Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Emerson

Project Procurement Manager Job at Emerson

We are seeking a strategic procurement manager to drive sourcing excellence and supplier management for North American projects. In this role, you will define project-specific...  ...strategies (make-or-buy, regionalization, localization). You will lead budgeting input for new... 

Amazon.com Services LLC

Executive Assistant, MGM & Amazon Studios Finance Job at Amazon.com Services LLC

 ...DESCRIPTION The CFO of MGM & Amazon Studios is seeking for a bright, multi-tasking, and self-motivated Senior Executive Assistant based out of our Culver City, CA offices. You have a demonstrated track record of taking initiative and delivering exceptional results... 

MRA Recruiting Services

Paid Filmmaker Internship Job at MRA Recruiting Services

 ...Paid Filmmaker Internship Fresh Films Rock Island, IL Accelerated Paid Film Training Programs in Chicago + Rock Island Ready to kick-start a career in the entertainment industry? Then apply for the Fresh Films Accelerated Training Program to advance... 

Munch's Supply

Warehouse Associate Job at Munch's Supply

 ...About API Of NH/Delta T New England-based API of NH/Delta T offers a unique combination of unmatched customer service and product quality. Since it first opened as a family business in 1969, the company has been dedicated to serving and increasing the profitability... 

Archdiocese of St. Louis

Teacher Job at Archdiocese of St. Louis

 ...The Archdiocese of St. Louis Catholic Education and Formation features an expansive coalition of schools that allow our children to develop a sense of purpose and value, receive a higher quality education, join a welcoming community and feel secure in a a dynamic future...