Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

BAE Systems

CEMA - Senior Principle Software Engineer III Job at BAE Systems

 ...phase, harnessing the latest advancements in software technologies to deliver cutting-edge...  ...deployments, cloud-native architectures, and real-time data processing pipelines. Our team...  ...closely with Systems, Hardware, and Test engineers across all project phasesfrom strategic... 

Joy Memories

Easter Bunny Photo Set Manager- Northgate Mall Job at Joy Memories

Love the Holidays? Want to work alongside The Easter Bunny? Weve got a job for you! VIP Holiday Photos needs your help to make children's dreams come true this coming Easter season: mid-to late February through March. WHY WORK WITH VIP HOLIDAY PHOTOS? VIP ...

Gpac

Paint Estimator: $90K-$120K Job at Gpac

JOB DESCRIPTION: $90K-$120K SEEKING COMMERCIAL PAINT PROJECT MANAGER/ESTIMATOR GPAC: #1 Commercial Paint Recruiting Firm in the Nation: WORK FOR A LEADING CONTRACTOR I am working with a well-respected, firmly established Commercial Paint Contractor seeking an experienced... 

Martin Luther King, Jr. Community Hospital

Anesthesia Tech Full-time Afternoon Job at Martin Luther King, Jr. Community Hospital

If you are interested please apply and send your resume ****@*****.*** POSITION SUMMARY The Anesthesia Technician will report to the Director of Perioperative Services and work under the supervision of the Surgery Charge Nurse and the Anesthesiologist... 

YMCA of Northern Colorado

2026 - YMCA Camp Tumbleson Lake Assistant Kitchen Director Job at YMCA of Northern Colorado

 ...camp community through high quality, healthy meals and snacks, complying with all Association, state, and county standards. Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergencies....