Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

a3YyZzMxTnhET0R1UExCTmdDQ0d3ZFNtMFE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Junior Achievement of Greater Kansas City

Manager, Business Partner Engagement Job at Junior Achievement of Greater Kansas City

 ...Manager, Business Partner EngagementCLASSIFICATION: Full-time, Office-Based, ExemptLOCATION: Kansas City, Kansas; HybridREPORTS TO: Director of Programs & ExperiencesPOSITION & ORGANIZATION OVERVIEW:The Manager of Business Partner Engagement is a key connector... 

National Health Partners

Florida / Pediatric Hospitalist Job at National Health Partners

 ...Pediatric Hospitalist Coastal Southwest Florida Join an established, collaborative team of8 physicians and 2 advanced practice providers in a thriving hospital setting along Floridas beautiful Gulf Coast. This full-time position offers a flexible schedule with... 

TD Securities (USA) LLC

Vice President, Investment Banking Job at TD Securities (USA) LLC

 ...Vice President, Investment Banking at TD Securities (USA) LLC, New York, NY (F/T) JOB DUTIES: Lead investment banking activities and deal processes for client transactions. Delegate work and assign tasks such as researching and analyzing clients financial situations to... 

Sylvan Learning of Bellevue

Upper Level Math and/or Science Teacher Job at Sylvan Learning of Bellevue

High School Math & Science Teachers Wanted for Fun After-School Tutoring! Sylvan Learning is looking for fun, dedicated teachers and tutors to help and inspire students. We are currently looking for teachers and tutors who are able to teach Algebra, Geometry, Algebra II... 

HHDC

Administrative Assistant - Bilingual in Polish Preferred Job at HHDC

 ...housing and community development has an immediate opening for a Administrative Assistant in Chicago, IL. Must be fluent in English and Polish language.The Administrative Assistant is responsible for providing clerical assistance and general backup to Property Management...