Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Neshaminy Valley Dentistry

Dental Front Receptionist Job at Neshaminy Valley Dentistry

~ Quality 2 doctor's office. ~ Must have dental experience~ Modern, bright, beautiful office. ~ Outstanding staff and doctors. ~ No welfare. No HMO. NON-CORPORATION. ~4 restrooms. ~ Safe parking. ~ Staff lounge with snacks. ~ Continuing education. ~4... 

Cox Media Group

Morning Show Anchor - Dayton Radio Job at Cox Media Group

 ...Location:OH-Dayton Job Title: Morning Show Anchor - Dayton Radio Position Overview 1290 and 95.7 WHIO, Dayton's News and Talk, has an immediate opening for a MorningShow Anchor. You will join our award-winning Miami Valleys Morning News team and be a critical... 

The Permanente Medical Group, Inc.

Hematology/Oncology Job at The Permanente Medical Group, Inc.

The Permanente Medical Group, Inc. is seeking physicians who are board certified or board eligible by an American Medical Specialty Board. BENEFITS PACKAGE (*approval required): Comprehensive vision, medical, and dental Interest Free Home Loan Program up to $25...

ICF

On-call Urban Designer / Planner Job at ICF

 ...Description ICF seeks an Urban Designer / Planner to work within our Survey, Policy, Health, Environment, Regulation, and Economics...  ...site reuse strategies, conceptual reuse alternatives, and site plans covering a broad range of reuse scenarios and scales including... 

Gas Field Specialists

Laborer- Oil and Gas Industry Job at Gas Field Specialists

Gas Field Specialists, Inc. is an independent gas service company with offices located in New York and Pennsylvania. Exemplary customer...  ...work out of town every other week, overtime and weekends. Gas and Oil experience prefered, though not required as we'll provide training...