Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

Regency Pacific Management

Dietary Aide Job at Regency Pacific Management

 ...Immediate Opening!- Starting at $19.00 an hour - Join our team at Regency Village at Bend as a Dietary Aid/Cook and play an integral role in creating exceptional culinary experiences for our residents. If you are passionate about food, teamwork and making a difference... 

Watco

Unloader / Railcar Switcher - Linden, NJ Job at Watco

 ...and Discover the Difference Keep the worlds supply chain moving. Thats what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether youre at one of these locations or in a support-services role,... 

Palms West Apartments

Leasing Agent Job at Palms West Apartments

 ...Purpose: This safety sensitive position is responsible for the leasing and marketing function of the property. Assisting the...  ...school diploma or GED required. Higher education preferred. Experience : 2-3 year of customer service or related experience. Physical... 

Darden Concepts, Inc.

Dishwasher Job at Darden Concepts, Inc.

For this position, pay will be variable by location - See additional job details and benefits below. Our Winning Family Starts With You! Check out these great benefits!~ Flexible schedules to help you balance other life commitments (school, childcare, family...

MSI Inc.

Junior Account Manager - Entry Level Job at MSI Inc.

 ...Were seeking a motivated Junior Account Manager to join our growing team! In this entry-level role, youll support client accounts, assist with marketing campaigns...  ...and relationship building Assist with project tracking, reporting, and campaign follow-ups Coordinate...