Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

Gpac

Audit Manager Job at Gpac

Gpac has partnered with top CPA firms across the United States and Canada that are looking for top talent to add to their team on a permanent-full-time basis! We are seeking Audit Managers with a path to Partnership to assist in a variety of projects including but not... 

Alliant Energy

Conductor Engineer Job at Alliant Energy

 ...freight management and delivery. Job Description Job Summary This position is responsible for managing and/or operating freight trains safely and efficiently while adhering to railway and Federal Railroad Administration rules and procedures. Work is performed on an... 

Intelligence Federal

Attorney (Government Contractor) Job at Intelligence Federal

 ...Intelligence Federal is a fast-growing federal contracting company seeking an experienced Attorney to support a federal government agency. The ideal candidate has prior federal government experience as an Attorney and is a strong writer with an eye for detail. This... 

H&M

Visual Merchandiser - Job at H&M

 ...Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and... 

Lensa

Senior Acquisition Integration Professional Job at Lensa

 ...of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Humana. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is...