Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

a3YyZzMxTnhET0R1UExCTmdDQ0d3ZFNtMFE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Ally Financial

Senior Bank Fraud Investigator Job at Ally Financial

 ...things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity The Deposit Operations' Fraud Investigator position is responsible to assess various complex situations and identify risks. Specific procedural reviews and approved... 

PPS-HPS

Fitter/Welder Job at PPS-HPS

 ...opportunity in Olmsted Falls, OH. The welder fitter will lay out, fit, and fabricate metal components to assemble handrails using MIG Welding principles Primarily Flux core Fitting Experience 5 years structural steel/fab shop Mechanical Aptitude... 

DMC Primary Care

Medical Office Manager - Primary Care & Specialty Job at DMC Primary Care

 ...Primary Care , a physician-owned, independent practice, with offices throughout southern New Hampshire, has been providing...  ...our patients needs. We seek a full-time experienced medical office manager who will promote teamwork and excellent patient service for... 

The Forehand Agency

Telesales and Service Agent - Work from Home Job at The Forehand Agency

 ...demonstrated track record of achieving sales targets. Proficiency in using CRM software and other sales tools is preferred. Ability to work independently and collaboratively within a team in a fast-paced environment. Flexibility to adapt to changing priorities and... 

Midwest Manufacturing

Concrete Industrial Mechanic - 2nd Shift Job at Midwest Manufacturing

 ...Industrial Mechanic- 6am-6pm 2-2-3 scheduling Experience a rewarding career in maintaining and repairing industrial equipment with the latest technology. Benefits include: All necessary Tools and Safety equipment are supplied at no charge Maintenance Uniforms...