Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Allen Lund Company, LLC

Freight Broker Job at Allen Lund Company, LLC

 ...~ Employee Recognition program Your Role: Transportation Broker We are looking for Transportation Brokers to join our team!...  ...and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge lets talk.... 

Georgia-Pacific

Injection Molding Technician Job at Georgia-Pacific

 ...Your Job Georgia-Pacific's Dixie facility in Leominster, MA is seeking qualified candidates for the role of Process Leader in our injection molding operation to support our Day and Night operation. The selected candidates will be responsible for keeping the manufacturing... 

YMCA of Northern Colorado

Summer Day Camp Site Director - Anthem HOA - Broomfield Job at YMCA of Northern Colorado

Overview: The YMCA of Northern Colorado is seeking passionate, motivated, and experienced individuals to lead our Summer Day Camp programs as Site Directors. If youre a child-focused leader who thrives on creating positive, fun, and safe experiences for kids, we want... 

Spencer Ogden

Environmental Scientist Job at Spencer Ogden

Environmental Scientist Job DescriptionLocation: United StatesStart Date: 08 October 2025Pay Rate: $51.75 Per HourJob Description: We...  ...ideal candidate will have a strong background in environmental science, with a focus on sustainability and renewable energy... 

Liberty Personnel Services, Inc.

Sales Engineer Job at Liberty Personnel Services, Inc.

 ...Job Details: Territory Sales Engineer ( Work From Home )**Key Qualifications:**- Proven experience in industrial sales, specifically engaging with Original Equipment Manufacturers (OEMs). - Strong expertise in linear motion control, robotics, motors, PLCs, actuators...