Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Sherwin-Williams

Retail Customer Service Delivery Driver Job at Sherwin-Williams

Retail Customer Service Delivery Driver Location Scottsbluff, NE : This position works closely with wholesale and retail customers to determine...  ...stores in a safe and timely manner using Company vans or pick-up trucks. The individual selected for this role will be expected... 

Department of Consumer Affairs

Exam Technician Job at Department of Consumer Affairs

 ...the Staff Services Manager I (SSMI), the Management Services Technician (MST) is responsible for determining the technical and analytical...  ..., applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In... 

Flight Path Creative

Search Engine Advertising / Paid Search (PPC) Manager Job at Flight Path Creative

Job SummaryThe PPC / Paid Search Manager is responsible for implementing Pay Per Click media strategies for clients. The PPC Coordinator can quickly understand, manage, and support initiatives that will contribute to the goals and success of client campaigns.Key Functional... 

Freeport McMoRan

Planner II Job at Freeport McMoRan

 ...beauty and a rich mining heritage. The Tri-Town of Globe, Claypool and Miami offers convenient shopping locales, including Walmart, Safeway, Frys and other local stores. Here, our employees and their families can connect with the outdoors and enjoy the family-friendly... 

Titan Landscape Material

Class A Class A or B CDL Driver Job Job at Titan Landscape Material

Class A Class A or B CDL Driver JobLandscape materials company looking for local deliveries in CDL rated trucks. Aggregate experience a plus, but not required. M-F, 40 hours/week.Local quarry runs, job site runs.We are heading into/are in our busy season and are...