Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

Johnson Memorial Health Services

LPN/RN Clinic: Temporary (Maternity Leave) 64-72 hrs Job at Johnson Memorial Health Services

 ...his or her actions. This is a temporary position to cover a maternity leave and is scheduled weekdays 8a-5p. LPN Range:$25.00-$30...  ...decisions. Return phone calls as directed by providers, nurse manager or other departments. ~Demonstrates excellent critical... 

Grace Health

Clinical Assistant Job at Grace Health

 ...Base Pay : $15.50 To be a successful Clinical Assistant, you must be detail-orientated as obtaining accurate patient data is key! Standing...  ...focusing on physical, mental, and financial wellness ~ Medical, vision, dental, life, and disability insurance Examples... 

Senior Living Residences

Traveling Nurse (LPN, RN) Job at Senior Living Residences

 ...Traveling Wellness Nurse (Senior Living) Massachusetts Senior Living Residences (SLR) is hiring a Traveling Nurse with previous...  ...WED LOVE TO CHAT IF YOU HAVE: Licensed Practical Nurse (LPN) or Registered Nurse with an active licenses in Connecticut and... 

Amy Elizabeth Designs

Interior Designer Job at Amy Elizabeth Designs

 ...Interior Designer Amy Elizabeth Designs (AED) Location: 251 Diversion...  ...on position. There is no idle timesuccess in this role requires...  ...ResponsibilitiesDesign & Technical Support Assist the senior design team...  ...: This role is currently a part time (3 day a week) contract... 

Heritage Fence

Commercial Fence & Heavy Civil Estimator Job at Heritage Fence

 ...Heritage Fence Company is looking for an Commercial Fence & Heavy Civil Estimator to join our growing team! This role is a great opportunity for a safety conscious individual with experience in the construction industry . We are celebrating 53 years in the Fencing...