Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

Covenant HealthCare

CLINICAL MEDICAL ASSISTANT - COVENANT MEDICAL GROUP PRIMARY CARE CENTER ROAD Job at Covenant HealthCare

Overview: The Clerical Clinical Medical Assistant will function in both roles of providing clinical and administrative support to Providers, other healthcare professionals and patients. The role will require flexibility, adaptability, and the ability to perform multiple... 

Cannonball Recruiting LLC

Welder/Fitter - 1st Shift Job at Cannonball Recruiting LLC

 ...pm (Mon to Fri); Saturday OT as required Summary: Fabricate components off of shop drawings. Provide high quality Flux Core Arc welds in an efficient manner. Requirements & Duties: Ability to pass a Full Penetration Vertical weld test as well as a Fillet Overhead... 

Wavedash Marketing

Entry Level Marketing Associate Job at Wavedash Marketing

 ...Are you ready to join a dynamic team that thrives on performance, teamwork, and personal growth? At Wavedash Marketing, we operate like a high-performing sports team driven, supportive, and constantly pushing for the next win. If you're passionate about learning, growing... 

Augusta University Medical Center

Oncology Clinical Research Nurse Job at Augusta University Medical Center

 ...healthcare providers in classrooms and clinics on four campuses in Augusta and locations...  ...academic health center, where groundbreaking research is creating a healthier, more prosperous...  ...Requirements Bachelor's degree in nursing from an accredited college or university... 

Audubon Companies

Mechanical Engineer, Principal Job at Audubon Companies

Audubon is currently seeking a Part-time Mechanical Engineering Associate, Principal to join our team in our Metairie, LA Office. The Mechanical Engineering Associate, Principal will perform mechanical engineering assignments associated with designing equipment, components...