Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

Elite WorkForce Inc

UI Developer Job at Elite WorkForce Inc

 ...Now Hiring: UI Developer Location: 100% Remote Duration: Long-term contract What You'll Do: Build responsive and interactive user interfaces Work with modern frontend frameworks (React, Angular, or Vue) Collaborate with designers and developers... 

Knobelsdorff Enterprises

Travel Excavator Operator Job at Knobelsdorff Enterprises

Working at Knobelsdorff Along with building state-of-the-art projects, we build meaningful careers, lasting opportunities, and teams of dedicated individuals who truly own their work. As a leading turnkey specialty contractor specializing in Automation, Electric...

Dynaire Corporation

HVAC Service Technician Job at Dynaire Corporation

HVAC Service Technician Successful candidate must be able to perform a wide variety of HVAC repair/installation and maintenance tasks in the residential and light commercial market. This position has potential for growth within our family-owned company. The ability... 

Mayo Clinic

Ultrasound Sonographer Job at Mayo Clinic

 ...work varied hours, shift lengths and respond to an on-call pager which may include days, evenings, nights, holidays and weekends. Ultrasound Sonographer experience preferred. License or Certifications: Registry-eligible candidates must be ARDMS registered in... 

Elevator Services Group

Lead Elevator Mechanic Job at Elevator Services Group

 ...Job Title : Elevator Technician (Elevator Tech Level 5 8) Department : Elevator Production Compensation: $35....  ...professional manner. # Demonstrate expert knowledge in Electrical/Mechanical/Structural /Application/Estimation. # Demonstrate the...