Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Genetec

Partner Account Executive Job at Genetec

 ...Your teams dynamic: The Partner Account Executive (PAE) for Onboarding and Development will support the growth of new partner accounts. Reporting to the Senior Partner Account Executive, this role is responsible for identifying candidates for partnership, onboarding,... 

Maplewood Senior Living

LPN/RN Wellness Nurse Job at Maplewood Senior Living

 ...LPN/RN Wellness Nurse. About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors... 

Bechtel

Mechanical Engineer Job at Bechtel

 ...National - Family ~ Telework Type:Part-Time Telework ~ Work Location: Reston, VA...  ...Overview: Bechtel is the licensing, engineering, procurement, and construction partner...  ...will support the design development of Mechanical systems and equipment for the Natrium Reactor... 

TD Bank

Counsel - Commercial Banking Services Job at TD Bank

 ...Hours: 40 Pay Details: $140,000 - $231,000 USD TD is committed to providing fair and equitable compensation opportunities...  ...supports Corporate Products & Services within the Commercial Bank at TD Bank, advancing business transaction banking, including deposits... 

Sundial Software

Project Manager 3 Job at Sundial Software

 ...College intends to procure contracted services for a Project Manager 3 The College is seeking one (1) highly...  ...Highly skilled in communication from the highest level within an organization all the way down to entry level. The ability to be able to use finesse even...