Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

NTT DATA, Inc.

SAP ATTP Consultant Job at NTT DATA, Inc.

 ...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SAP ATTP Consultant to join our team in Bangalore, Karntaka (IN-KA), India (IN). Key Responsibilities: Unit Testing of ATTP processes ... 

Lutheran Sunset Ministries

Scheduler - Every Other Weekend Job at Lutheran Sunset Ministries

 ...~ Cover shifts that are unable to cover by reaching out to PRN employees and other staff ~$50.00 per day stipend (Friday, Saturday and Sunday)~ Schedule starts at 2:00pm Friday through 6:00am Monday Qualifications Must be a CNAor Nurse in good standing with... 

Gpac

Paint Estimator: $90K-$120K Job at Gpac

JOB DESCRIPTION: $90K-$120K SEEKING COMMERCIAL PAINT PROJECT MANAGER/ESTIMATOR GPAC: #1 Commercial Paint Recruiting Firm in the Nation: WORK FOR A LEADING CONTRACTOR I am working with a well-respected, firmly established Commercial Paint Contractor seeking an experienced... 

TELUS Agriculture & Consumer Goods

TPM Consumer Goods Project Manager Job at TELUS Agriculture & Consumer Goods

 ...Join our team TELUS Agriculture & Consumer Goods is a leading global technology provider delivering digital solutions and data insights to the agriculture, food and consumer goods industries. Our customers span the entire value chain, from seed growers and cattle feedlots... 

Department of Justice

Program Technician III Job at Department of Justice

 ...Description and Duties Under general direction, the Program Technician (PT) III reviews, analyzes, codes, verifies, and updates the...  ...California upon appointment. Special Requirements A fingerprint check is required. Clearly indicate JC - 502312in the Examination...