Virtual Office Assistant Needed (Entry Level) Job at Elevation Consulting Group, United States

bHYrcDFsVnhET2JyT3JSQ2lpR056TkNxMVE9PQ==
  • Elevation Consulting Group
  • United States

Job Description

Job Title: Virtual Office Assistant Needed (Entry Level)

Location: Remote (Work from Home)

Company: Elevation Consulting Group

Key Responsibilities:

Data Entry:

  • Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases.

  • Regularly update and verify data to ensure accuracy and completeness.

  • Generate and manage reports related to bookings, customer interactions, and travel statistics.


Travel Booking:

  • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities.

  • Provide expert advice on destinations, travel packages, and travel-related services.

  • Manage and update booking information, ensuring accuracy and alignment with client preferences.

  • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience.


Customer Service:

  • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy.

  • Assist clients with changes, cancellations, and modifications to their travel plans.

  • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences.

Scheduling Duties:

  • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members.

  • Maintain organized schedules and ensure timely execution of travel plans and related tasks.

  • Prepare and manage itineraries, confirmations, and travel documents.

Qualifications:

  • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems.
  • Excellent communication skills, both written and verbal, with a customer-centric approach.
  • Proficiency in using travel booking systems, CRM software, and other relevant tools.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Detail-oriented with a high level of accuracy in handling bookings and scheduling.
  • Ability to work independently in a remote environment, demonstrating self-motivation and accountability.
  • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism.

What We Offer:

  • Competitive Salary: Attractive base salary with performance-based incentives.
  • Flexible Work Hours: Set your own schedule within a framework that supports work-life balance.
  • Remote Work: Enjoy the convenience and flexibility of working from home.
  • Professional Development: Opportunities for ongoing training and career growth within the travel industry.
  • Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family.
  • Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage.
  • Retirement Plan: 401(k) plan with company match to help you plan for your future.
  • Paid Time Off: Generous paid time off, including vacation days and sick leave.
  • Employee Assistance Program: Access to resources and support for personal and professional development.
  • Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses.
  • Team Building: Virtual team events and activities to foster a supportive and collaborative work environment.

Job Tags

Full time, Immediate start, Work from home, Home office, Flexible hours,

Similar Jobs

Clover Express Inc

Class A Looking for OTR CDL CLASS A Drivers,Owner Operators,Teams Job Job at Clover Express Inc

Class A Looking for OTR CDL CLASS A Drivers,Owner Operators,Teams JobRun all 48 States, Minimum 3 weeks on the road.Pay: $3000-$5000 per weekWe offer 2021-2023 Freightliner Cascadia and Volvo trucks, new trailers, 24/7 Dispatch,Direct Deposit Weekly,Cash Advances.... 

University of St Andrews

MSc in Environmental Science Job at University of St Andrews

 ...The MSc in Environmental Science offers a dynamic platform for advanced Earth science education, transforming talented students into work-ready professionals through structured placements with leading environmental and geotechnical partners across the UK, Europe, and the... 

Invited

Concierge Job at Invited

 ...the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team at Invited ! Job Summary The Concierge is an essential member of the Member Experience team dedicated to delivering exceptional service and creating unforgettable... 

Serco

Navy Program Military Analyst Job at Serco

 ...high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you...  ...serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government,... 

Excitingtravelnow

Cultural Experience Curator Job at Excitingtravelnow

About the Opportunity: Celebrate culture and discovery as part of Exciting Travel Now . Youll help travelers experience the worlds heritage, food, and art through guided tours and authentic local stays. What Youll Do: Design immersive cultural itineraries...