Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Department of Forestry & Fire Protection

Deputy Chief - Operations Job at Department of Forestry & Fire Protection

 ...Job Description and Duties For questions related to the duties of the position, please contact Unit Chief Kurt McCrayby phone at (***) ***-**** or by email at ****@*****.*** . This position is located in Fortuna, CA. You will find additional information... 

Precision Honda

Part Time Receptionist Job at Precision Honda

 ...Bilingual in English and Spanish. Dependability and punctuality are required. You must be available during the day including Saturday and Sundays as this is a Part Time position. The above statements are intended to describe the general nature and level of the work... 

Wesley Finance Group

Account Representative (Remote) Job at Wesley Finance Group

 ...Career From Anywhere! Wesley Finance Group is growing fast and hiring motivated individuals to join our team as Remote Account Representative. This work-from-home opportunity offers flexible scheduling, uncapped commissions, and full training, no prior sales experience... 

MH Energy

Class A Water Haulers Needed, Entry Level OK, Top Pay Job Job at MH Energy

Class A Water Haulers Needed, Entry Level OK, Top Pay JobYou will be hauling water to the oil fields. Work in one of today's top industries!Pay: $1870 Per Week. Hourly Pay, OT After 40 Hours. 90 Bump in PayDay and Night Shifts, Annual Raises, Internal Advancement... 

PPS-HPS

Fitter/Welder Job at PPS-HPS

 ...opportunity in Olmsted Falls, OH. The welder fitter will lay out, fit, and fabricate metal components to assemble handrails using MIG Welding principles Primarily Flux core Fitting Experience 5 years structural steel/fab shop Mechanical Aptitude...