Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Amazon Development Center U.S., Inc.

Senior Systems Dev Engineer, Amazon RDS Job at Amazon Development Center U.S., Inc.

 ...ever growing fleet of RDS deployments at Amazon Web Service (AWS) interesting? Amazon is...  ...learn and be curious, and earn trust. Work/Life Balance Our team puts a high value...  ...It isnt about how many hours you spend at home or at work; its about the flow you establish... 

vTech Solution

Ultrasound Technician Job at vTech Solution

Job Summary: The Vascular Ultrasound Technician will perform vascular ultrasound procedures and is expected to cover Saturday shifts for maternity leave. This position requires experience in vascular ultrasound and a relevant state license. On-call duties, including... 

Midwest Ent & Allergy

Medical Assistant/Clinical Assistant/CNA Job at Midwest Ent & Allergy

 ...Job Description Midwest ENT & ALLERGY physician practice searching for Medical Assistant/Clinical Assistant/CNA to assist physician in busy ENT clinic. Experience in a clinic setting preferred. Candidate will work directly with physician rooming patients, taking vitals... 

Warroad Senior Living Center

Dietary Aide Job at Warroad Senior Living Center

 ...licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Job Summary The Dietary Aide is responsible for providing high-quality meal service to residents, staff, and visitors in a long-term care environment. This position... 

KBP Foods

KFC Shift Manager Job at KBP Foods

Join KBP Foods' KFC franchise as a Shift Manager and lead a dedicated team in delivering exceptional customer service at one of our bustling locations. As a pivotal part of the restaurant's success, you'll uphold operational excellence and contribute to KFC's renowned ...