Tier 1 Help Desk Job at Columbia Technology Partners, Annapolis Junction, MD

bWZ1czFsRjNEK0xyTUxaTGdDMk54TmF1
  • Columbia Technology Partners
  • Annapolis Junction, MD

Job Description

Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  • May coach and provide guidance to less-experienced professionals.
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
  • An active TS/SCI + FS polygraph clearance is required.
  • Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
  • IAT Level 1
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Monday - Friday 10am-6pm (Training will be: Monday - Friday 6am-2pm)

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

Job Tags

Full time, For contractors, Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

Hyatt Hotels

Security Manager Job at Hyatt Hotels

 ...Description The Security Manager is responsible for the oversight of the safety and security of the hotel. This person will respond to guest and employee emergencies, supervise and train the security staff. A minimum of two years of security experience, good communication... 

PROTOCOOL Cooling Solutions

HVAC Maintenance Professional Job at PROTOCOOL Cooling Solutions

Are You An HVAC Maintenance Professional Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides... 

Overlake Terrace Retirement Community

Health and Wellness Nurse RN Job at Overlake Terrace Retirement Community

Registered Nurse RN - Large Senior Living CommunityWe are seeking an outstanding Registered Nurse to join our team at Overlake Terrace...  ...Nurse provides support to the Director of Health and Wellness and can take many of the responsibilities and tasks of the Director... 

Martin Brower

Warehouse Order Selector Job at Martin Brower

 ...availability to work days, nights, holidays, and weekends! 2 nd : 1:00PM-9:30PM 3 rd : 9:00PM-5:30AM Must be able to work in all warehouse conditions including Freezer, Cooler and Dry! Position Responsibilities: Safely and accurately select customer orders, build... 

SSM Health

Oncology Nurse Practitioner Job at SSM Health

 ...SSM Health Cancer Care-Lake St. Louis is seeking an experienced Oncology Nurse Practitioner.The team of board-certified oncologists, specialists and nurse navigators at SSM Health Cancer Care in Lake St Louis offer exceptional care and treatment to support you in your...