Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Swift Refrigerated

Dedicated Class A CDL Truck Driver - Home Weekly! Job at Swift Refrigerated

 ...Advantages of Swift Dedicated Refrigerated FleetInterested in driving with Swift Refrigerated?Pleasetext SWIFTDRIVER to 25000...  ...Career for a LifetimeREQUIREMENTS:~CDL (A) required, No experience needed, will train.~Subject to background screeningInterested... 

Ally Financial

Senior Bank Fraud Investigator Job at Ally Financial

 ...things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity The Deposit Operations' Fraud Investigator position is responsible to assess various complex situations and identify risks. Specific procedural reviews and approved... 

Optimum Staffing Inc.

Class A CDL Driver - Local & Regional Job at Optimum Staffing Inc.

 ...Follow all DOT regulations and company safety policies. ~ Work weekends or shuttle runs as needed. Requirements ~ Valid Class A CDL with DOT compliance . ~**Minimum of 24 months **driving experience. ~ Experience operating day cabs or straight trucks with... 

Orca Communications

Content Creator (Model) Job at Orca Communications

 ...content Support, growth, and ideas from a team thats got your back Your New Gig: Work with us to craft your unique brand as a real content creator Snap, shoot, and share personality-packed videos and photos Learn to connect, grow followers, and master... 

CYB Human Resources

Billing Assistant Job at CYB Human Resources

 ...This is a remote position. Classification: Non-exempt Reports To: Billing Manager Location: Remote Salary Range: $20-22/hour (...  ...benefits, preferably in a behavioral health or medical billing setting. Strong working...