Waiter/Waitress Job at Burger Village, New York, NY

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  • Burger Village
  • New York, NY

Job Description

A Waiter or Waitress is responsible for taking orders from restaurant patrons and delivering their food to them. Their duties include explaining the menu to their customers, communicating with kitchen staff, and balancing dishes as they bring them to the appropriate table.

We also offer many other great benefits such as:

  • Flexible schedule
  • Leadership opportunities to gain real-world management experience to help you reach your professional goals.
  • Competitive pay

Skills/Qualifications:

  • Excellent customer service, including patience and a friendly demeanor
  • Job requires minimum 3 years of experience for the same position in full service restaurant.
  • Exceptional organization and time management
  • Effective written and verbal communication skills
  • Great active listening skills
  • Ability and willingness to collaborate
  • Knowledge of foodservice regulations and proper food handling procedures
  • Capability to learn quickly and memorize menu details
  • Comfortable working in a fast-paced environment
  • Willing to work flexible work schedules that include nights and weekends
  • Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted

Requirements and Responsibilities:

Food Servers collaborate with Cooks, Chefs, Restaurant Managers, and other food service staff to provide excellent customer service and maintain a positive reputation for the organization. Food Server responsibilities include:

  • Greeting and seating customers 
  • Taking food and beverage orders and accurately entering them into the ordering system
  • Making menu item recommendations
  • Communicating any food allergy or special nutrition needs to kitchen staff
  • Ensuring all orders are filled quickly and accurately and that food is high quality
  • Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
  • Promptly addressing any customer service issues and referring to management if and when necessary
  • Performing some cleaning duties, such as at the service station, around the kitchen, and in the dining area

With over 20 years of experience in food industry and restaurant management, Burger Village is a dream concept and creation of four Long Islander brothers – Sam, Nick, Vick & Ravi. They have also owned QSRs and full service restaurant in the past; and due to their expansive individual experiences each of them has their unique contribution to Burger Village such as operations, cooking skills, recipes, management, marketing and service which overall provides customers with a qualitative dining experience.
By keeping in mind the need to eat healthy with busy lifestyles of today gave us an idea which finally came up as Burger Village where everyone can eat healthy organic meals alongside a great customer service. Burger Village opened its first location in 2013 in Great Neck, NY and since then we have opened up locations in Park Slope and Downtown Brooklyn, Hicksville, Farmingdale and Astoria. We expanded all the way to San Luis Obispo, California and Edmonton Canada. Burger Village believes in serving the best, so our consumers can recognize what our values are.

Job Tags

Full time, Part time, Flexible hours, Night shift,

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