Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Chanel

Fashion Advisor Job at Chanel

Chanel seeks a Fashion Advisor in Denver to provide exceptional client service, drive business revenue, and inspire brand loyalty. This full-time position requires a minimum of 3 years of related experience and offers competitive compensation and comprehensive benefits.

Furniture Mart USA

Visual Merchandiser Job at Furniture Mart USA

 ...Job Description JOB SUMMARY: Do what you love as a Visual Merchandiser at our Becker Furniture in Becker, MN! Use your unique and creative talents to design layouts of merchandise displays within our store. Make a positive difference by creating the customers first... 

WakeMed Health & Hospitals

Fitness Specialist Outpatient Rehab Cary Job at WakeMed Health & Hospitals

 ...individual instruction and education to participants varying in age, ability and health status in the following programs: Cardiac Rehab, Safeway to Fitness, Personal Training, Transitional Exercise, Group Exercise, Youth Fitness, Bariatric, general membership and other... 

Med Source Consultants

Adult Psychiatrist - 329 Job at Med Source Consultants

 ...Adult Psychiatrist 329 Major Academic Institution *This upscale suburban community offers residents a family oriented, quality of life environment with easy accessibility to Philadelphia, Baltimore and Washington, D.C. *Due to rapid expansion of services and programs... 

The Archdiocese of Milwaukee

St Dominic-Brookfield: 3rd Grade Teacher-IMMEDIATE OPPORTUNITY Job at The Archdiocese of Milwaukee

 ...St Dominic-Brookfield: 3rd Grade Teacher-IMMEDIATE OPPORTUNITYSt Dominic Catholic School seeks a 3rdGrade. Bring your joy and join a growing, yes GROWING Catholic Grade School in Brookfield. This is an immediate opportunity for the 25-26 school year and beyond...