Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

Robert Half

Medical Billing Specialist Job at Robert Half

Description We are seeking a skilled and detail-oriented Medical Billing Specialist with experience in the behavioral health field to join...  ...:+ Handle full-cycle medical billing processes, including coding, claims submission, and resolving denied claims.+ Perform... 

Vitaly Health

Locum Tenens - Hematology and Oncology Physician Job at Vitaly Health

 ...Job Title: Locum Tenens - Hematology and Oncology Physician Location: Arizona State Position Overview: Our team at Vitaly Health...  ...looking for a Hematology and Oncology Physician to join our Medical Center on an ongoing Locum Tenens basis, with a start date of... 

Kimmel and Associates

Electrical Estimator Job at Kimmel and Associates

 ...About the Company: Our client is a well-established electrical contractor headquartered in Columbia, South Carolina. With approximately...  ...Position: Our client is seeking an experienced Electrical Estimator to join their team in Columbia, SC. Reporting directly to the... 

WeyBee Solutions Pvt Ltd

Senior Data Analyst Job at WeyBee Solutions Pvt Ltd

 ...identify trends, patterns, and actionable insights. # Build and maintain dashboards, reports, and visualizations using tools like Power BI, Tableau, or Excel. # Write and optimize SQL queries to extract data efficiently from relational databases. # Apply... 

University Health

Chief BioMedical Technologist PRN Job at University Health

POSITION SUMMARY/RESPONSIBILITIES Responsible for performance of preventive maintenance activities on assigned medical equipment, reverse/osmosis water systems, dialysate delivery systems, inventory controls and quality controls. Performs and completes assigned ...