Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

Cumberland County Government

Cook / Chef / Food Services Job at Cumberland County Government

Cumberland County government seeks to fill a cook position in their jail located in Portland, Maine. The selected applicant will provide administrative and operational support by supervising the preparation of meals and performing general purchasing duties.The position...

Boeing

Fabrication Specialist Job at Boeing

Job Description At Boeing, we innovate and collaborate to make the world a better place. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us...

Think Tell Junction

Entry Level Project Coordinator Job at Think Tell Junction

Join Our Team as a Entry Level Project Coordinator Think Tell JunctionThink Tell Junction We are seeking an enthusiastic and detail-oriented...  ...who is looking to kick-start their career in project management. The successful candidate will be responsible for assisting... 

TekCom Resources

Recruiter (West Coast Hours) - WFH/Remote. Job at TekCom Resources

We are seeking a highly detail-oriented and relationship-driven Recruiter to join our team. The ideal candidate excels in communication, talent sourcing, on-boarding coordination and full life cycle recruiting, while consistently delivering an exceptional candidate and ...

Sevita

Registered Nurse Educator Job at Sevita

 ...programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.Nursing EducatorAre you an RN with experience working with individuals with brain injuries and developmental disabilities? Have you designed...