Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Delivery & Distribution Solutions, LLC

Independent Courier Job at Delivery & Distribution Solutions, LLC

 ...Job Description Delivery & Distribution Solutions, LLC is a growing company looking for full/part time independent contract couriers for local parcel deliveries. To be considered, you must be familiar with the Harrisburg area and surrounding suburbs, have a clean driving... 

PwC

Financial Services International Tax Compliance - Manager Save for Later Remove job Job at PwC

 ...optimise their tax positions.Those in international tax at PwC will provide advice and guidance...  ...need to lead and deliver value at this level include but are not limited to:...  ...does not intend to hire experienced or entry level job seekers who will need, now or... 

White Force Outsourcing Pvt Ltd

Car driver Job at White Force Outsourcing Pvt Ltd

 ...customers and complete their booking Thanks & Regards Tabassum Khan 9301720707 HR Associate Vendor- whiteforce outsourcing group Job requirements Experience: 1 to 4 Year. Education... 

CSOFT International, Inc.

Project Manager Job at CSOFT International, Inc.

The project manager responsibilities include developing strong relationships with customers, connecting with key business executives and...  ...account statusRequirements:BA/BS degree in linguistics, localization, project management preferred.Proven work experience as a... 

Automoves

Lead Copywriter (Web, UX, SEO, Email & Social) Job at Automoves

 ...We are hiring a Lead Copywriter to own copy across all our brands.This role covers websites, landing pages, UX flows, email marketing, SEO content, paid ads, social media, and GBP .If you are a strong digital writer who knows how to drive conversions and collaborate...