Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

The HT Group

Security Manager Job at The HT Group

 ...has partnered with our client in search of a fully onsite, Security Manager, Monday thru Friday, 8am - 5pm in the West/Southwest area of...  ...risk-based assessment process and oversees security at our Corporate location, including loss control for jewelry/gem receiving and... 

Martin Brower

Warehouse Order Selector Job at Martin Brower

 ...availability to work days, nights, holidays, and weekends! 2 nd : 1:00PM-9:30PM 3 rd : 9:00PM-5:30AM Must be able to work in all warehouse conditions including Freezer, Cooler and Dry! Position Responsibilities: Safely and accurately select customer orders, build... 

Midwest Ent & Allergy

Medical Assistant/Clinical Assistant/CNA Job at Midwest Ent & Allergy

 ...Job Description Midwest ENT & ALLERGY physician practice searching for Medical Assistant/Clinical Assistant/CNA to assist physician in busy ENT clinic. Experience in a clinic setting preferred. Candidate will work directly with physician rooming patients, taking vitals... 

MH Energy

Class A Water Hauling to the Oil Fields Job Job at MH Energy

Class A Water Hauling to the Oil Fields JobWater hauling to the oil fields, local routes. Pay: $91,500 - $102,750 Annual. Hourly pay plus overtime after 40 hours. Raise after 90 days.Employee and family health benefits, retirement package, newer trucks, double pay... 

SSM Health

Oncology Nurse Practitioner Job at SSM Health

 ...SSM Health Cancer Care-Lake St. Louis is seeking an experienced Oncology Nurse Practitioner.The team of board-certified oncologists, specialists and nurse navigators at SSM Health Cancer Care in Lake St Louis offer exceptional care and treatment to support you in your...