Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

a3YyZzMxTnhET0R1UExCTmdDQ0d3ZFNtMFE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

EKS Group

All-Source Intelligence Analyst Job at EKS Group

 ...EKS Group Equal Employment Opportunity/M/F/disability/protected veteran status Title: All-Source Intelligence Analyst Location: Tampa, FL 33608 US (Primary) Category: Intelligence Job Type: Full-time Career Level: Experienced (Non-Manager) Education... 

Fuss & O'Neill

Internship - Landscape Designer Job at Fuss & O'Neill

 ...Department: Landscape Architecture Location: Springfield, MA Compensation: $25.00 / hour Description Creativity. Innovation. A desire...  ...in Springfield, MA is looking for a Landscape Design Intern to assist the team on various projects. Our internship program... 

Fowler Property Management

Multi-Site Property Manager Job at Fowler Property Management

If you're a great Property Manager, We Want To Meet You!Fowler Property Management has a fast-growth culture and multiple opportunities for...  ...sure financial objectives are met Coordinates and oversees on-site operations including budget implementation, vendor... 

Intercontinental Exchange Holdings, Inc.

Summer Internship Program 2026 - Front-End Engineer Intern Job at Intercontinental Exchange Holdings, Inc.

Overview: Job Purpose The ICE Internship Program offers a dynamic opportunity to combine hands-on, impactful work on projects that shape our business, alongside practical career and professional development. You'll build meaningful connections, strengthen your interpersonal... 

J Rose Logistics

Local CDL-A Driver Job at J Rose Logistics

 ...-accidents, violations, criminal history reviewed on case by case -must live within 40 miles of Opelika -no SAP drivers JOB DETAILS -Local home daily dedicated route-average $1200-1500 weekly pay -runs to Atlanta, Birmingham, south GA -no touch freight...