Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

a3YyZzMxTnhET0R1UExCTmdDQ0d3ZFNtMFE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Origin Staffing

Investor Relations Associate - Multi Strat Hedge Fund Job at Origin Staffing

 ...to support the operational execution and internal coordination of the Investor Relations function at a Boston-based multi-strat hedge fund. This role is designed for someone who is highly organized, detail-oriented, and motivated by building structure and process. The... 

Vicor Corporation

Equipment Repair/Maintenance Technician - Weekend Hours Included Job at Vicor Corporation

 ...Description Perform scheduled maintenance and unscheduled repairs on VI Chip production and test equipment in order to meet production...  ...or equivalent required. Self-motivated, hands on technician who can work well within a team environment. Possess a high sense... 

SOSi

Exploitation Specialist - Polish Job at SOSi

 ...**This position is contingent upon award of contract** SOS International LLC (SOSi) is seeking an Exploitation Specialist Polish to support a US Government Client to provide media monitoring, translation, and current event awareness. Linguists will serve as subject... 

Customs Goods LLC

Yard Goat Driver Job at Customs Goods LLC

 ...Summary/Objective: In this role, the Driver is responsible for the safe and efficient movement of trailers within the yard, positioning them for loading and unloading, and ensuring smooth flow of operations. This role is critical to maintaining an organized and efficient... 

KLK Haircutters Inc, dba Great Clips

Hair Stylist Job at KLK Haircutters Inc, dba Great Clips

 ...Great Clips is now hiring for the following Toledo area hair salons: Secor Square, 3504 Secor Road, Toledo, OH 43606. We are looking for full-time and part- time stylists, with room for advancement to join our team. Applicant must have a current cosmetology or...