Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

PROTOCOOL Cooling Solutions

HVAC Maintenance Professional Job at PROTOCOOL Cooling Solutions

Are You An HVAC Maintenance Professional Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides... 

Fannie Mae

Principal, Multifamily Credit and Underwriting - Affordable Housing Job at Fannie Mae

 ...an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career... 

Recruiting Resources, Inc.

AVP-Fund Accounting & Reporting | Investment Firm Job at Recruiting Resources, Inc.

 ...A leading, high-growth global investment management firm undergoing significant expansion is seeking a strategic and hands-on leader to join its dynamic team in Los Angeles. This is a highly visible role offering the opportunity to lead complex fund operations, drive... 

Driven Services, LLC

Hydrovac Operator Job at Driven Services, LLC

 ...activities associated with pipeline, construction, utility and oil terminal work. Position may require travel away from home. Must...  ...take to work for Driven Services?~ Minimum Class B CDL with Tanker endorsement required. ~ Previous Hydrovac experience preferred... 

Luxury Presence

Remote Junior Client Support Specialist (Web Builder) - Philippines Job at Luxury Presence

 ...game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition....