Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

bWZpdTIxQnpBT3JvT2JaQ2pDYUd3ZGFyMFE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Start your career with a leading e-commerce organization! Enjoy the flexibility of working 100% remotely with all necessary equipment provided. Benefit from paid training and the opportunity to grow with a contract-to-hire position.

Top Skills We're Looking For:

Windows Operating Systems
Customer Service Experience in a Call Center
Troubleshooting Connectivity Issues
Role Overview:
As a Help Desk Representative, you will provide exceptional customer support in a 24/7 environment. You'll handle inbound calls, chats, and emails with professionalism, following company and departmental policies. Your role will involve assisting customers with diagnosing and resolving issues related to voice, data, video, and connectivity.

Key Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Offer solutions to customers, including opportunities to upsell products and services.
Troubleshoot and resolve issues related to voice, data, video, and connectivity.
Address customer service inquiries and provide accurate information.
Document and track each interaction with detailed descriptions.
Support and collaborate with other Technical Support Representatives as needed.
Additional Information:

Flexible scheduling is preferred.
Opportunities for bonuses and potential raises after 4 months.
If you're eager to start a rewarding career in tech support with room for advancement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Flexible hours,

Similar Jobs

PythonWise

PYTHON DEVELOPER Job at PythonWise

We are looking for a Python Web Developer responsible for developing, enhancing, modifying, maintaining applications and managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high... 

University of Wyoming

Research Associate I - Molecular Biology (Fay Lab) Job at University of Wyoming

 ...Assistance Programs : Stay healthy with wellness initiatives, counseling services, and mental health resources. At the University...  ...designed to understand the organismal, cellular, molecular, and genetic control of animal development and underlying cellular and... 

Amazon.com Services LLC

Software Development Engineer, Ring Job at Amazon.com Services LLC

 ...has a mission to make neighborhoods safer. With affordable solutions that work on any home, Ring is committed to offering smart security thats accessible to everyone. Ring is part of the Amazon Devices family, and we are seeking Software Development Engineers who will... 

ThirdChannel

Visual Merchandiser - COACH Job at ThirdChannel

 ...Do you have merchandising and/or handbag experience and free time each month you would like to turn into supplemental income? This could...  ...Merchandise COACH handbags and footwear according to current visual directives Create and commit to a monthly cadence of visits... 

JWU

Faculty-Adjunct-Strategic Fiscal Leadership in Elementary and Secondary Education Job at JWU

 ...meetings, as requested by the college~Performs other duties as assignedRequired Qualifications~Terminal degree in educational leadership or a related field of study from a regionally accredited institution,or other appropriate accreditation as determined by...