Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

a3YyZzMxTnhET0R1UExCTmdDQ0d3ZFNtMFE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Bechtel

Mechanical Handling Engineer Job at Bechtel

 ...Relocation Authorized: National - Family Telework Type:Part-Time Telework Work Location: Richland, WA Salary Range:...  ...Job Summary: You will be working as a member of the Mechanical Handling Engineering group designing and supporting complex mechanical equipment... 

MS Incorporated

Entry-Level Event Marketing & Fundraising Associate Job at MS Incorporated

 ...We are a fast-growing event marketing and fundraising company partnering with nonprofits...  ...experiential events. Were seeking sports-minded, motivated individuals who are eager...  ...engagement If youre looking for an entry-level marketing role where you can build... 

Studio Plus Architects Inc.

Interior Designer Job at Studio Plus Architects Inc.

 ...accredited institution. Proficiency in Revit, AutoCAD, Microsoft Office applications such as Word and Excel. Studio+ was an early...  ...select colors, finishes, and materials and FF&E items such as furniture, artwork, and signage. Works under the direction of Interior... 

Yale New Haven Health

Full-Time Hematology Oncology Infusion APP Job at Yale New Haven Health

Overview: Position: Full-Time Ambulatory Hematology Infusion APP Location: Smilow Cancer Center Hospital Scheduled Hours: 4...  ...Connecticut and is QOPI accredited by the American Society of Clinical Oncology. ~ Smilow Cancer Hospital is on the cutting edge of... 

Gpac

HVAC Service Technician Job at Gpac

 ...well-established Mechanical Contractor is looking to fill an HVAC Service Technician position. Excellent benefits, competitive compensation,...  ...* Great company culture Qualifications:* 3+ years of Commercial HVAC Service Technician Experience* Must have strong skillset...