Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

West Frankin Investments

Independent Route Delivery Contractor - Belmont, New Hampshire Job at West Frankin Investments

 ...Independent Route Delivery Contractor Belmont, New Hampshire Service Area: Belmont, NH 03220 Position Type: Independent Contractor (1099) Daily Pay: $100 per route day Start Date: Immediate West Franklin Investments LLC is seeking dependable, self-motivated... 

PPS-HPS

Welder Job at PPS-HPS

 ...DAY WORKWEEK - 4 10'S.- MON-THUR. GREAT COMPANY! GREAT CULTURE! GREAT BENEFITS! Fitting, fabricating, cutting, silver brazing, welding (TIG, MIG (STT/PULSE), SMAW). Typical applications will be on pipe/tubing ranging in size from 1/4" to 6" in diameter and .025... 

GDIT

Software Developer Associate Job at GDIT

 ...Location: USA MD Annapolis Junction Full Part/Time: Full time Job Req: RQ211011 Type...  ...Required: None Job Family: Software Engineering Job Qualifications:...  ...Performs software updates, refinement, testing, and debugging Assists with the documentation... 

Capital One

Principal Risk Specialist - CRA Management Job at Capital One

Principal Risk Specialist - CRA Management Within Capital One, Global Enterprise Affairs (GEA) is an organization dedicated to delivering on Capital Ones Mission by strengthening our reputation, deepening our relationships in our communities, managing engagement... 

Northwestern Memorial Hospital

Patient Care Tech-Hematology Oncology 15P Full-time Days Job at Northwestern Memorial Hospital

The salary range for this position is $22.76 - $22.76 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is...