Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Vitaly Health

Locum Tenens - Gastroenterology Physician Job at Vitaly Health

 ...Job Title: Locum Tenens - Gastroenterology Physician Location: Wisconsin State Position Overview: Our team at Vitaly Health is looking for a Gastroenterology Physician to join our Medical Center on an ongoing Locum Tenens basis, with a start date of September... 

ExecutivePlacements.com

Social Media Manager (Remote) Job at ExecutivePlacements.com

 ...can only perform as well as the data its trained on. Thats why we work with contributors from all over the world, who help improve AI...  ...(Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community ofCoding experts Join a global network... 

Hospice of the Western Reserve

Pediatric Home Care Registered Nurse (RN) Job at Hospice of the Western Reserve

 ...INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Provide palliative nursing care and support to pediatric patients and families WHAT YOU WILL DO: Assess physical, psychosocial and spiritual needs... 

Maplewood Senior Living

RN/LPN Wellness Nurse Job at Maplewood Senior Living

 ...Job Title: LPN/RN Wellness Nurse Location: Mill Hill Residence Employment Type: Per Diem Salary Range: $38+ Department: Healthcare/Resident Care About Us: Want to know what makes our employees eager about going to work every day? The people we serve... 

Vensure Employer Solutions

Cherry Picker Operator - Erlanger, KY Job at Vensure Employer Solutions

 ...Essential Duties and Responsibilities Operate a cherry picker forklift safely and efficiently. Accurately pick and pull orders based on work assignments. Inspect and maintain equipment to ensure proper functioning. Maintain a clean, organized, and safe work...