Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

MedicareInsurance.com

PPC Specialist Job at MedicareInsurance.com

 ...Location Remote : Responsibilities Create tactical marketing campaigns designed to expand our market saturation using multiple pay-per-click methodologies Conduct targeting and keyword research for future and existing pay-per-click campaigns that maximize ROI while... 

Essel

Superintendent Job at Essel

 ...About Us: Essel Staffing Solutions is a premier staffing agency specializing in providing top-tier talent for a variety of industries. We are currently hiring a Superintendent for one of our esteemed clients in the field of remediation and demolition projects. Our client... 

WebGuruz Technologies Pvt Ltd

Content Technical Writer Job at WebGuruz Technologies Pvt Ltd

# Create, edit, and maintain technical documentation such as user manuals, API guides, SOPs, and online help. # Collaborate with software developers, engineers, and product managers to gather technical information. # Translate complex technical concepts into clear... 

Radiance Solar

Solar Performance Analyst Job at Radiance Solar

 ...Position Overview The Solar Performance Analyst will be responsible for assisting in the monitoring, analysis, and improvement of the performance of solar power systems. They will support the development and implementation of continuous improvement programs to optimize... 

Beijing Boxsimai Technology Co., Ltd.

合规部实习生Compliance Department Intern Job at Beijing Boxsimai Technology Co., Ltd.

 ...a Bachelor's or Master's degree in Law, Finance, Accounting, International Relations, Languages, or related fields. Strong attention to...  ...ensure all transactions comply with company policies and relevant legal regulations.3. Assist in onboarding merchants into the system,...