Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

The University of Kansas Health System

Physician - Addiction Psychiatrist Job at The University of Kansas Health System

 ...Position Title Physician - Addiction Psychiatrist UKH Olathe Pavilion Main Campus Position Summary / Career Interest Physician...  ...Academic appointment with the University of Kansas School of Medicine will be commensurate with experience and academic track record... 

GE Aerospace

Investment Analyst Job at GE Aerospace

 ...strategies. The Candidate will primarily be responsible for qualitative and quantitative monitoring of an existing portfolio of hedge fund investments, as well as underwriting new investment opportunities. Responsibilities Job Description Act as a generalist... 

Atlantic MEDsearch

Hematology Oncology Job Near Myrtle Beach, SC Job at Atlantic MEDsearch

 ...Increasing demands have initiated recruitment efforts to add another associate physician. Work alongside 2 other Hem/Onc physicians, an oncology midlevel provider and an experienced support staff. Services provide blood and platelet transfusions, blood draws, hydration... 

Smith Hair Salon LLC

Salon Assistant Job at Smith Hair Salon LLC

 ...Full Time | Licensed Cosmetologist | Smith Hair Salon Temecula Job Description Smith Hair Salon is looking for a licensed cosmetologist to join our Temecula location as a full time Salon Assistant. This role is perfect for someone who loves the salon environment,... 

Gulfstream Strategic Placements, LLC

DoD Petroleum Field Superintendent - Project Manager Job at Gulfstream Strategic Placements, LLC

 ...DoD Petroleum-Oil-Fuels Field Superintendent / Project Manager in San Antonio, TX We are a Mid-Sized Commercial General Contractor in TX and specialize in federal government projects throughout the US. The ideal candidate will be local in San Antonio, have stable work...