Job Description

Join Our Team Are you passionate about people, organization, and building great teams? We’re looking for a proactive and hands-on Human Resources Generalist to support our growing multi-location retail network. This position is based in Syosset, NY, supporting 11 The UPS Store locations across Long Island and NYC, and one newly opened Hand & Stone Spa location in Brooklyn. You’ll play a critical role in recruitment, employee relations, and HR compliance, helping to foster a positive, people-first culture in a fast-paced retail environment. What You’ll Do * Recruiting & Talent Acquisition: Manage full-cycle recruiting — post positions, screen applicants, schedule interviews, and onboard top talent for multiple locations. * Onboarding & Training: Coordinate background checks, new-hire documentation, and system setup. Partner with Training & Development to ensure smooth orientation and 30/60/90-day follow-ups. * Employee Relations & Compliance: Serve as the first point of contact for HR questions, support investigations, and ensure compliance with federal, state, and local employment laws (EEO, FMLA, ADA, NYS labor). * Payroll & Benefits Administration: Collaborate with Office Manager to process payroll updates, manage benefits enrollment, and maintain accurate attendance and PTO records. * Performance Management: Support annual and quarterly evaluations, document coaching and improvement plans, and track recognition and incentive programs. * HR Data & Reporting: Maintain digital personnel files, generate reports for turnover and retention, and help implement workforce management tools. * Culture & Engagement: Plan employee events, milestone recognitions, and internal communications that reinforce teamwork, respect, and accountability. Why You’ll Love Working Here * Competitive salary with clear opportunities for growth * Health, dental, and vision insurance * Paid time off, holidays, and sick time * Employee discounts and performance incentives * Professional development and leadership training * Positive, people-focused culture that values communication and collaboration * Locally owned and operated franchise network. What We’re Looking For * Bachelor’s degree in Human Resources, Business, or a related field preferred * 3–5 years of progressive HR or recruiting experience (multi-unit retail or service environment strongly preferred) * Strong understanding of HR laws, regulations, and best practices * Excellent communication, problem-solving, and organizational skills * Ability to manage multiple priorities with discretion and confidentiality * Proficiency in Google Workspace, Microsoft Office, HRIS, and recruiting platforms * PHR or SHRM-CP certification a plus * Must be able to work on-site in Syosset, NY with occasional travel (approx. 25%) Compensation: $55,000 and up (based on experience) Job Type: Full-time We are an equal opportunity employer committed to diversity, inclusion, and creating a respectful workplace where all employees can thrive.

Job Tags

Similar Jobs