Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Maximus

Sr. Principal Counsel - Federal Contracts Job at Maximus

Description & Requirements We are seeking a highly experienced Sr. Principal Counsel to join our legal team, specializing in federal government contracts with significant experience in National Security, Department of Defense (DoD) contracting and compliance with ...

Openwork

Web Sales Representative Job at Openwork

 ...Openwork is currently engaged in a search to find a dynamic Sales Professional in Acworth, GA . In this challenging and rewarding...  ...Employee discount ~ Paid time off ~ Healthcare, vision and dental benefits are included . This is a full-time, in-person position... 

Top Level Promotions

Office Administration Assistant - Work from Home Job at Top Level Promotions

 ...Work from Home Data Entry & Office Administration Remote Online Role About the Job We are seeking motivated individuals in Lancaster, Pennsylvania, United States , for an entry-level remote position in data entry, office administration, and online research... 

Coding Brushup

UI UX Designer Job at Coding Brushup

 ...Were looking for a creative and detail-oriented **UI/UX Designer** who can transform complex ideas into intuitive and visually appealing digital experiences. Youll collaborate closely with product managers, developers, and marketing teams to design user-friendly interfaces... 

Bechtel

Site Administrative Assistant Job at Bechtel

 ...next year. Job Summary: This position is for a Site Administrative Assistant to provide comprehensive administrative support to the project...  .../secretary is helpful. Experience working at a construction jobsite is a plus. Ability to work on a job where site...