Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Cherrelyn Healthcare Center

Dietary Aide Job at Cherrelyn Healthcare Center

Dietary Aide - Large Senior Living CommunityWe are seeking for a happy, outgoing, and energetic Dietary Aide to join our team at our community of Cherrelyn Healthcare Center, located in Littleton, Colorado. Come join a team of dedicated, smart, and caring professionals... 

Hot Springs Health Program, Inc.

Clinical Assistant Job at Hot Springs Health Program, Inc.

 ...The Clinical Assistant (CA) serves as the primary liaison between patients and Providers. The CA provides care and related services to patients in medical centers. We offer multiple site locations (4). Essential Job Duties: Accurately record vital signs and pertinent... 

Huntington National Bank

Financial Relationship Banker - Blaine, MN (109th Ave) Job at Huntington National Bank

 ...incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).... 

Guardian Angel Senior Services

Bilingual Caregiver for Senior Citizens. Cape Verdean Creole speaking Job at Guardian Angel Senior Services

 ...GET PAID DAILY!!!!! HOLIDAY AND BONUS PAY!!!!! Caregivers with Guardian Angel Senior Services are not just doing a job, they are making a difference in peoples lives. Part time, full time, per diem work available. Day, evening, afternoon, weekend shifts available... 

Hyatt Hotels

Security Manager Job at Hyatt Hotels

 ...Description The Security Manager is responsible for the oversight of the safety and security of the hotel. This person will respond to guest and employee emergencies, supervise and train the security staff. A minimum of two years of security experience, good communication...