Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

JPMorgan Chase & Co.

Asset Management- Hedge Fund Investment Specialist - Program Associate Job at JPMorgan Chase & Co.

 ...compelling marketing materials and thought leadership pieces for external and internal audiences~ Drive coordination across the Hedge Fund Solutions Investment Specialist team globally ~ Produce and review regular reporting and commentary on client portfolios~... 

MH Energy

Class A Water Hauling to the Oil Fields Job Job at MH Energy

Class A Water Hauling to the Oil Fields JobWater hauling to the oil fields, local routes. Pay: $91,500 - $102,750 Annual. Hourly pay plus overtime after 40 hours. Raise after 90 days.Employee and family health benefits, retirement package, newer trucks, double pay... 

Amazon Development Center U.S., Inc.

Senior Systems Dev Engineer, Amazon RDS Job at Amazon Development Center U.S., Inc.

 ...ever growing fleet of RDS deployments at Amazon Web Service (AWS) interesting? Amazon is...  ...learn and be curious, and earn trust. Work/Life Balance Our team puts a high value...  ...It isnt about how many hours you spend at home or at work; its about the flow you establish... 

Fiserv

Network Operations Analyst Job at Fiserv

 ...bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Network Operations Analyst About Your Role As a Network Operations Analyst, you can look forward to immersing yourself in a complex global environment... 

Sundance Kitchen, Bath's & Exteriors

Outside Exterior Sales Associate Job at Sundance Kitchen, Bath's & Exteriors

Were seeking an outside sales representative to join our exterior home improvement sales team to identify new target buyers and upsell to current customers to achieve sales goals. The ideal candidate is a service-oriented outside sales expert who can prospect, present...