Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

SGS Consulting

Silicon DD Engineer IV Job at SGS Consulting

 ...including synthesis and timing closure. Support test program development, chip validation, and product maturity. Collaborate with FPGA engineers for early prototyping and validation. Assist with algorithm analysis, verification, and improvement. Support hand-... 

UMMS Providers/Physicians

Orthopedic Surgeon - Foot and Ankle Job at UMMS Providers/Physicians

 ...System (UMMS) , has an opening available for a full-time BC/BE Orthopedic Surgeon, specializing in Foot and Ankle, to join their robust...  ...Position will join a multispecialty group of 7 (orthopedic surgeons spine, shoulder, hand and joint). Position is open due to... 

Cherrelyn Healthcare Center

Dietary Aide Job at Cherrelyn Healthcare Center

Dietary Aide - Large Senior Living CommunityWe are seeking for a happy, outgoing, and energetic Dietary Aide to join our team at our community of Cherrelyn Healthcare Center, located in Littleton, Colorado. Come join a team of dedicated, smart, and caring professionals... 

Quest Diagnostics

LPN / RN for wellness biometric screenings Job at Quest Diagnostics

 ...own hours! Quest Diagnostics is a leading provider of worksite wellness screenings and health improvement programs. During a biometric...  ...requirements. High School diploma/GED and/or medical license (Nurse, Phlebotomy Certificate, Medical Assistant License, C.N.A, etc.... 

State of Colorado

DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Job at State of Colorado

 ...DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Print ( Apply ? DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Salary $10,800.00 - $11,163.00 Monthly Location Statewide, CO...