Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

U.S. Army

Signals Intelligence Voice Interceptor (35P) Job at U.S. Army

 ...The Army, as one of the three military departments (Army, Navy and Air Force) reporting to the Department of Defense, is composed...  ...and build a network in your field. Choose a path related to your civilian career field or take a different one to learn something new.Stay... 

Amazon

Head of Ad Tech Sales - Independent Agencies, Head of AdTech Sales - Independent Agency Job at Amazon

DescriptionWe seek a senior leader as Head of Ad Tech - Independent Agency Sales . This role will lead a sales team across the North America region, focusing on Amazon Advertising's Ad Tech solutions.The right candidate will be a strategic and results-driven sales leader... 

Robert Half

Medical Billing Specialist Job at Robert Half

Description We are seeking a skilled and detail-oriented Medical Billing Specialist with experience in the behavioral health field to join...  ...:+ Handle full-cycle medical billing processes, including coding, claims submission, and resolving denied claims.+ Perform... 

SAIC

Field Training Exercise Planner Job at SAIC

 ...J73** with orchestrating the Joint Exercise Life Cycle (JELC) planning and efficient execution of designated USINDOPACOM J731 exercises...  ...modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust... 

BOEING

Product Owner - Certification Tools (Associate, Mid-Level, or Senior​) Job at BOEING

 ...years of related work experience or an equivalent combination of education and experience Senior Level: 10+ years of related work...  ..., to a variety of audiences including FAA representation, ODA Leadership, Engineering Unit Members (E-UM) & Project Administrators (PA)...