Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Teckhorizon Inc

Systems Testing / QA Specialist Job at Teckhorizon Inc

 ...the Role Or Client is seeking an experienced Senior Systems Testing / QA Specialist to support large scale, enterprise level government...  ...Core QA Experience (40%) 10+ years of experience in software testing within enterprise and large scale IT environments... 

Tri-City Heating and Cooling

HVAC Service Technician Job at Tri-City Heating and Cooling

 ...A growing residential and commercial service & installation company is looking for an experienced HVAC Service Technician. Our growth plans require a person who wants a career and are willing to help us grow. $2000 SIGN-ON BONUS for licensed applicants. Qualifications... 

RTS Trucking USA

Class A FLATBED - DRY CDL DRIVERS - LEASE PURCHASE Trucks 2015 and 2018 Job at RTS Trucking USA

Class A FLATBED - DRY CDL DRIVERS - LEASE PURCHASE Trucks 2015 and 2018OTR Flatbed midsize company where everyone is treated as a family. Good work environment. Newer Freightliner trucks with APU's for better fuel savings. Substitute trucks provided if the primary truck... 

WellSpan Health

Psychiatrist- Adult Job at WellSpan Health

WellSpan Behavioral Health is seeking a part-time board certified/eligible Adult Psychiatrist to join our well-established practice in suburban Lancaster, PA. This well-established group is highly respected and has a large, loyal referral base. They pride themselves in... 

A2e Technologies

Sr. FPGA Design Engineer: Satcom Job at A2e Technologies

 ...Title: Sr. FPGA Design Engineer Location: Redmond Term: Contract (possible Perm) Duration: Long-Term (6+-24 months) Start Date: ASAP Requirements ~10+Years experience: ~ FPGA/Modem Design ~ Ultrascale+ & Versal ~ VHDL & SystemVerilog...