Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Genetec

Sales Engineer Job at Genetec

 ...Leverage our products to design custom solutions Assist the sales process by providing technical knowledge and architecture...  ...technology and architecture Certifications for Microsoft, Security Engineering, Cyber Security, Networking or Project Management Lets... 

Cox Media Group

Investigative Reporter/Anchor - WFOX TV Job at Cox Media Group

 ...Location:FL-Jacksonville Job Title: Investigative Reporter/Anchor - WFOX TV Position Overview WFOX TV Jacksonville is looking...  ...and can dig through databases to find the story Write news stories that are clear, accurate and unbiased Ability to narrate... 

StateHouse Holdings Inc.

Delivery Driver/Budtender Full-Time ($18.00 Hourly +tips)(Tip pooling averages $5+$12 per hour) Job at StateHouse Holdings Inc.

 ...shoulder height, lifting 50 lbs., ability to do push/pull motions, with accommodations upon request.~ Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion EDUCATION AND EXPERIENCE REQUIRED~ High school... 

Koa Maintenance & Cleaning

Part-Time Housekeeper, Office Cleaner - Kaneohe Job at Koa Maintenance & Cleaning

 ...restocking. Plan routes and schedules to ensure timely drop-off and pick-up. Maintain and fuel vehicles as needed, keeping them clean and in good working condition. Perform routine inspections and maintenance checks on vehicles to identify any issues or potential... 

MedFleet, LLC

Paramedic (DAYS) Job at MedFleet, LLC

 ...understanding of ALS policies and procedures. Complete other duties as assigned. Minimum Qualifications: Current Florida Paramedic certification (Information for out-of-state applicants or to renew click here ) Current BLS & ACLS Certification Possession...