Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

GE Renewable Energy Power and Aviation

GE Aerospace Research - Knowledge Discovery & High Assurance Systems Fellow Intern Job at GE Renewable Energy Power and Aviation

 ...Engineering, AI/ML, or related field Permanent legal authorization to work in the US is required. This role is restricted to U.S. persons. GE will require proof of status prior to employment. Must be willing to work from the GE Aerospace Research office in Niskayuna, NY.... 

SCS Engineers

Environmental Engineering or Science Intern Job at SCS Engineers

 ...opportunity offers valuable hands-on experience in both technical and environmental business operations through a diverse range of client projects...  ...or geological engineering, geology or environmental science and graduating by June 2028 required. Candidates going into senior... 

Significant Infotech

UI/UX Designer Job at Significant Infotech

# Design intuitive user interfaces and experiences for web and mobile applications. # Conduct user research, surveys, interviews, and...  ...into engaging digital products. # Stay updated on UI/UX trends, emerging technologies, and best practices . # Use feedback... 

Bi-Mart Corporation

Cashier Job at Bi-Mart Corporation

 ...& Outdoor is looking for an outstanding individual to join the Cashier team. About Cascade Farm and Outdoor Cascade Farm and Outdoor...  ...are a plus. Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is also... 

Class A Jobs 411

CDL-A Trainee Truck Driver | Paid Training Available | Columbus, OH Job at Class A Jobs 411

 ...CDL-A Trainee Truck Driver | Paid Training Available | Columbus, OH No Class A Experience Required Paid Training from Day One If youre a newly licensed CDL-A driver...  ..., and a clear upgrade path to a solo OTR driving position with consistent miles and reliable...