Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Heaven Gifts

Government Relations Job at Heaven Gifts

1. Assist in establishing and maintaining good relationships with local government agencies in the countries where overseas companies operate, Chinese embassies and consulates abroad, relevant industry organizations, NGOs, consulting firms, etc., to support the company... 

Inter-Con Security

Security Supervisor (80559) Job at Inter-Con Security

 ...Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions...  ...employs over 25,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law... 

Wells Fargo

Senior Data Software Engineer Job at Wells Fargo

Senior Data Software Engineer Location Westlake, OH : About this role: Wells Fargo is seeking a Senior Data Software Engineer who will support (EFT) The Enterprise Functions Technology group. EFT provides technology solutions and support for Risk, Audit, Finance, Marketing... 

NoGigiddy

Remote Technical Support Specialist - Entry Level, No Degree Required Job at NoGigiddy

 ...career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users,... 

BCMC

Cyber Network Defense Analysts (CNDA) Job at BCMC

 ...The Computer Network Defense Analyst uses information collected from a variety of sources to monitor network activity and analyze it for evidence of suspicious behavior. Monitoring and analysis are performed to identify and report events that occur, or might occur, within...