Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

2PiFit

Strength & Conditioning Coach Job at 2PiFit

 ...for building strong, confident female athletesboth on and off the field?2PiFit is hiring a coach to lead our middle school and high school girls strength & conditioning program. Were looking for someone who can connect with youth athletes, challenge them safely,... 

Amazing Athletes

Afternoon Early Childhood Sport Instructor Job at Amazing Athletes

Join our Team if your ready to have fun at work. Amazing Athletes is a premier educational multi-sport program. We work with children between the ages of 18 months and older. We visit local daycares and schools across Western Suffolk County and Central Nassau County. ...

Kayne Anderson Capital Advisors

Associate Legal Counsel - Debt Job at Kayne Anderson Capital Advisors

 ...Title :Associate Legal Counsel - Debt Location : Boca Raton, FL About Kayne Anderson Real Estate Kayne Anderson...  ..., physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or... 

Tonti Properties

Leasing Agent Job at Tonti Properties

 ...Join Our Team as a Leasing Agent Do you love connecting people with their perfect home? As a Leasing Agent at Tonti Properties, you'...  .... What We're Looking For: Minimum of 1 year of leasing experience required Must be proficient in word processing, data entry... 

Tiffany & Co.

Store Design Architecture Intern Job at Tiffany & Co.

The Store Design Architecture Intern at Tiffany & Co. in New York will assist in developing store designs from concept through construction documents...  .... The position offers a rate of $25 per hour and requires current enrollment in an Architecture or Interior Design program.