Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

Addison Kenway.

Psychiatry Physician - Psychiatrist Job at Addison Kenway.

 ...Psychiatrist Brooklyn, New YorkJob#PR16712945 A long-standing community health provider located in Brooklyn is seeking a psychiatrist to support behavioral health services. In this role, the provider will conduct psychiatric evaluations, develop individualized treatment... 

Flight Path Creative

Search Engine Advertising / Paid Search (PPC) Manager Job at Flight Path Creative

Job SummaryThe PPC / Paid Search Manager is responsible for implementing Pay Per Click media strategies for clients. The PPC Coordinator can quickly understand, manage, and support initiatives that will contribute to the goals and success of client campaigns.Key Functional... 

BOEING

Wiring Design and Installation Engineer (Entry-Level or Associate) Job at BOEING

 ...amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Union: This is a union-represented position. Pay and Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.... 

Naniq Global Logistics - Lihue

Package Handler - Weekends Required Job at Naniq Global Logistics - Lihue

 ...evening to early morning operation. This job is a 5 day per week job. The sortation operation is conducted 7-days per week. Work on the weekend is required. About Us:Naniq is a third-party logistics company dedicated to providing the most innovative solutions for the... 

BeloForm Craft

Event Staff Job at BeloForm Craft

 ...our companys high standards. Job Description Job Description We are seeking dedicated and detail-oriented Event Staff to join our growing team in Phoenix. In this role, you will play a key part in ensuring the success of various high-profile events...