Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

State of Colorado

DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Job at State of Colorado

 ...DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Print ( Apply ? DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Salary $10,800.00 - $11,163.00 Monthly Location Statewide, CO... 

Fiserv

Network Operations Analyst Job at Fiserv

 ...bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Network Operations Analyst About Your Role As a Network Operations Analyst, you can look forward to immersing yourself in a complex global environment... 

LP Consulting

Client Travel Coordinator (Remote) Job at LP Consulting

Are you passionate about helping others create unforgettable travel experiences? As aClient Travel Coordinator (Remote) , youll work with clients to plan and book their perfect getaways, whether its an exhilarating cruise adventure or a relaxing resort vacation. With...

Hyatt Hotels

Security Manager Job at Hyatt Hotels

 ...Description The Security Manager is responsible for the oversight of the safety and security of the hotel. This person will respond to guest and employee emergencies, supervise and train the security staff. A minimum of two years of security experience, good communication... 

Public Storage

IT Service Delivery Manager Job at Public Storage

 .... We are expanding our creative team to enhance our consistent and engaging visual brand presence. Description The Manager, IT Service Delivery is responsible for leading and managing the IT Service Delivery team, including the Service Desk and PC Support (Tier 1)...