Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

JBS

Retail Store Associate Job at JBS

 ...addition, subtraction, multiplication, and division~Ability to meet seasonal peaks, workloads, and deadlines~The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays.EOE/Vets/Disability... 

New York State Civil Service

Data Analyst 1 Job at New York State Civil Service

 ...Disabilities, Office for Title Data Analyst 1 Occupational Category Other...  ...to SG-14): four years of experience* in data visualization, and statistical...  ...made at the Data Analyst Trainee levels. Candidates hired at the entry-level title (Data Analyst Trainee... 

Smith Hair Salon LLC

Hair Stylist Job at Smith Hair Salon LLC

 ...CA | Competitive Pay + 401(k) | Uplifting, Family-Oriented Culture Ready to work somewhere you truly feel valued ? Smith Hair Salon isn't just another salon it's a movement . We're on a mission to bring peace, purpose, and beauty to our community, one guest... 

Elevance Health

Clinical Fraud Investigator II - Registered Nurse and CPC - Carelon Payment Integrity SIU Job at Elevance Health

 ...Clinical Fraud Investigator II - Registered Nurse and CPC - Calrelon Payment Integrity SIU Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy... 

The ERM International Group Limited

Consulting Associate, Environmental Science or Engineering Job at The ERM International Group Limited

 ...Ready to Launch Your Environmental Career? Are you passionate about protecting the planet and eager to turn your degree into real-world...  ...Anchorage, Alaska team as a Consulting Associate, Environmental Science or Engineering and gain hands-on experience tackling some of...