Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

bWZpaDFsTjlDZVRwUDdKTGdDU0R6Tnlv
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

SAIC

LVC Training Analyst Job at SAIC

**Description****JOB DESCRIPTION:**The Navy Business Group currently has a career opportunity for a Live, Virtual and Constructive...  ...systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings... 

GAMA-1 Technologies

IT Security Specialist V - Compliance and Governance Job at GAMA-1 Technologies

 ...Summary GAMA-1 Technologies, LLC seeks an experienced remote IT Security Specialist V (Compliance & Governance) on upcoming work to serve as the senior technical authority for information assurance, compliance, and control alignment activities under federal cybersecurity... 

THOR Solutions, LLC

Marine Mechanical Engineer (Auxiliary), Senior Job at THOR Solutions, LLC

 ...THOR Solutions is actively seeking a highly motivated senior-level Marine Mechanical Engineer with strong experience in shipboard auxiliary systems to support the United States Coast Guard (USCG)s Ship Design Team in Baltimore, MD . An ideal candidate will have... 

Summit Grill Lees Summit

Busser Job at Summit Grill Lees Summit

Job OverviewThe Summit Hospitality Group Busser is responsible to reset tables in a speedy professional and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting... 

Choice Translating, Inc. and TravelingBrand Research

NC - Japanese (Freelance) Interpreter Job at Choice Translating, Inc. and TravelingBrand Research

 ...your community? We Need Your HELP We are looking fora Japanese language on-site (Freelance) contractor interpreter to join...  ...based inCharlotte or surrounding areas only. To be fully bilingual, including fluency in English. Have a high school certificate...