Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Inter-Con Security

Security Supervisor (80559) Job at Inter-Con Security

 ...Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions...  ...employs over 25,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law... 

Two95 International Inc.

Network Engineer - Harrisburg, PA Job at Two95 International Inc.

 ...A+, CCNA, CCNP Experience installing, configuring, and troubleshooting LAN/WAN internet working products from F5, Checkpoint, Citrix Netscaler, Juniper SRX & Junos Space, Cisco Route/Switch Analyzes, implements, and maintains local and wide area network systems... 

EVOLUTION COURIER AND LOGISTICS INC

Evolution Delivery Driver - Non CDL - Weekly Pay - No THC Testing Job at EVOLUTION COURIER AND LOGISTICS INC

 ...Delivery Driver - $21.75/hour - Weekly Pay Reporting Location:Amazon Delivery Station Warehouse - 2702 Commonwealth Ave. Duluth, MN...  ...Must be 21 years or older Valid driver's license Clean driving record Ability to lift up to 50 lbs Reliable transportation... 

Bechtel

Mechanical Systems Engineer Job at Bechtel

 ...Authorized: National - Family Telework Type:Part-Time Telework Work Location: Richland, WA...  ...the design, development, and evaluation of mechanical components and processes. You will collaborate and support other engineering disciplines for mechanical matters. Your... 

Senior Helpers - Havertown, Exton, and Phoenixville

Companion Caregiver (4202) Job at Senior Helpers - Havertown, Exton, and Phoenixville

The Job Description outlines your primary responsibilites as a caregiver. This description is not meant to be an exhaustive list of services, as the exact duties to be performed for each assignment will vary. Prior to beginning a new assignment, Senior Helpers will provide...