Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

SupportNinja

Remote Technical Support Representative Job at SupportNinja

 ...experience in the call center environment Experience in the SaaS industry Experience supporting customers via phone calls, chat and email Familiar with CRM systems and practices Ninja Perks and Benefits Competitive compensation Medical,... 

Dunn-Right Custom Carpet Cleaning and Restoration

Carpet and Tile Cleaning Technician/Crew Leader Job at Dunn-Right Custom Carpet Cleaning and Restoration

Dunn-Right Custom Carpet Cleaning & Water Restoration is looking to add a full-time Carpet Cleaning Technician/Crew Leader to our team. Experience preferred but will train the right individual. Duties included: Carpet, tile and upholstery cleaning, assisting with water... 

Gentiva

Hospice Care Consultant Job at Gentiva

 ...day is an opportunity to make care more personal and life more comfortable. Thats why we offer personal care, palliative care and hospice to give people the care they need with dignity, grace, and love. Our Hospice Care Consultants get this opportunity every day.... 

Robert Half

Accountant/ Bookkeeper Job at Robert Half

Description We are looking for a detail-oriented Accountant/Bookkeeper to join our team in Concord, California. In this role, you will manage financial records, ensure accurate reconciliations, and oversee various accounting tasks to support the organization's financial... 

Select Medical

Pharmacy Technician Job at Select Medical

**Overview****Position:** Pharmacy Technician**Location: Select Specialty Hospital San Diego****Schedule: Full Time****Compensation: $23.00-$30.00 per hour, pay based on years of experience.****Select Specialty Hospital** is a critical illness recovery hospital committed...