Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Peoples Bank

Digital Marketing Specialist I Job at Peoples Bank

 ...channel digital marketing strategies and tactics including peoplesbancorp.com, Peoples Banks online banking platform, SEO/SEM, Pay Per Click (PPC), social media, display, retargeting, etc. Partner with others to drive increase in peoplesbancorp.com web traffic, primarily... 

Redeemer Children's Center &Preschool

Infant Room Teacher - Part Time noon to 5:00 pm Job at Redeemer Children's Center &Preschool

 ...standards, and safety procedures. Supervise children at all times to ensure their safety and well-being. Maintain accurate records...  ...BBP (Bloodborne Pathogens) and First Aid/CPR certification. Assist in the general upkeep of the preschool as necessary and be open... 

Konik

Electrical Project Manager Job at Konik

 ...Senior Electrical Project Manager Direct Hire | Blaine, MN | $120,000 - $140,000 We are seeking a Senior Electrical Project Manager to lead and deliver complex industrial, controls, and commercial electrical installation construction projects throughout the Twin... 

Hype Tier

Production Assistant Job at Hype Tier

 ...About Us Hype Tier is a fast-growing production company committed to delivering high-impact, high-quality work across diverse projects...  ...We are seeking a highly organized and motivated Production Assistant to support the execution of daily production operations. This... 

Gpac

Tax Manager - Remote Job at Gpac

 ...tax returns Tax Manager Qualifications: Bachelor's Degree in Accounting CPA preferred5+ years of experience in public accounting...  ...000-$140,000+ Excellent benefits package Open to hybrid or remote To be considered, please apply with a resume. All qualified...