Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Erico Technologies LLC

WFH Part-Time Data Entry/Typist Job at Erico Technologies LLC

 ...WFH Part-Time Data Entry / Typist Job Type: Part-Time Work Mode: Work From Home (Remote) Job Description We are seeking a detail-oriented Part-Time Data Entry / Typist to support our team by accurately entering and updating information in company... 

Mississippi College

Adjunct Clinical Faculty - Maternal Nursing Job at Mississippi College

Adjunct Clinical Faculty - Maternal NursingAdjunct Clinical Faculty Maternal Nursing Mississippi College School of NursingMississippi College School of Nursing invites applications for adjunct clinical faculty in Maternal Nursing. Adjunct faculty play a vital role... 

Creative Circle, LLC

Project Manager - Project Manager, Creative Projects, Marketing Job at Creative Circle, LLC

 ...Job DescriptionOur CPG client is seeking a freelance Project Manager to join their team 40 hrs/week. This is a 3-6 month contract role with the hopes of conversion to full-time, once they received headcount approval. This Project Manager will work hybrid onsite in Fort... 

CEDENT

CISCO ACI Engineer (Remote) Job at CEDENT

 ...Proficiency in automation and scripting (Python, Ansible, REST API, JSON, YAML)~ Familiarity with firewalls, load balancers (F5, Citrix ADC), and security integrations within ACI ~ Hands-on experience with Cisco Nexus switches (9000 series), UCS, and data center infrastructure... 

Tarpon Specialty Services

Heavy Equipment Operators Job at Tarpon Specialty Services

 ...NOW ACCEPTING APPLICATIONS FOR EXPERIENCED HEAVY EQUIPMENT OPERATORS Large project in Houston areawith competitive pay, great hours, and per-diem. Heavy equipment isprovided. This is not a refinery, no pressured hydro-carbons. This is the last job you will have...