Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Emerging Investigations

Private Investigator Job at Emerging Investigations

 ...Company Description At Emerging Investigations, we prioritize providing our clients with actionable information they can't get on their...  ...Description This is a full-time or part-time role for a Private Investigator. The Private Investigator will be responsible for... 

Central Maintenance & Service

Evening Office Cleaner Job at Central Maintenance & Service

 ...ensuring safe and healthy facilities for our customers. We want you to join our locally owned and operated team! We are looking for a Cleaner in Pittsburgh , PA, who is dedicated, consistent, organized, and proud of the work they produce. Our competitive wages and... 

Ross Stores

Summer 2026 Intern - Fashion Office Assistant - New York Job at Ross Stores

 ...providing an inclusive work environment with continuous learning opportunities and development for our teams. Summer 2026 Fashion Assistant Intern - New York Buying Office About Ross Stores, Inc. Welcome to Ross Stores, Inc. - where our focus has always been... 

Dental Metrics Maven

CAD/CAM Designer - Exocad Job at Dental Metrics Maven

 ...Senior ExoCad Designer All-on-X (Implant Restorations). Location: Phoenix, AZ State-of-the-Art Full-Service Dental Laboratory. Salary Senior Level : $90,000$130,000/year (based on experience). Join one of the most advanced full-service dental laboratories... 

Titan Landscape Material

Class A Class A or B CDL Driver Job Job at Titan Landscape Material

Class A Class A or B CDL Driver JobLandscape materials company looking for local deliveries in CDL rated trucks. Aggregate experience a plus, but not required. M-F, 40 hours/week.Local quarry runs, job site runs.We are heading into/are in our busy season and are...