Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Guidant Financial

Senior Content and Brand Strategy Manager Job at Guidant Financial

 ...This is a fully and permanently remote work from home opportunity with a growing and stable...  ...leadership in accordance with our strategic marketing plan. If you're a creative storyteller...  ...engagement. Create captivating social media posts, visuals, and advertising... 

Threshold Giving

Non-Profit F2F Fundraiser Job at Threshold Giving

 ...and canvass outdoors and/or at large events. Some experience or interest in social justice, activism, poverty alleviation, humanitarian causes, the enviornmentt, and/or non profit organizations. One Voice Fundraising is the leading fundraising agency in the USA... 

GPAC

Search Consultant/Remote Sales Job at GPAC

 ...career-driven individuals to train as Search Consultants nationwide. We provide the highest level...  ...industry sectors.Gpac offers a positive work-life balance for our Search Consultants...  ...training and support to work from your home office in any US location. We also have continuous... 

National Health Partners

Nashville, TN - Intensivist Job at National Health Partners

One hour from Nashville Tennessee seeking Critical Care Physician Join an outstanding Hospital employed group. Income Potential 1 st year, $500,000 with 200 hours of PTO Closed ICU with 26 ICU beds Middle Tennessee Average patient volume of 18 per day during...

Nuvant Consulting Group

Work From Home Account Specialist Job at Nuvant Consulting Group

 ...Work From Home Account Specialist About the Role Nuvant is seeking Work From Home Account Specialists to join our team. In this...  ...Results and goal oriented Able to work independently in a remote environment What We Offer Competitive base salary plus performance...