motivated Entry-Level Medical Coder / Billing Assistant to join our administrative...  ...field for individuals interested in medical billing and coding , with plenty of room to grow your skills and career.... 

Go Logistix Inc

Sprinter/Cargo Van Owner Operator Job at Go Logistix Inc

 ...Drive with Go Logistix Inc.?: Whether youre searching for: Sprinter Van owner-operator jobs. Cargo Van delivery routes. Independent contractor logistics work. Go Logistix Inc. provides the structure, support, and flexibility you need to grow your business...