Service Department BDC Manager job at Volkswagen of South Charlotte Charlotte, NC, US

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
Customer inquiries: Responding to questions about vehicles, financing, and service
Appointment scheduling: Setting appointments for the sales or service team
Follow-up calls: Making follow-up calls to increase customer service satisfaction
Customer service: Greeting visitors and callers, and transferring them to the correct department

BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time,

Similar Jobs

Hyatt Hotels

Sous Chef - Full Time Job at Hyatt Hotels

...every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent. The goal of the Sous Chef is to manage a specific department and work with the culinary management team to create, implement and maintain quality standards....

TheRapidHire Private Limited

Python Developer Job at TheRapidHire Private Limited

# Design and develop backend applications using Python frameworks such as Django , Flask , or FastAPI . # Write clean, efficient, and maintainable code following best practices. # Develop and maintain RESTful APIs for web and mobile applications. # Integrate...

ATC Marietta

LVN / LPN Travel Assignment Job at ATC Marietta

LVN / LPN Travel AssignmentLocation: Jasper, GAUnit: Outpatient Clinic CardiologyDay 5x8-Hour (08:30 - 17:00)Starts: 10/02/2023Duration: 12 WeeksWeekly Stipend will be qualified if lived 50 miles from the locationWeekend: Yes Contract Length: 12 weeks...

Senior Helpers - Boise/Treasure Valley

Corporate Pilot with AgingCare Do Not Delete Job at Senior Helpers - Boise/Treasure Valley

There is a reason Senior Helpers has been recognized as a Great Place to Work for the THIRD year in a row! Senior Helpers is the FIRST in-home care provider to be ranked by the Great Place to Work Institute as a Great Place to Work. Our caregivers and staff are met with...

CMA CGM

Cargo Flow Anaylst Job at CMA CGM

...fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Groups shipping and logistics expertise to bring humanitarian...