Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

a3YyZzMxTnhET0R1UExCTmdDQ0d3ZFNtMFE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Department of Health Care Services

RESEARCH DATA ANALYST II Job at Department of Health Care Services

 ...this Role: The Enterprise Data and Information Management (EDIM...  ...our team as a Research Data Analyst II (RDA II) within the...  ...RDA II should have extensive experience with all Microsoft Office software...  ...Word, Excel, PowerPoint, and entry level experience with SAS, SQL, and... 

Deel

Remote Full Stack Engineer Job at Deel

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance...

Houston Methodist

CICU Intensivist - Texas Medical Center Job at Houston Methodist

 ...CV to Rob Henges ****@*****.*** Houston Methodist Specialty Physician Group is seeking a Neurocritical Care Intensivist to join our team at our campus located at the Texas Medical Center. The physician will have primary responsibility in ICU care,... 

Global Career Bridge

Paid J-1 Internship/Trainee Program in Miami, FL … Job at Global Career Bridge

 ...considered for this program. About the Program The J-1 Visa Internship & Trainee Program allows international hospitality and culinary...  ...of your program. In the U.S. you will receive a salary paid weekly or bi-weekly. This is a cultural exchange program, not a... 

R&D Partners

Senior CRA Job at R&D Partners

 ...Job Description R&D Partners is seeking to hire a remote Senior CRA . Your main responsibilities as a remote Senior CRA : Provide daily oversight of clinical sites and study vendors to ensure clinical trial activities and deliverables are completed per established...