Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

a3YyZzMxTnhET0R1UExCTmdDQ0d3ZFNtMFE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

ATC Marietta

Wound Care- Registered Nurse (RN) Job at ATC Marietta

ATC Healthcare is looking for Registered Nurses! Registered Nurses provide skilled nursing services to patients in a variety of healthcare...  ...the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors... 

ROERS

Leasing Agent Job at ROERS

As a Leasing Agent, you are passionate about being customer-focused, making a positive impact, able to multi-task, and having a can-do...  ...demonstrate Roers Core Values of Respect, Opportunity, Partnership, Experience, Expertise, and Community when working with team members,... 

Vensure Employer Solutions

Cherry Picker Operator - Erlanger, KY Job at Vensure Employer Solutions

 ...Essential Duties and Responsibilities Operate a cherry picker forklift safely and efficiently. Accurately pick and pull orders based on work assignments. Inspect and maintain equipment to ensure proper functioning. Maintain a clean, organized, and safe work... 

Panda English Education

Native English Teacher Job at Panda English Education

- must have a passport from a native English speaking country, according to Foreign Expert Bureau rules - must be between 22 and 50 yrs old- must have a university degree (notarized)- teaching certificate (notarized) or 2 years experience,- criminal background check... 

Gpac

Drywall Estimator: $125K-$150K Job at Gpac

JOB DESCRIPTION: $125K-$150K SEEKING COMMERCIAL DRYWALL PROJECT MANAGERS & ESTIMATORS GPAC: #1 Commercial Drywall Recruiting Firm in North America: WORK FOR A LEADING CONTRACTOR I am working with multiple well-respected, firmly established Commercial Drywall Contractors...