Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Wendella Tours & Cruises

Tour Boat Captain Job at Wendella Tours & Cruises

The Captain shall have a valid U.S. Coast Guard (USCG) issued Merchant Mariner Credential (MMC) as Master of Steam or Motor Vessels of appropriate tonnage (50-ton or 100-ton) upon the Great Lakes and Inland Waters Near Costal or Unlimited. They must be a U.S. Citizen. ...

State of Ohio

Human Capital Management Analyst Job at State of Ohio

 ...auditing. Support employees with benefits enrollment and inquiries related to retirement workers compensation unemployment and disability programs. Assist with FMLA ADA and other leave programs by reviewing documentation tracking entitlements issuing required... 

Ace Hardware

Assistant Store Manager Job at Ace Hardware

 ...Employee Discount ~ Competitive Wages ~ Advancement Opportunities Gerritys Ace Hardware was started in 2020 by Gerritys Supermarket Owner, Joe Fasula. The Clarks Summit PA location was the first Ace Hardware purchased by Gerritys. Gerritys Ace currently has 5... 

GKN Aerospace Services Limited

Security Manager Job at GKN Aerospace Services Limited

Security ManagerDate: Oct 14, 2025 Location:Garden Grove, CA, USCompany: GKN Aerospace CareersJob SummaryThe...  ...will have the experience, capability and capacity to manage physical and Information Security and provide operational direction and... 

ABM Industries

Union Benefit Analyst Job at ABM Industries

**Overview****ABM** is hiring a **Union Benefits Analyst** to be responsible for multi-state union processes and reporting of fringe...  ..., sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor...