Service Department BDC Manager job at Volkswagen of South Charlotte Charlotte, NC, US

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
Customer inquiries: Responding to questions about vehicles, financing, and service
Appointment scheduling: Setting appointments for the sales or service team
Follow-up calls: Making follow-up calls to increase customer service satisfaction
Customer service: Greeting visitors and callers, and transferring them to the correct department

BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

GCJ INC/KTS SUBS

Early morning weekend opener Hours 6am to 11am Job at GCJ INC/KTS SUBS

Job OverviewResponsibilities~Open saturday and Sunday rotations. Set up grill and start breakfast~Get grill switched over to lunchSkills~self motivated and quickBenefits

Apex Tool Group

Sr Financial Analyst Job at Apex Tool Group

...Reporting to the Sr. Manager, Distribution Finance in Apex, NC, this position will actively... ..., and year-end close (inventory, journal entries, account reconciliations, general ledger... ...strategic initiatives. Coach and mentor entry level financial analysts assigned to...

ZGF Architects

Summer Interior Design Intern Job at ZGF Architects

...ZGF is seeking a Summer Interior Design Intern to join our team in the Seattle office. We are looking for creative, motivated, and curious design talent with a passion for architecture, interior design, and the built environment. We are offering a position in the...

The ERM International Group Limited

Consulting Associate, Environmental Science or Engineering Job at The ERM International Group Limited

...Ready to Launch Your Environmental Career? Are you passionate about protecting the planet and eager to turn your degree into real-world... ...Anchorage, Alaska team as a Consulting Associate, Environmental Science or Engineering and gain hands-on experience tackling some of...

Aerotek

Drywall Finisher Job at Aerotek

**Job Title: Dry Wall Finisher****Job Description**We are seeking an experienced **Level 5 Drywall Finisher** to join our team in a state-of-the-art home manufacturing facility. This role is critical to achieving the highest quality finish standards in residential construction...