Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Vensure Employer Solutions

Cherry Picker Operator - Erlanger, KY Job at Vensure Employer Solutions

 ...Essential Duties and Responsibilities Operate a cherry picker forklift safely and efficiently. Accurately pick and pull orders based on work assignments. Inspect and maintain equipment to ensure proper functioning. Maintain a clean, organized, and safe work... 

Kim Luxe Travel

Remote Hospitality & Travel Advisor Job at Kim Luxe Travel

 ...Remote Hospitality & Travel Advisor to support clients with travel planning, booking coordination, and general guidance while working from home. Key Responsibilities: Assist clients with travel options and information Help coordinate hotel and transportation... 

Journey Beyond

Vessel Master | Journey Beyond Cruise Sydney Job at Journey Beyond

 ...Be a part of sharing special places and shaping lasting memories with Australias leading experiential tourism business. About us Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser... 

Baylor College of Medicine

Health Educator Job at Baylor College of Medicine

 ...Summary The Health Educator will work to support the expansion of the CPRIT Lung Cancer Screening and Tobacco Cessation Program, which...  ...services, sponsored program awarded to the Department of Family and Community Medicine. The Health Educator will work independently as well... 

YMCA of the Pines

Seasonal Director - Marksmen Job at YMCA of the Pines

 ...characteristics of campers. Training will be provided during Administration Staff Training and All Staff Training. Benefits ~ YMCA Membership ~ Discounted Programs ~12% Employer Retirement Contribution ~ Paid Sick Time Posted Salary Range USD $2...