Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Kontra Leadership Group

Remote Travel Agent Opportunity Job at Kontra Leadership Group

 ...seeking outgoing individuals for a business opportunity as a Remote Travel Agent. The ideal candidate is passionate about travel and helping others plan their dream vacations. As a Travel Agent, you will work directly with clients, handling inquiries, questions, travel... 

Watco

Conductor - Nampa, ID Job at Watco

 ...Competitive compensation and benefits Paid on-the-job training with peer trainers Operations training at the Safe Performance...  ...Career advancement opportunities Description The Conductor position will control and coordinate the train movements while... 

ATC Marietta

LVN / LPN Travel Assignment Job at ATC Marietta

LVN / LPN Travel AssignmentLocation: Jasper, GAUnit: Outpatient Clinic CardiologyDay 5x8-Hour (08:30 - 17:00)Starts: 10/02/2023Duration: 12 WeeksWeekly Stipend will be qualified if lived 50 miles from the locationWeekend: Yes Contract Length: 12 weeks... 

Kim Luxe Travel

Remote Hospitality & Travel Advisor Job at Kim Luxe Travel

 ...Remote Hospitality & Travel Advisor to support clients with travel planning, booking coordination, and general guidance while working from home. Key Responsibilities: Assist clients with travel options and information Help coordinate hotel and transportation... 

Senior Helpers - Boise/Treasure Valley

Corporate Pilot with AgingCare Do Not Delete Job at Senior Helpers - Boise/Treasure Valley

There is a reason Senior Helpers has been recognized as a Great Place to Work for the THIRD year in a row! Senior Helpers is the FIRST in-home care provider to be ranked by the Great Place to Work Institute as a Great Place to Work. Our caregivers and staff are met with...