Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Vensure Employer Solutions

Cherry Picker Operator - Erlanger, KY Job at Vensure Employer Solutions

 ...Essential Duties and Responsibilities Operate a cherry picker forklift safely and efficiently. Accurately pick and pull orders based on work assignments. Inspect and maintain equipment to ensure proper functioning. Maintain a clean, organized, and safe work... 

Senior Helpers - Boise/Treasure Valley

Corporate Pilot with AgingCare Do Not Delete Job at Senior Helpers - Boise/Treasure Valley

There is a reason Senior Helpers has been recognized as a Great Place to Work for the THIRD year in a row! Senior Helpers is the FIRST in-home care provider to be ranked by the Great Place to Work Institute as a Great Place to Work. Our caregivers and staff are met with...

Luxus

Interior Architect / Interior Designer Job at Luxus

 ...Interior Architect / Interior Designer Shape the Future of Interior Spaces Are you a talented and passionate designer with a deep understanding of both architecture and interior design? Do you thrive on creating spaces that are not only beautiful but also functional... 

Panda English Education

Native English Teacher Job at Panda English Education

- must have a passport from a native English speaking country, according to Foreign Expert Bureau rules - must be between 22 and 50 yrs old- must have a university degree (notarized)- teaching certificate (notarized) or 2 years experience,- criminal background check... 

Senckenberg Gesellschaft fur Naturforschung (SGN)

Research Assistant / PostDoc (f/m/d) in Earth Sciences / Terrestrial Paleoclimate Job at Senckenberg Gesellschaft fur Naturforschung (SGN)

 ...Dr. Andreas Mulch at the Senckenberg Biodiversity and Climate Research Centre , starting ideally in spring 2026 or as soon as...  ...hosts one of our most famous facilities, the Senckenberg Natural History Museum. The Paleoclimate and Paleoenvironmental Dynamics working...