Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

NBCUniversal

Photographer, NBC & Telemundo San Diego Job at NBCUniversal

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products...

Roers Companies

Assistant Property Manager - Volta Job at Roers Companies

 ...Description We are seeking an energetic, dedicated professional to join our team in Burnsville, MN as an Assistant Property Manager at Volta! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment... 

CarDon

Admissions Concierge Job at CarDon

Flexibility We get it; life is busy. Our flexible shifts ensure you have time for what matters most. Career Growth With tuition assistance and CarDon University, youll have access to hundreds of educational videos and career advancement opportunities. Great...

Amazon.com Services LLC

Software Development Engineer, Amazon Demand Side Platform Job at Amazon.com Services LLC

 ...directly shape the experiences of millions of Amazon customers every day. As part of our...  ...the resources and scale of Amazon. You'll work closely with senior engineers, learning from...  ...It isnt about how many hours you spend at home or at work; its about the flow you establish... 

Peraton

IT Service Delivery Manager Job at Peraton

 ..., Peraton helps deliver the systems and services that keep our nations skies safe and connected...  ...about shaping the future of air traffic management. This is your chance to make an impact...  .... We are seeking a IT Service Delivery Manager to join our team of qualified,...